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Malware/Spyware problem


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9 replies to this topic

#1 sticky45

sticky45

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Posted 14 December 2009 - 05:12 PM

Hi there,
It all started about a week ago,my wife downloaded what she thought was a coupon printer for a free bar of chocolate.Since then things started happening.
Firstly Task manager was disabled and regedit,then every time we went online the C drive went mad down/up loading!!
I have malware bytes which found 2 registry hkey entries and quarantined them.AVG stopped working ,i tried to update but it kept on crashing,so good or bad I tried to uninstall from control panel which it came up with an error,so googled it and down loaded a remover for it.I have found a strange log file which I can post if you would like to see?I have tried to download and instal a free virus software similar to avg from a trusted site but it crashes halfway through have tried to rename it not as antivirus but still doesnt work.am at my wits end i think it will be a format job unless you have any ideas please?
Thanks
Have attached a HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:08:15, on 14/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [PMCLoader] C:\Program Files\Pinnacle\TVCenter Pro\PMCLoader.exe -checktasks
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Service Pack Installer update service (spupdsvc) - Unknown owner - C:\WINDOWS\system32\spupdsvc.exe

--
End of file - 5546 bytes

Edited by rigel, 14 December 2009 - 07:53 PM.
Moved to a more appropriate forum ~ rigel


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#2 suebaby41

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Posted 26 December 2009 - 03:09 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 sticky45

sticky45
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Posted 28 December 2009 - 01:16 PM

Hi There,
Many thanks for your reply please see the below log.
Thanks
Lee
info.txt logfile of random's system information tool 1.06 2009-12-28 18:11:09

======Uninstall list======

-->"C:\Program Files\Creative Installation Information\CD_RIPPER_UNICODE_2\Setup.exe" /remove /l0x0009
-->"C:\Program Files\Creative Installation Information\CREATIVE_SYNC_MANAGER_U\Setup.exe" /remove /l0x0009
-->"C:\Program Files\Creative Installation Information\CREATIVE_VIDEO_CONVERTER\Setup.exe" /remove /l0x0009
-->"C:\Program Files\Creative Installation Information\ZEN_MTP_MEDIA_EXPLORER\Setup.exe" /remove /l0x0009
-->C:\Program Files\Nero\Nero 7\\nero\uninstall\UNNERO.exe /UNINSTALL
-->C:\WINDOWS\NuNInst.exe /UNINSTALL
-->C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL
-->C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL
-->C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL
-->C:\WINDOWS\UNNeroVision.exe /UNINSTALL
-->C:\WINDOWS\UNRecode.exe /UNINSTALL
-->MsiExec /X{A7E07C2B-2220-4415-87E3-784D5814BC93}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
AC3Filter (remove only)-->C:\Program Files\AC3Filter\uninstall.exe
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 9.1-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
Audacity 1.2.6-->"C:\Program Files\Audacity\unins000.exe"
AudibleManager-->C:\Program Files\Audible\Bin\Upgrade.exe /Uninstall
AVS Update Manager 1.0-->"C:\Program Files\AVS4YOU\AVSUpdateManager\unins000.exe"
AVS Video Converter 6-->"C:\Program Files\AVS4YOU\AVSVideoConverter6\unins000.exe"
AVS4YOU Software Navigator 1.3-->"C:\Program Files\AVS4YOU\AVSSoftwareNavigator\unins000.exe"
Creative System Information-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9 /remove
Creative ZEN-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1B2DBF55-05D4-4072-87D8-689141E262BD}\SETUP.EXE" -l0x9 /remove
CyberSky-->C:\PROGRA~1\CyberSky\UNWISE.EXE C:\PROGRA~1\CyberSky\INSTALL.LOG
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
EPSON Printer Software-->C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON TWAIN 5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A3EABC0-CA06-11D4-BF77-00104B130C19}\Setup.exe" -l0x9 UNINSTALL
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
I Love Maths!-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8DA3F2C5-7143-4BB3-8196-11C1343BE5ED}\Setup.exe" -l0x9
Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LAME v3.98.2 for Audacity-->"C:\Program Files\Lame for Audacity\unins000.exe"
Logitech Print Service-->C:\PROGRA~1\Logitech\PRINTS~1\UNWISE.EXE C:\PROGRA~1\Logitech\PRINTS~1\INSTALL.LOG
Logitech QuickCam-->MsiExec.exe /I{0496D9E9-224B-4AFA-8F37-23B98D52F1EB}
Logitech® Camera Driver-->"C:\Program Files\Common Files\Logitech\QCDRV\BIN\SETUP.EXE" UNINSTALL REMOVEPROMPT
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
M-Any Loader Plus-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{715EE742-5125-480E-821F-A8AFF451A2FA}\Setup.exe" -l0x9
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (3.0.15)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MP3 Player Utilities 4.15-->MsiExec.exe /I{8B9852AF-B0B0-47B7-9BC5-89A95D77B6C9}
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Nero 7 Essentials-->MsiExec.exe /X{8E72B982-D54F-486F-B35A-C24B6F171033}
neroxml-->MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
NVIDIA Drivers-->C:\WINDOWS\system32\nvuninst.exe UninstallGUI
NVIDIA PhysX v8.09.04-->MsiExec.exe /X{A7E07C2B-2220-4415-87E3-784D5814BC93}
OpenOffice.org 3.0-->MsiExec.exe /I{F44DA61E-720D-4E79-871F-F6E628B33242}
OpticFilm 7200-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E6D338B-7D32-469F-A8D8-1F279885CEB3}\setup.exe" -l0x9
Panda ActiveScan 2.0-->C:\Program Files\Panda Security\ActiveScan 2.0\as2uninst.exe
PC Connectivity Solution-->MsiExec.exe /I{AC599724-5755-48C1-ABE7-ABB857652930}
PCI Audio Driver-->cmuninst.exe
Presto! ImageFolio 4-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{783033B0-D8E6-11D5-9293-0050BA073EEC}\Setup.exe" -l0x9 -uninst -removeonly
Presto! PageManager 7.10-->C:\Program Files\InstallShield Installation Information\{99D5EF59-CF6F-4030-901B-4DDDB7F99403}\Setup.exe -runfromtemp -l0x0009 -anything -removeonly
QuickTime-->MsiExec.exe /I{F958CA02-BB40-4007-894B-258729456EE4}
Realtek AC'97 Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" -l0x9 -removeonly
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Samsung Mobile Modem Device Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\7\SSECUninstall.exe
Samsung Mobile phone USB driver Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\5\SSSDUninstall.exe
SAMSUNG Mobile USB Modem Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\2\SSM_Uninstall.exe
SAMSUNG USB Mobile Device Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\6\SS_BUninstall.exe
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}
SilverFast UScan-SE 6.5.0r6-->C:\Program Files\SilverFast Application\SilverFast UScan-SE\uninst.exe
Sony Ericsson PC Suite 1.20.173-->MsiExec.exe /I{C5ADA65A-7828-4D85-B071-ECC52B51F794}
The New Way Things Work-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C87BB591-A01B-47ED-AFD3-2B7169857F0F}\Setup.exe" -l0x9 -removeonly
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
VIA Platform Device Manager-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{20D4A895-748C-4D88-871C-FDB1695B0169}
VIA Rhine-Family Fast-Ethernet Adapter-->Rundll32.exe vuins32.dll,vuins32Ex $Rhine $VIA
Windows Driver Package - MobileTop (sshpmdm) Modem (02/23/2007 2.5.0.0)-->C:\PROGRA~1\DIFX\7B44739871F4D539FA473F57A832EA4B6A59EF06\DPInst.exe /u C:\WINDOWS\system32\DRVSTORE\shpacm_18A9B92ED8DEDC602E49E767FA4BE98A30525207\shpacm.inf
Windows Driver Package - MobileTop (sshpusb) USB (02/23/2007 2.5.0.0)-->C:\PROGRA~1\DIFX\7B44739871F4D539FA473F57A832EA4B6A59EF06\DPInst.exe /u C:\WINDOWS\system32\DRVSTORE\shpusb_558D416BCEB984F35885804D3E1A9C3773F1B17C\shpusb.inf
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)-->C:\PROGRA~1\DIFX\270581355A767BF1\dpinst.exe /u C:\WINDOWS\system32\DRVSTORE\pccsmcfd_4A1E30386F4D0DEC8F5DF262CFBD8845EEBAB175\pccsmcfd.inf
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{3B4E636E-9D65-4D67-BA61-189800823F52}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Sign-in Assistant-->MsiExec.exe /I{45338B07-A236-4270-9A77-EBB4115517B5}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
Xilisoft DPG Converter-->C:\Program Files\Xilisoft\DPG Converter\Uninstall.exe
Xvid 1.2.1 final uninstall-->"C:\Program Files\Xvid\unins000.exe"
ZENcast Organizer-->"C:\Program Files\Creative Installation Information\ZENCAST_ORGANIZER\Setup.exe" /remove /l0x0009

=====HijackThis Backups=====

O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\My.Freeze.com Toolbar\freeze_int.dll (file missing) [2009-08-01]
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file) [2009-08-01]
O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com Toolbar\NetAssistant.dll (file missing) [2009-08-01]
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com Toolbar\NetAssistant.dll (file missing) [2009-08-01]
O3 - Toolbar: My.Freeze.com Toolbar - {D0523BB4-21E7-11DD-9AB7-415B56D89593} - C:\Program Files\My.Freeze.com Toolbar\freeze_int.dll (file missing) [2009-08-01]
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file) [2009-08-01]
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 [2009-12-06]
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 [2009-12-06]
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) [2009-12-06]
O2 - BHO: Internet Explorer Plugin - {DB2E2D5D-D74A-4A88-822E-C6928F59E4DF} - vakzakt87.dll (file missing) [2009-12-06]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2009-12-06]
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe [2009-12-06]
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe [2009-12-06]
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2009-12-06]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 [2009-12-06]
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-12-06]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 [2009-12-06]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 [2009-12-06]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 [2009-12-06]
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit [2009-12-06]
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install [2009-12-06]
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-12-06]
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll [2009-12-06]
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-12-06]
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [2009-12-06]
O2 - BHO: (no name) - {DB2E2D5D-D74A-4A88-822E-C6928F59E4DF} - (no file) [2009-12-06]
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup [2009-12-06]
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup [2009-12-06]

======Security center information======

AV: AVG Anti-Virus Free (disabled)

======System event log======

Computer Name: LEE-788D611A402
Event Code: 256
Message: Timed out sending notification of device interface change to window of "C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe"

Record Number: 18273
Source Name: PlugPlayManager
Time Written: 20091125165851.000000+000
Event Type: warning
User:

Computer Name: LEE-788D611A402
Event Code: 256
Message: Timed out sending notification of device interface change to window of "C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe"

Record Number: 18272
Source Name: PlugPlayManager
Time Written: 20091125165851.000000+000
Event Type: warning
User:

Computer Name: LEE-788D611A402
Event Code: 7000
Message: The Windows Service Pack Installer update service service failed to start due to the following error:
Access is denied.


Record Number: 18237
Source Name: Service Control Manager
Time Written: 20091125163221.000000+000
Event Type: error
User:

Computer Name: LEE-788D611A402
Event Code: 1002
Message: The IP address lease 192.168.1.3 for the Network Card with network address 001D9276613C has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Record Number: 18236
Source Name: Dhcp
Time Written: 20091125163154.000000+000
Event Type: error
User:

Computer Name: LEE-788D611A402
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Record Number: 18232
Source Name: Tcpip
Time Written: 20091124213835.000000+000
Event Type: warning
User:

=====Application event log=====

Computer Name: LEE-788D611A402
Event Code: 1002
Message: Hanging application PhotoSnapViewer.exe, version 1.2.0.25, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 101
Source Name: Application Hang
Time Written: 20091101183410.000000+000
Event Type: error
User:

Computer Name: LEE-788D611A402
Event Code: 1517
Message: Windows saved user LEE-788D611A402\Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 85
Source Name: Userenv
Time Written: 20091029123553.000000+000
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: LEE-788D611A402
Event Code: 1002
Message: Hanging application firefox.exe, version 1.9.0.3576, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 79
Source Name: Application Hang
Time Written: 20091028193131.000000+000
Event Type: error
User:

Computer Name: LEE-788D611A402
Event Code: 1002
Message: Hanging application NewPCStudio.exe, version 1.0.0.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 51
Source Name: Application Hang
Time Written: 20091025180639.000000+000
Event Type: error
User:

Computer Name: LEE-788D611A402
Event Code: 1517
Message: Windows saved user LEE-788D611A402\Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 33
Source Name: Userenv
Time Written: 20091023223500.000000+060
Event Type: warning
User: NT AUTHORITY\SYSTEM

======Environment variables======

"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"ComSpec"=%SystemRoot%\system32\cmd.exe
"DEFAULT_CA_NR"=CA6
"FP_NO_HOST_CHECK"=NO
"NUMBER_OF_PROCESSORS"=2
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem;C:\Program Files\PC Connectivity Solution;C:\Program Files\Common Files\Teleca Shared;C:\Program Files\QuickTime\QTSystem
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_LEVEL"=6
"PROCESSOR_REVISION"=0f0d
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"windir"=%SystemRoot%

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 30 December 2009 - 01:45 PM

  • Please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • You will need to accept the EULA, if it appears, to be able to use the tool.
  • When HijackThis opens, click on the Do a system scan and save a log file button.
  • When HijackThis has finished scanning, a window entitled hijackthis.log will open. When you close this window, the log will be saved into the HijackThis folder.
  • If needed, see TrendMicro™ HijackThis™ Quick Start Guide
  • Copy and paste this log into your next reply.

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A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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#5 sticky45

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Posted 30 December 2009 - 07:04 PM

I hope this is correct ,many thanks for your time :(
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:01:26, on 31/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [PMCLoader] C:\Program Files\Pinnacle\TVCenter Pro\PMCLoader.exe -checktasks
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Service Pack Installer update service (spupdsvc) - Unknown owner - C:\WINDOWS\system32\spupdsvc.exe

--
End of file - 5239 bytes

#6 suebaby41

suebaby41

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Posted 01 January 2010 - 12:41 PM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 17 (jre-6u17. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 17

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u17-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..
Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5
  • Please download Ad-Aware Free Anti-Malware to your desktop. The Ad-Aware Free Anti-Malware installation file will be Ad-AwareInstallation.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free Anti-Malware will be installed.
  • When the Ad-Aware Free Anti-Malware Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free Anti-Malware .
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free Anti-Malware found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free Anti-Malware scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free Anti-Malware.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 8

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 9

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Spyware Guard

Step 10

Now we will address the HijackThis fixes.
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • The entry below indicates that you have LinkScanner installed on your computer.

    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

    WebmasterWorld says:
    LinkScanner was withdrawn because it was a security risk for AVG users.

    I recommend that you remove AVG V8 and reload it without the website scanner or download AVG Free. Please see this thread regarding LinkScanner Concerns AVG Stops Real-Time Scanning".

    On July 5, 2008 Peter Cameron, a managing director of AVG for Australia and New Zealand, said that the AVG free edition is already fixed, and a new commercial version will be released on July 9. He pointed to a new version of free AVG 8 (build 138, July 4) that "addressed and rectified the issue," and also said that the old version of free AVG 8 was currently getting auto-updated with the new code, but that this usually takes a few days to propagate to the users.

    Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 11

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 12

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 13

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 14

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#7 sticky45

sticky45
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  • Local time:03:39 PM

Posted 02 January 2010 - 10:49 AM

Firstly Happy New year!
I have followed the steps as above.
I hope I have the correct logs in order,when I scanned with Panda it found 3 suspect files but I was not able to remove any I tried to make a note but computer froze and rebooted itself it does showe in the log though thankfully.
Also when I scanned with Secunia it advised I was missing a few updates which I have installed but 1 keeps crashing and wont install ,WindowsXP-KB956572-x86-ENU.exe,also it advised me to update IE to 8 but also wont install ,I have been on Microsoft web site and tried all of the fixes they recomend but still nothing.
Logs as follows:


BitDefender QuickScan Beta 32-bit v0.9.8.8
------------------------------------------

Scan date: Fri Jan 01 19:16:58 2010
Machine ID: EC0E79A9



No infection found.
---------------------


Processes
---------
<unsigned> CapabilityManager 920 C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
<unsigned> Creative Media Explorer Detector 584 C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
<unsigned> Creative Service for CDROM Access 1484 C:\WINDOWS\system32\CTsvcCDA.exe
<unsigned> Logitech QuickCam 1260 C:\Program Files\Logitech\Video\FxSvr2.exe
<unsigned> Logitech QuickCam 468 C:\Program Files\Logitech\Video\LogiTray.exe
<unsigned> Logitech QuickCam 452 C:\WINDOWS\system32\LVCOMSX.EXE

<verified> Adobe Acrobat 544 C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
<verified> Firefox 2856 C:\Program Files\Mozilla Firefox\firefox.exe
<verified> Java™ Platform SE 6 U17 1560 C:\Program Files\Java\jre6\bin\jqs.exe
<verified> Java™ Platform SE 6 U17 1136 C:\Program Files\Java\jre6\bin\jusched.exe
<verified> LightScribe 1616 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
<verified> Microsoft® Windows® Operating System 392 C:\WINDOWS\Explorer.EXE
<verified> Microsoft® Windows® Operating System 1952 C:\WINDOWS\System32\alg.exe
<verified> Microsoft® Windows® Operating System 620 C:\WINDOWS\system32\csrss.exe
<verified> Microsoft® Windows® Operating System 3960 C:\WINDOWS\system32\ctfmon.exe
<verified> Microsoft® Windows® Operating System 700 C:\WINDOWS\system32\lsass.exe
<verified> Microsoft® Windows® Operating System 688 C:\WINDOWS\system32\services.exe
<verified> Microsoft® Windows® Operating System 564 C:\WINDOWS\System32\smss.exe
<verified> Microsoft® Windows® Operating System 1300 C:\WINDOWS\system32\spoolsv.exe
<verified> Microsoft® Windows® Operating System 1148 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 868 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 956 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 996 C:\WINDOWS\System32\svchost.exe
<verified> Microsoft® Windows® Operating System 1720 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 1036 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 1092 C:\WINDOWS\system32\svchost.exe
<verified> Microsoft® Windows® Operating System 644 C:\WINDOWS\system32\winlogon.exe
<verified> Microsoft® Windows® Operating System 172 C:\WINDOWS\system32\wscntfy.exe
<verified> Microsoft® Windows® Operating System 2376 C:\WINDOWS\system32\wuauclt.exe
<verified> Nero AG InCD 508 C:\Program Files\Nero\Nero 7\InCD\InCD.exe
<verified> Nero AG incdsrv 1532 C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
<verified> Nero Home 1228 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
<verified> Nero Home 1464 C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
<verified> Nero Home 1204 C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
<verified> Nero SecurDisc client 496 C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
<verified> NVIDIA Driver Helper Service, Version 178.24 1648 C:\WINDOWS\system32\nvsvc32.exe
<verified> Pinnacle Media Center 1456 C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe


Network activity
----------------
Process firefox.exe (2856) connected on port 80 (HTTP) - s7.addthis.com
Process firefox.exe (2856) connected on port 80 (HTTP) - uk.mc860.mail.yahoo.com
Process firefox.exe (2856) connected on port 80 (HTTP) - www.google
Process firefox.exe (2856) connected on port 80 (HTTP) - mail.yimg.com
Process firefox.exe (2856) connected on port 80 (HTTP) - mail.yimg.com
Process firefox.exe (2856) connected on port 80 (HTTP) - uk.mc860.mail.yahoo.com
Process firefox.exe (2856) connected on port 80 (HTTP) - content.yieldmanager.edgesuite.net
Process firefox.exe (2856) connected on port 80 (HTTP) - metrics.bitdefender.com

Process svchost.exe (956) listens on ports: 135 (RPC)


Autoruns and critical files
---------------------------
<unsigned> Application Launcher C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
<unsigned> Creative Media Explorer Detector C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
<unsigned> Logitech QuickCam C:\Program Files\Logitech\Video\ISStart.exe
<unsigned> Logitech QuickCam C:\Program Files\Logitech\Video\LogiTray.exe
<unsigned> Logitech QuickCam C:\Program Files\Logitech\Video\ManifestEngine.exe
<unsigned> Logitech QuickCam C:\WINDOWS\system32\LVCOMSX.EXE

<verified> Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
<verified> Java™ Platform SE 6 U17 C:\Program Files\Java\jre6\bin\jusched.exe
<verified> Microsoft Genuine Advantage C:\WINDOWS\system32\WgaLogon.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\browseui.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\crypt32.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\cryptnet.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\cscdll.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\ctfmon.exe
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\dimsntfy.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\logonui.exe
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\sclgntfy.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\shell32.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\stobject.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\upnpui.dll
<verified> Microsoft® Windows® Operating System c:\windows\system32\userinit.exe
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\wlnotify.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\WPDShServiceObj.dll
<verified> Nero AG InCD C:\Program Files\Nero\Nero 7\InCD\InCD.exe
<verified> Nero AG NeroCheck C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
<verified> Nero Home C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
<verified> Nero SecurDisc client C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
<verified> NVIDIA Compatible Windows 2000 Display driver, Ver C:\WINDOWS\system32\NvCpl.dll
<verified> Pinnacle Media Center C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
<verified> TVCenter Pro C:\Program Files\Pinnacle\TVCenter Pro\PMCLoader.exe
<verified> Windows® Internet Explorer C:\WINDOWS\system32\webcheck.dll


Browser plugins
---------------
<unsigned> Java™ Platform SE 6 U17 c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
<unsigned> QuickTime Plug-in 7.5.5 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll

<verified> Adobe Acrobat C:\Program Files\Internet Explorer\plugins\nppdf32.dll
<verified> Adobe Acrobat C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
<verified> BitDefender QuickScan C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles/f6l5oon1.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\bdqscan.dll
<verified> BitDefender QuickScan C:\Documents and Settings\Lee\Application Data\Mozilla\Firefox\Profiles/f6l5oon1.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
<verified> Java Deployment Toolkit 6.0.170.4 C:\Program Files\Mozilla Firefox\plugins\npdeploytk.dll
<verified> Java™ Platform SE 6 U17 c:\program files\java\jre6\bin\jp2ssv.dll
<verified> Messenger C:\Program Files\Messenger\msmsgs.exe
<verified> Microsoft® Windows Live Login Helper c:\program files\common files\microsoft shared\windows live\windowslivelogin.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\mswsock.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\rsvpsp.dll
<verified> Microsoft® Windows® Operating System C:\WINDOWS\system32\winrnr.dll
<verified> Mozilla Default Plug-in C:\Program Files\Mozilla Firefox\plugins\npnul32.dll
<verified> NPSWF32.dll C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
<verified> Panda ActiveScan 2.0 C:\Program Files\Panda Security\ActiveScan 2.0\npwrapper.dll
<verified> Silverlight Plug-In c:\Program Files\Microsoft Silverlight\3.0.40723.0\npctrl.dll
<verified> Windows Genuine Advantage C:\Program Files\Mozilla Firefox\plugins\npLegitCheckPlugin.dll
<verified> Windows® Internet Explorer C:\WINDOWS\system32\ieframe.dll


Scan
----

No file uploaded.

Scan finished - communication took 2 sec
Total traffic - 0.04 MB sent, 2.48 KB recvd
Scanned 921 files and modules - 34 seconds


;***********************************************************************************************************************************************************************************
ANALYSIS: 2010-01-01 20:28:37
PROTECTIONS: 1
MALWARE: 3
SUSPECTS: 2
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
AVG Anti-Virus Free 8.5 No Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No c:\documents and settings\lee\cookies\lee@atdmt[2].txt
01343187 Generic Trojan Virus/Trojan No 0 No No c:\documents and settings\lee\desktop\psp2\imtoo psp video converter v3.1.10 build-1106b.rar[imtoo.x089x-patch.exe]
03074964 Trj/CI.A Virus/Trojan No 0 No No c:\documents and settings\lee\desktop\psp2\imtoo psp video converter v3.1.10 build-1106b.rar[imtoo psp video converter 3.1.exe]
;===================================================================================================================================================================================
SUSPECTS
Sent Location
;===================================================================================================================================================================================
No c:\windows\pev.exe
No c:\windows\system32\bassmod.dll
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description
;===================================================================================================================================================================================
215938 HIGH MS09-072
215935 HIGH MS09-069
215048 HIGH MS09-065
214076 HIGH MS09-059
971486 HIGH MS09-058
214074 HIGH MS09-057
214073 HIGH MS09-056
214072 HIGH MS09-055
214071 HIGH MS09-054
213109 HIGH MS09-046
212494 HIGH MS09-042
212493 HIGH MS09-041
212490 HIGH MS09-038
212530 HIGH MS09-034
211784 HIGH MS09-032
210621 HIGH MS09-022
210618 HIGH MS09-019
208380 HIGH MS09-015
208379 HIGH MS09-014
208377 HIGH MS09-012
206981 HIGH MS09-007
205735 HIGH MS09-002
203806 HIGH MS08-078
203508 HIGH MS08-073
194862 HIGH MS08-032
;===================================================================================================================================================================================


Malwarebytes' Anti-Malware 1.43
Database version: 3471
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

02/01/2010 00:13:33
mbam-log-2010-01-02 (00-13-33).txt

Scan type: Quick Scan
Objects scanned: 113252
Time elapsed: 2 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\CS14 (Spyware.Ambler) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I am not sure if you wanted this ,the Ad Aware log??
Logfile created: 01/01/2010 23:00:44
Lavasoft Ad-Aware version: 8.1.3
User performing scan: Lee

*********************** Definitions database information ***********************
Lavasoft definition file: 149.124
Genotype definition file version: 2009/12/28 15:05:15

******************************** Scan results: *********************************
Scan profile name: Full Scan (ID: full)
Objects scanned: 122885
Objects detected: 331


Type Detected
==========================
Processes.......: 0
Registry entries: 0
Hostfile entries: 0
Files...........: 0
Folders.........: 0
LSPs............: 0
Cookies.........: 331
Browser hijacks.: 0
MRU objects.....: 0



Removed items:
Description: *atdmt* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408910 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: www.stopzilla* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408749 Family ID: 0
Description: *boldchat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409211 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *kontera* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409363 Family ID: 0
Description: *kontera* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409363 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *coremetrics* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409008 Family ID: 0
Description: *data.coremetrics* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409220 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *.sageanalyst* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409054 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *kontera* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409363 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adtech* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409018 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *wunderloop* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 599639 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408858 Family ID: 0
Description: *.hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409072 Family ID: 0
Description: *apmebf* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409163 Family ID: 0
Description: *roiservice* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409196 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *hit.gemius* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409369 Family ID: 0
Description: *hit.gemius* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409369 Family ID: 0
Description: *hit.gemius* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409369 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408858 Family ID: 0
Description: *.hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409072 Family ID: 0
Description: *hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408858 Family ID: 0
Description: *.hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409072 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *server.iad.liveperson* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409131 Family ID: 0
Description: *server.iad.liveperson* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409131 Family ID: 0
Description: *hits.gureport.co* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409364 Family ID: 0
Description: *hits.gureport.co* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409364 Family ID: 0
Description: *hits.gureport.co* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409364 Family ID: 0
Description: *clickz* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408888 Family ID: 0
Description: *clickz* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408888 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *kontera* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409363 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *roiservice* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409196 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *rotator.adjuggler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409135 Family ID: 0
Description: *rotator.adjuggler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409135 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *webads* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408780 Family ID: 0
Description: *clickz* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408888 Family ID: 0
Description: *cz7.clickzs* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409202 Family ID: 0
Description: *clickz* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408888 Family ID: 0
Description: *cz7.clickzs* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409202 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *real* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408817 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *doubleclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408875 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *bravenet* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409013 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *.123count* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409107 Family ID: 0
Description: *.123count* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409107 Family ID: 0
Description: *.123count* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409107 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408858 Family ID: 0
Description: *.hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409072 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *.lycos* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408930 Family ID: 0
Description: *.lycos* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408930 Family ID: 0
Description: *adviva* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409016 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *research-int* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409298 Family ID: 0
Description: *research-int* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409298 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *uk.sitestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409118 Family ID: 0
Description: *hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408858 Family ID: 0
Description: *.hitbox* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409072 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *adbureau* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409027 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *gamers* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409301 Family ID: 0
Description: *partypoker* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409141 Family ID: 0
Description: *partypoker* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409141 Family ID: 0
Description: *partypoker* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409141 Family ID: 0
Description: *adserver* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408737 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *adserve* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409020 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *stat.onestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408967 Family ID: 0
Description: stat.onestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409125 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *stat.onestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408967 Family ID: 0
Description: stat.onestat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409125 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *doubleclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408875 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *estat* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408873 Family ID: 0
Description: *real* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408817 Family ID: 0
Description: *roiservice* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409196 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *hits.gureport.co* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409364 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *specificclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408807 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408826 Family ID: 0
Description: *ads.pointroll* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408927 Family ID: 0
Description: *real* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408817 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *2o7* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408943 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *insightexpressai* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409259 Family ID: 0
Description: *server.iad.liveperson* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409131 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *atdmt* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408910 Family ID: 0
Description: *server.iad.liveperson* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409131 Family ID: 0
Description: *mediaplex* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408991 Family ID: 0
Description: *mediaplex* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408991 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *atdmt* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408910 Family ID: 0
Description: *atdmt* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408910 Family ID: 0
Description: *doubleclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408875 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *questionmarket* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408819 Family ID: 0
Description: *overture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408834 Family ID: 0
Description: *overture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408834 Family ID: 0
Description: *bs.serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408902 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *serving-sys* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409130 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *webtrends* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 599640 Family ID: 0
Description: *adserv* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408921 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408964 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408964 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408964 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408964 Family ID: 0
Description: *questionmarket* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408819 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *tradedoubler* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408964 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *fastclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408869 Family ID: 0
Description: *fastclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408869 Family ID: 0
Description: *fastclick* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408869 Family ID: 0
Description: *statcounter* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409185 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *adviva* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409016 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *adviva* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409016 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *omniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408835 Family ID: 0
Description: *.stats.esomniture* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409181 Family ID: 0
Description: *real* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408817 Family ID: 0
Description: *247realmedia* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408945 Family ID: 0
Description: *realmedia* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409139 Family ID: 0
Description: *advertis* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408918 Family ID: 0
Description: *advertising* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409017 Family ID: 0
Description: *statse.webtrends* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408803 Family ID: 0
Description: *webtrendslive* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 408954 Family ID: 0
Description: *.webtrendslive* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409033 Family ID: 0
Description: *statse.webtrendslive* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409269 Family ID: 0
Description: *webtrends* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 599640 Family ID: 0
Description: *server.iad.liveperson* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409131 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0
Description: *ad.yieldmanager* Family Name: Cookies Engine: 1 Clean status: Success Item ID: 409172 Family ID: 0

Scan and cleaning complete: Finished correctly after 1334 seconds

*********************************** Settings ***********************************

Scan profile:
ID: full, enabled:1, value: Full Scan
ID: folderstoscan, enabled:1, value: C:\
ID: useantivirus, enabled:1, value: true
ID: sections, enabled:1
ID: scancriticalareas, enabled:1, value: true
ID: scanrunningapps, enabled:1, value: true
ID: scanregistry, enabled:1, value: true
ID: scanlsp, enabled:1, value: true
ID: scanads, enabled:1, value: true
ID: scanhostsfile, enabled:1, value: true
ID: scanmru, enabled:1, value: true
ID: scanbrowserhijacks, enabled:1, value: true
ID: scantrackingcookies, enabled:1, value: true
ID: closebrowsers, enabled:1, value: false
ID: filescanningoptions, enabled:1
ID: archives, enabled:1, value: true
ID: onlyexecutables, enabled:1, value: false
ID: skiplargerthan, enabled:1, value: 20480
ID: scanrootkits, enabled:1, value: true
ID: rootkitlevel, enabled:1, value: mild, domain: medium,mild,strict
ID: usespywareheuristics, enabled:1, value: true

Scan global:
ID: global, enabled:1
ID: addtocontextmenu, enabled:1, value: true
ID: playsoundoninfection, enabled:1, value: false
ID: soundfile, enabled:0, value: *to be filled in automatically*\alert.wav

Scheduled scan settings:
<Empty>

Update settings:
ID: updates, enabled:1
ID: launchthreatworksafterscan, enabled:1, value: off, domain: normal,off,silently
ID: deffiles, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: licenseandinfo, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: schedules, enabled:1, value: true
ID: updatedaily1, enabled:1, value: Daily 1
ID: time, enabled:1, value: Fri Jan 01 22:55:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily2, enabled:1, value: Daily 2
ID: time, enabled:1, value: Fri Jan 01 04:55:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily3, enabled:1, value: Daily 3
ID: time, enabled:1, value: Fri Jan 01 10:55:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily4, enabled:1, value: Daily 4
ID: time, enabled:1, value: Fri Jan 01 16:55:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updateweekly1, enabled:1, value: Weekly
ID: time, enabled:1, value: Fri Jan 01 22:55:00 2010
ID: frequency, enabled:1, value: weekly, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: true
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: true
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false

Appearance settings:
ID: appearance, enabled:1
ID: skin, enabled:1, value: default.egl, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Resource
ID: showtrayicon, enabled:1, value: true
ID: autoentertainmentmode, enabled:1, value: true
ID: guimode, enabled:1, value: mode_simple, domain: mode_advanced,mode_simple
ID: language, enabled:1, value: en, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Language

Realtime protection settings:
ID: realtime, enabled:1
ID: modules, enabled:1
ID: processprotection, enabled:1, value: true
ID: registryprotection, enabled:1, value: true
ID: networkprotection, enabled:1, value: true
ID: layers, enabled:1
ID: useantivirus, enabled:1, value: true
ID: usespywareheuristics, enabled:1, value: true
ID: infomessages, enabled:1, value: onlyimportant, domain: display,dontnotify,onlyimportant


****************************** System information ******************************
Computer name: LEE-788D611A402
Processor name: Intel® Pentium® Dual CPU E2180 @ 2.00GHz
Processor identifier: x86 Family 6 Model 15 Stepping 13
Processor speed: ~2000MHZ
Raw info: processorarchitecture 0, processortype 586, processorlevel 6, processor revision 3853, number of processors 2, processor features: [MMX,SSE,SSE2]
Physical memory available: 1503567872 bytes
Physical memory total: 2145628160 bytes
Virtual memory available: 1985335296 bytes
Virtual memory total: 2147352576 bytes
Memory load: 29%
Microsoft Windows XP Professional Service Pack 3 (build 2600)
Windows startup mode:

Running processes:
PID: 564 name: \SystemRoot\System32\smss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 620 name: \??\C:\WINDOWS\system32\csrss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 644 name: \??\C:\WINDOWS\system32\winlogon.exe owner: SYSTEM domain: NT AUTHORITY
PID: 688 name: C:\WINDOWS\system32\services.exe owner: SYSTEM domain: NT AUTHORITY
PID: 700 name: C:\WINDOWS\system32\lsass.exe owner: SYSTEM domain: NT AUTHORITY
PID: 872 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 960 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1056 name: C:\WINDOWS\System32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1100 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1144 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1292 name: C:\WINDOWS\system32\svchost.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 1352 name: C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1556 name: C:\WINDOWS\system32\spoolsv.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1820 name: C:\WINDOWS\system32\CTsvcCDA.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1864 name: C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1896 name: C:\Program Files\Java\jre6\bin\jqs.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1940 name: C:\Program Files\Common Files\LightScribe\LSSrvc.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2000 name: C:\WINDOWS\system32\nvsvc32.exe owner: SYSTEM domain: NT AUTHORITY
PID: 404 name: C:\WINDOWS\Explorer.EXE owner: Lee domain: LEE-788D611A402
PID: 460 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 768 name: C:\WINDOWS\system32\LVCOMSX.EXE owner: Lee domain: LEE-788D611A402
PID: 896 name: C:\Program Files\Logitech\Video\LogiTray.exe owner: Lee domain: LEE-788D611A402
PID: 920 name: C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe owner: Lee domain: LEE-788D611A402
PID: 996 name: C:\Program Files\Nero\Nero 7\InCD\InCD.exe owner: Lee domain: LEE-788D611A402
PID: 1264 name: C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe owner: Lee domain: LEE-788D611A402
PID: 1476 name: C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe owner: Lee domain: LEE-788D611A402
PID: 1648 name: C:\WINDOWS\System32\alg.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 1692 name: C:\WINDOWS\system32\wbem\unsecapp.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1740 name: C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe owner: Lee domain: LEE-788D611A402
PID: 1752 name: C:\WINDOWS\system32\wscntfy.exe owner: Lee domain: LEE-788D611A402
PID: 2080 name: C:\Program Files\Logitech\Video\FxSvr2.exe owner: Lee domain: LEE-788D611A402
PID: 2076 name: C:\Program Files\Java\jre6\bin\jusched.exe owner: Lee domain: LEE-788D611A402
PID: 2112 name: C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe owner: Lee domain: LEE-788D611A402
PID: 2136 name: C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe owner: Lee domain: LEE-788D611A402
PID: 2208 name: C:\WINDOWS\system32\ctfmon.exe owner: Lee domain: LEE-788D611A402
PID: 2276 name: C:\WINDOWS\system32\wbem\wmiprvse.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2288 name: C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe owner: Lee domain: LEE-788D611A402
PID: 2364 name: C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2552 name: C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe owner: Lee domain: LEE-788D611A402
PID: 3152 name: C:\WINDOWS\system32\wuauclt.exe owner: SYSTEM domain: NT AUTHORITY
PID: 3424 name: C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe owner: Lee domain: LEE-788D611A402
PID: 3484 name: C:\Program Files\Mozilla Firefox\firefox.exe owner: Lee domain: LEE-788D611A402

Startup items:
Name: LVCOMSX
imagepath: C:\WINDOWS\system32\LVCOMSX.EXE
Name: LogitechVideoRepair
imagepath: C:\Program Files\Logitech\Video\ISStart.exe
Name: LogitechVideoTray
imagepath: C:\Program Files\Logitech\Video\LogiTray.exe
Name: NeroFilterCheck
imagepath: C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
Name: SecurDisc
imagepath: C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
Name: InCD
imagepath: C:\Program Files\Nero\Nero 7\InCD\InCD.exe
Name: Sony Ericsson PC Suite
imagepath: "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
Name: Adobe Reader Speed Launcher
imagepath: "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Name: CTCheck
imagepath: C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
Name: NvCplDaemon
imagepath: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Name: SunJavaUpdateSched
imagepath: "C:\Program Files\Java\jre6\bin\jusched.exe"
Name: PostBootReminder
imagepath: {7849596a-48ea-486e-8937-a2a3009f31a9}
Name: CDBurn
imagepath: {fbeb8a05-beee-4442-804e-409d6c4515e9}
Name: WebCheck
imagepath: {E6FB5E20-DE35-11CF-9C87-00AA005127ED}
Name: SysTray
imagepath: {35CEC8A3-2BE6-11D2-8773-92E220524153}
Name: WPDShServiceObj
imagepath: {AAA288BA-9A4C-45B0-95D7-94D524869DB5}
Name: UPnPMonitor
imagepath: {e57ce738-33e8-4c51-8354-bb4de9d215d1}
Name: CTFMON.EXE
imagepath: C:\WINDOWS\system32\CTFMON.EXE
Name: {438755C2-A8BA-11D1-B96B-00A0C90312E1}
imagepath: Browseui preloader
Name: {8C7461EF-2B13-11d2-BE35-3078302C2030}
imagepath: Component Categories cache daemon
Name:
imagepath: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
Name:
imagepath: C:\Documents and Settings\Default User\Start Menu\Programs\StartUp\desktop.ini

Bootexecute items:
Name:
imagepath: autocheck autochk *

Running services:
Name: Alerter
displayname: Alerter
Name: ALG
displayname: Application Layer Gateway Service
Name: AudioSrv
displayname: Windows Audio
Name: Creative Service for CDROM Access
displayname: Creative Service for CDROM Access
Name: CryptSvc
displayname: CryptSvc
Name: DcomLaunch
displayname: DCOM Server Process Launcher
Name: Dhcp
displayname: DHCP Client
Name: dmserver
displayname: Logical Disk Manager
Name: Dnscache
displayname: DNS Client
Name: ERSvc
displayname: Error Reporting Service
Name: Eventlog
displayname: Event Log
Name: EventSystem
displayname: COM+ Event System
Name: FastUserSwitchingCompatibility
displayname: Fast User Switching Compatibility
Name: helpsvc
displayname: Help and Support
Name: HidServ
displayname: HID Input Service
Name: InCDsrv
displayname: InCD Helper
Name: JavaQuickStarterService
displayname: Java Quick Starter
Name: lanmanserver
displayname: Server
Name: lanmanworkstation
displayname: Workstation
Name: Lavasoft Ad-Aware Service
displayname: Lavasoft Ad-Aware Service
Name: LightScribeService
displayname: LightScribeService Direct Disc Labeling Service
Name: LmHosts
displayname: TCP/IP NetBIOS Helper
Name: Netman
displayname: Network Connections
Name: Nla
displayname: Network Location Awareness (NLA)
Name: NMIndexingService
displayname: NMIndexingService
Name: NVSvc
displayname: NVIDIA Display Driver Service
Name: PlugPlay
displayname: Plug and Play
Name: PolicyAgent
displayname: IPSEC Services
Name: ProtectedStorage
displayname: Protected Storage
Name: RpcSs
displayname: Remote Procedure Call (RPC)
Name: SamSs
displayname: Security Accounts Manager
Name: Schedule
displayname: Task Scheduler
Name: seclogon
displayname: Secondary Logon
Name: SENS
displayname: System Event Notification
Name: SharedAccess
displayname: Windows Firewall/Internet Connection Sharing (ICS)
Name: ShellHWDetection
displayname: Shell Hardware Detection
Name: Spooler
displayname: Print Spooler
Name: SSDPSRV
displayname: SSDP Discovery Service
Name: stisvc
displayname: Windows Image Acquisition (WIA)
Name: TermService
displayname: Terminal Services
Name: Themes
displayname: Themes
Name: TrkWks
displayname: Distributed Link Tracking Client
Name: W32Time
displayname: Windows Time
Name: WebClient
displayname: WebClient
Name: winmgmt
displayname: Windows Management Instrumentation
Name: wscsvc
displayname: Security Center
Name: wuauserv
displayname: Automatic Updates
Name: WudfSvc
displayname: Windows Driver Foundation - User-mode Driver Framework
Name: WZCSVC
displayname: Wireless Zero Configuration

Last HJT log today

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:34:08, on 02/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Plustek\OpticFilm 7200\QuickScan.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [PMCRemote] C:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O4 - HKCU\..\Run: [PMCLoader] C:\Program Files\Pinnacle\TVCenter Pro\PMCLoader.exe -checktasks
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: QuickScan (OpticFilm 7200).lnk = C:\Program Files\Plustek\OpticFilm 7200\QuickScan.exe
O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.15\AMVConverter\grab.html
O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.15\MediaManager\grab.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Service Pack Installer update service (spupdsvc) - Unknown owner - C:\WINDOWS\system32\spupdsvc.exe

--
End of file - 6238 bytes

Many thanks
Lee

#8 suebaby41

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Posted 02 January 2010 - 03:42 PM

Your log looks good. Try going to the Windows Update and install all updates again.
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#9 sticky45

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Posted 05 January 2010 - 10:26 AM

Hi ,
Thank you so much.
I have updated Windows ,installed AVG9 ,which I had to remove and everything seems to be running great!
Many thanks again for your time and efforts they are greatly appreciated.
Do you have any tips on how I can minimise risk in the future like firwalls and or monitoring programs?
Thanks again.
Lee

#10 suebaby41

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Posted 13 January 2010 - 10:08 AM

Good job! Your HijackThis log appears to be clean.

Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Some need to be removed; others may be left to your decision. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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