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Dropped hard drive - buzzing sound.


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12 replies to this topic

#1 FunkyChicka

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Posted 14 December 2009 - 05:44 PM

Hi.

I have an Iomega Desktop Hard Drive Hi-Speed USB 2.0. Please can someone help with the following problem:

My friend tripped over the cable plugged into my external harddrive from the mains, then my external dropped on the floor and now...

1) the computer cannot detect it and
2) my external is making a buzzing sound every second, which stopps after about 5 minutes (still it will not work).

I noticed the buzzing starts after I have connected the cable from the mains to the external. So it need not be connected to my computer to make the buzzing noise.

I have also tried connecting to a different computer with no luck. No detection.

Any idea on what the problem may be from the symptoms I have described?

Is it possible to get my data back, regardless of cost etc? All I want is my data back. It has all my music and photos and files on it. Not saved anywhere else.

Thank you in advance.

Edited by FunkyChicka, 14 December 2009 - 05:58 PM.


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#2 ReviverSoft

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Posted 14 December 2009 - 06:03 PM

Well, if the HD was running before it hit the floor, the impact might have caused it to crash.
I suggest you stop using it asap.
Try contacting Iomega or local agencies to explore the possibility of data recovery(will be expensive).

Edited by ReviverSoft, 14 December 2009 - 06:25 PM.

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#3 FunkyChicka

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Posted 15 December 2009 - 08:19 AM

Well, if the HD was running before it hit the floor, the impact might have caused it to crash.
I suggest you stop using it asap.
Try contacting Iomega or local agencies to explore the possibility of data recovery(will be expensive).


Yeah, it was running at the time.

#4 ReviverSoft

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Posted 16 December 2009 - 05:33 PM

Well, if the HD was running before it hit the floor, the impact might have caused it to crash.
I suggest you stop using it asap.
Try contacting Iomega or local agencies to explore the possibility of data recovery(will be expensive).


Yeah, it was running at the time.


Too bad.
So have you tried contacting data recovery specialists?
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#5 FunkyChicka

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Posted 16 December 2009 - 05:36 PM

Yeah, we took it to a computer retailer, and paid 100, they give the money back if they can't recover.
And we also had to supply another external for them to copy the recovered data from [if they can]. They said it should take around 2 weeks.
The way the guy was talking, he said it wouldn't be a problem.
We'll see though I guess. I'm trying to remain positive.

#6 ReviverSoft

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Posted 16 December 2009 - 05:45 PM

Yeah, we took it to a computer retailer, and paid 100, they give the money back if they can't recover.
And we also had to supply another external for them to copy the recovered data from [if they can]. They said it should take around 2 weeks.
The way the guy was talking, he said it wouldn't be a problem.
We'll see though I guess. I'm trying to remain positive.


Yeah, as long as the HD platter is alright, they'll be able to carry out a successful recovery.
Good luck ! :thumbsup:
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#7 FunkyChicka

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Posted 12 January 2010 - 06:22 PM

The store I originally took it to was unable to recover any of the data from it.

So they've sent it to Kroll OnTrack which is very very expensive, but worth it if they can get the majority of my data back. One of the guys from there called me today to give me an update on the data recovery progress - he said something about severe damage... something about read/write heads... too many technical words to remember. And he said they've imaged 26% of the data so far within 5 days.

#8 ReviverSoft

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Posted 12 January 2010 - 08:26 PM

It's a strenuous process where they perform an actual surgery, replacing certain parts to bring back functionality.
So just stay put and hope for the best. :thumbsup:
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#9 FunkyChicka

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Posted 22 January 2010 - 11:52 AM

I doubt its good news. The guy on the phone kept saying its good news but it didnt sound like it.
26% imaged.
I think he said they got 35gb back or something... something along those lines. That doesnt sound like alot? Is it? I'm not good with technical info.
There wasn't alot of data on the drive in the first place I don't think.
Can anyone explain what all that I just said means please.
This really sucks.

#10 hamluis

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Posted 22 January 2010 - 12:57 PM

<<I think he said they got 35gb back or something...>>

Whether that's good news or not...depends on how large the partition/drive was.

The smallest size I've noted for that model is 120GB, with the largest size 1TB.

35GB would be about 24-25% of a standard 160GB hard drive...assuming that the drive was full. Which it probably was not.

You could always ask those doing the recovery effort.

Louis

#11 FunkyChicka

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Posted 22 January 2010 - 12:58 PM

<<I think he said they got 35gb back or something...>>

Whether that's good news or not...depends on how large the partition/drive was.

The smallest size I've noted for that model is 120GB, with the largest size 1TB.

35GB would be about 24-25% of a standard 160GB hard drive...assuming that the drive was full. Which it probably was not.

You could always ask those doing the recovery effort.

Louis


No, the drive was nowhere near full.

#12 dpunisher

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Posted 22 January 2010 - 01:22 PM

No, the drive was nowhere near full.


If the drive only had 35 gigs of data on it to begin with, then they did a great job. It's hard sometimes to measure what was actual data, and what was old overwritten data that is no longer relevent. To most low level recovery programs, it doesn't make a distinction between the two.

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#13 FunkyChicka

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Posted 22 January 2010 - 01:24 PM

But if he says they only got 26% of the data imaged, then thats not good is it. Does that mean thats all they were able to get.




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