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6 replies to this topic

#1 NursingStudent


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Posted 15 December 2009 - 01:32 AM


I had the antimalware virus, I removed it with MalwareBytes. But, the Antimalware Icon still appears on my desktop and when I go to control panel add/remove programs it is still listed there and when I click to remove it wont let me and says it MAY have already been removed.

Is it really gone or not? How do I find out??

Any help is appreciated!!

Thank you

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#2 garmanma


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Posted 15 December 2009 - 01:34 PM

Welcome to BC
You probably did not get rid of all of it

Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Update mbam and run a FULL scan
Please post the results


SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 NursingStudent

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Posted 15 December 2009 - 08:03 PM

Thanks Garmanma. I am on a laptop and i just wanted to be sure this was okay to do before moving foward with your suggestions.


#4 garmanma


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Posted 16 December 2009 - 06:43 PM

Yes, Malware doesn't care what you're using :thumbsup:
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 NursingStudent

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Posted 20 December 2009 - 04:52 PM

I did everything except for scan with the SuperAntiSpyware because I cannot reboot in Safe Mode. Can I run the scan without being in safe mode?

Below please find the results from the MBAM scan from today:

Malwarebytes' Anti-Malware 1.42
Database version: 3398
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

12/20/2009 4:29:16 PM
mbam-log-2009-12-20 (16-29-16).txt

Scan type: Full Scan (C:\|)
Objects scanned: 143168
Time elapsed: 28 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thank you!

#6 garmanma


    Computer Masochist

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Posted 21 December 2009 - 02:27 PM

Yes, if you cannot get into safe mode use normal
Also try this:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 NursingStudent

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Posted 28 December 2009 - 12:03 AM

Thanks again for your help, sorry it has taken so long for me to reply. The holidays! Below are the results from the SAS scan:

SUPERAntiSpyware Scan Log

Generated 12/27/2009 at 11:41 PM

Application Version : 4.32.1000

Core Rules Database Version : 4414
Trace Rules Database Version: 2243

Scan type : Complete Scan
Total Scan Time : 00:51:58

Memory items scanned : 514
Memory threats detected : 0
Registry items scanned : 4423
Registry threats detected : 0
File items scanned : 53938
File threats detected : 129

Adware.Tracking Cookie
C:\Documents and Settings\Racheal\Cookies\racheal@burstbeacon[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@bs.serving-sys[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@optimize.indieclick[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@businessfind[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@atwola[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@intermundomedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@pointandshop.112.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@tacoda[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@dc.tremormedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.cellfish[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@dr.findlinks[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@yieldmanager[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@specificmedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@1043547895[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@media.adrevolver[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@lucidmedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@doubleclick[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@linksynergy[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@admarketplace[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@burstnet[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.monster[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@www.burstnet[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@network.realmedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@edge.ru4[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@questionmarket[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@specificclick[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@2o7[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@fastclick[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ehg-viacom.hitbox[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@revenue[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@media6degrees[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ad.wsod[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@videos.mediaite[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adserver.adtechus[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@nextag[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@www.burstbeacon[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@interclick[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.addynamix[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@s.clickability[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@advertising[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adtech[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adlegend[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@content.yieldmanager[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@casalemedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@insightexpressai[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@1032434241[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@dmtracker[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ak[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@zedo[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.pointroll[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@serving-sys[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.funadvice[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adrevolver[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@givenchy-discounts[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@pointroll[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@mediaplex[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@bridge1.admarketplace[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ad.yieldmanager[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@1072570738[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@eyewonder[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@revsci[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@rotator.adjuggler[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@chitika[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@f.blogads[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adlytics[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@247realmedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.quixsurf[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@html[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@roiservice[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@apmebf[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@trafficmp[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@mediatraffic[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@wsclick.infospace[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@g.blogads[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@hearstmagazines.112.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@tribalfusion[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@oasn04.247realmedia[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@at.atwola[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@statse.webtrendslive[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@invitemedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@realmedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@www.businessfind[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.bridgetrack[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adxpose[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@statcounter[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@atdmt[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@kontera[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@collective-media[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@a1.interclick[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@overture[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@fim.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@examinercom.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@cgi-bin[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@yieldmanager[3].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adbureau[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@media.photobucket[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@viacom.adbureau[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.ourstage[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.bootcampmedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@parentingteens.about[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@delcotimes[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@richmedia.yahoo[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.gamersmedia[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@azjmp[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adbrite[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@enhance[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@rotator.hadj7.adjuggler[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@skinsight[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@hitbox[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@journalregistercompany.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ordie.adbureau[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@qnsr[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@web4.realtracker[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@bet.burstnet[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@popcapgames.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@www.skinsight[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@citi.bridgetrack[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@foxinteractivemedia.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@homestore.122.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@iacas.adbureau[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@healthgrades.112.2o7[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@tracking.realtor[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@d.mediaforceads[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ehg-researchinmotion.hitbox[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@1066501654[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@ads.undertone[1].txt
C:\Documents and Settings\Racheal\Cookies\racheal@adserving[2].txt
C:\Documents and Settings\Racheal\Cookies\racheal@revsci[1].txt

Also, I downloaded RootRepeal but when I open it, I get an error message that says Error-Invalid PE Image Found!

Thank you so much!

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