Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected, cannot remove with SAS or MBAM, Trouble with all scan programs


  • This topic is locked This topic is locked
17 replies to this topic

#1 therealpig

therealpig

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 14 December 2009 - 04:19 PM

From previous topic: http://www.bleepingcomputer.com/forums/topic278118-15.html

I've attempted to remove an infection with mixed results using MBAM and SAS. I still have trouble accessing scan programs and was told to continue the work in this forum.

I completed the DDS portion of the prep guide, but came up with an error when using rootrepeal:

FOPS - DeviceIoControl Error! error code = 0xc0000024 Extended info (0x000000e0)

DDS log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Georgia at 15:02:59.05 on Mon 12/14/2009
Internet Explorer: 7.0.6000.16945
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1013.463 [GMT -6:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
AV: avast! antivirus 4.8.1368 [VPS 091214-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: COMODO Defense+ *enabled* (Updated) {043803A4-4F86-4ef7-AFC5-F6E02A79969B}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: avast! antivirus 4.8.1368 [VPS 091214-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\AOL\1176146252\ee\aolsoftware.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\zHotkey.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Georgia\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.att.net/
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5404
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5404
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5404
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ShowWnd] ShowWnd.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [HostManager] c:\program files\common files\aol\1176146252\ee\AOLSoftware.exe
mRun: [NMSSupport] "c:\program files\common files\intel\inteldh\nms\support\IntelHCTAgent.exe" /startup
mRun: [ModPS2] ModPS2Key.exe
mRun: [CHotkey] zHotkey.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\programs\partygaming\partypoker\RunApp.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\ssv.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} - hxxp://support.gateway.com/support/serialharvest/gwCID.CAB
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\guard32.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-12-11 114768]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-11-29 128376]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-11-29 29520]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-12-11 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-12-11 53328]
R2 nmsgopro;GoProto Protocol Driver for NMS;c:\windows\system32\drivers\nmsgopro.sys [2006-9-27 28672]
R2 nmsunidr;UniDriver for NMS;c:\windows\system32\drivers\nmsunidr.sys [2006-10-19 7424]
R3 IntelDH;IntelDH Driver;c:\windows\system32\drivers\IntelDH.sys [2007-1-25 5504]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]

=============== Created Last 30 ================

2009-12-14 14:43:14 172456515 ----a-w- c:\windows\MEMORY.DMP
2009-12-14 14:41:44 0 d-----w- c:\program files\SUPERAntiSpyware
2009-12-14 14:37:30 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-12-14 02:23:12 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-12-14 02:12:38 0 d-----w- c:\users\georgia\appdata\roaming\SUPERAntiSpyware.com
2009-12-13 23:14:48 0 d-----w- c:\users\georgia\appdata\roaming\Malwarebytes
2009-12-13 23:14:27 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-13 23:14:24 0 d-----w- c:\programdata\Malwarebytes
2009-12-13 23:14:23 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-13 23:14:18 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-11 21:17:58 53328 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2009-12-11 20:10:59 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-11 20:10:52 396800 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-11 20:10:51 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-12-11 17:29:04 378368 ----a-w- c:\windows\system32\winhttp.dll
2009-12-11 17:23:59 232960 ----a-w- c:\windows\system32\rastls.dll
2009-12-11 17:23:58 274432 ----a-w- c:\windows\system32\raschap.dll
2009-12-03 00:31:16 65536 --sha-w- c:\users\georgia\ntuser.dat{07dd8f4f-dfa3-11de-925a-00038a000015}.TM.blf
2009-12-03 00:31:16 524288 --sha-w- c:\users\georgia\ntuser.dat{07dd8f4f-dfa3-11de-925a-00038a000015}.TMContainer00000000000000000002.regtrans-ms
2009-12-03 00:31:16 524288 --sha-w- c:\users\georgia\ntuser.dat{07dd8f4f-dfa3-11de-925a-00038a000015}.TMContainer00000000000000000001.regtrans-ms
2009-12-02 22:44:47 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-30 20:50:43 2048 ----a-w- c:\windows\system32\msxml6r.dll
2009-11-30 20:50:43 1406464 ----a-w- c:\windows\system32\msxml6.dll
2009-11-30 20:50:43 1260032 ----a-w- c:\windows\system32\msxml3.dll
2009-11-30 20:50:42 2048 ----a-w- c:\windows\system32\msxml3r.dll
2009-11-30 20:50:35 713728 ----a-w- c:\windows\system32\timedate.cpl

==================== Find3M ====================

2009-12-11 17:12:00 171552 ----a-w- c:\windows\system32\guard32.dll
2009-12-11 17:11:59 29520 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2009-12-11 17:11:57 128376 ----a-w- c:\windows\system32\drivers\cmdguard.sys
2009-11-23 22:47:48 340 ----a-w- c:\users\georgia\appdata\roaming\wklnhst.dat
2009-11-03 02:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-27 15:05:11 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-27 15:01:43 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-10-27 15:01:39 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-27 14:59:14 72704 ----a-w- c:\windows\system32\admparse.dll
2009-10-27 12:27:14 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-10-27 10:56:00 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-03-20 21:39:46 51200 ----a-w- c:\windows\inf\infpub.dat
2009-02-26 18:15:31 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-02-26 18:15:19 86016 ----a-w- c:\windows\inf\infstor.dat
2008-12-13 14:48:56 174 --sha-w- c:\program files\desktop.ini
2008-06-23 01:18:41 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 15:05:25.41 ===============

Attached Files


Edited by therealpig, 14 December 2009 - 05:29 PM.


BC AdBot (Login to Remove)

 


#2 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 22 December 2009 - 03:21 PM

I've since been able to stop the BSOD and random reboots by disabling COMODO antivirus and windows defender, but I still get the rootrepeal error. I'm not even sure if I'm still infected, or if this is even the right forum, I was simply told to post here by Boopme after s/he helped me try to remove an infection. I might just need help getting my security programs in order. I've also not been able to update to SP1 for some reason. I noticed a log of like a hundred failure to download SP1 in windows update.

Edited by therealpig, 22 December 2009 - 03:23 PM.


#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:05:58 AM

Posted 26 December 2009 - 03:08 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 28 December 2009 - 01:31 PM

Logfile of random's system information tool 1.06 (written by random/random)
Run by Georgia at 2009-12-28 12:23:21
Microsoft® Windows Vista™ Home Premium
System drive C: has 176 GB (77%) free of 228 GB
Total RAM: 1013 MB (47% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:23:43 PM, on 12/28/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\AOL\1176146252\ee\aolsoftware.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\zHotkey.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Georgia\Desktop\RSIT.exe
C:\Program Files\trend micro\Georgia.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe
O13 - Gopher Prefix:
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel® Viiv™ Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe

--
End of file - 6681 bytes

======Scheduled tasks folder======

C:\Windows\tasks\ErrorRepairTool Scheduled Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-01-25 501384]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-04-11 1006264]
"ShowWnd"=C:\Windows\ShowWnd.exe [2005-01-27 36864]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-09-29 151552]
"HostManager"=C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe [2007-05-25 42032]
"NMSSupport"=C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe [2006-09-26 423424]
"ModPS2"=C:\Windows\ModPS2Key.exe [2006-11-07 53248]
"CHotkey"=C:\Windows\zHotkey.exe [2006-11-07 547840]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"COMODO Internet Security"=C:\Program Files\COMODO\COMODO Internet Security\cfp.exe [2009-12-11 1800464]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-11-24 81000]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCUTRAYICON]
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe [2006-11-18 182744]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
C:\Windows\sttray.exe [2006-11-01 303104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"=" C:\Windows\system32\guard32.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"LogonHoursAction"=2
"DontDisplayLogonHoursWarnings"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2009-12-28 12:23:21 ----D---- C:\rsit
2009-12-28 12:23:21 ----D---- C:\Program Files\trend micro
2009-12-14 09:01:12 ----A---- C:\Windows\ntbtlog.txt
2009-12-14 08:41:44 ----D---- C:\Program Files\SUPERAntiSpyware
2009-12-14 08:37:30 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-12-13 20:23:12 ----D---- C:\ProgramData\SUPERAntiSpyware.com
2009-12-13 20:12:38 ----D---- C:\Users\Georgia\AppData\Roaming\SUPERAntiSpyware.com
2009-12-13 17:14:48 ----D---- C:\Users\Georgia\AppData\Roaming\Malwarebytes
2009-12-13 17:14:24 ----D---- C:\ProgramData\Malwarebytes
2009-12-13 17:14:18 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-11 15:17:58 ----A---- C:\Windows\system32\aswBoot.exe
2009-12-11 14:10:59 ----A---- C:\Windows\system32\nshhttp.dll
2009-12-11 14:10:51 ----A---- C:\Windows\system32\httpapi.dll
2009-12-11 14:07:46 ----A---- C:\Windows\system32\mshtml.dll
2009-12-11 14:07:43 ----A---- C:\Windows\system32\wininet.dll
2009-12-11 14:07:42 ----A---- C:\Windows\system32\urlmon.dll
2009-12-11 14:07:40 ----A---- C:\Windows\system32\ieframe.dll
2009-12-11 14:07:39 ----A---- C:\Windows\system32\mstime.dll
2009-12-11 14:07:38 ----A---- C:\Windows\system32\ieapfltr.dll
2009-12-11 14:07:36 ----A---- C:\Windows\system32\iedkcs32.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\iertutil.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\dxtmsft.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\occache.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\msfeeds.dll
2009-12-11 14:07:33 ----A---- C:\Windows\system32\ieaksie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\mshtmled.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\icardie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\dxtrans.dll
2009-12-11 14:07:31 ----A---- C:\Windows\system32\ieencode.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\jsproxy.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\admparse.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\ieui.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\advpack.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\pngfilt.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iesetup.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iernonce.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\ie4uinit.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\mshtmler.dll
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieUnatt.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieakui.dll
2009-12-11 11:29:04 ----A---- C:\Windows\system32\winhttp.dll
2009-12-11 11:23:59 ----A---- C:\Windows\system32\rastls.dll
2009-12-11 11:23:58 ----A---- C:\Windows\system32\raschap.dll
2009-12-02 16:56:52 ----D---- C:\Program Files\Alwil Software
2009-12-02 16:44:47 ----A---- C:\Windows\system32\tzres.dll
2009-11-30 14:50:43 ----A---- C:\Windows\system32\msxml6r.dll
2009-11-30 14:50:43 ----A---- C:\Windows\system32\msxml6.dll
2009-11-30 14:50:43 ----A---- C:\Windows\system32\msxml3.dll
2009-11-30 14:50:42 ----A---- C:\Windows\system32\msxml3r.dll

======List of files/folders modified in the last 1 months======

2009-12-28 12:23:22 ----D---- C:\Windows\Prefetch
2009-12-28 12:23:21 ----RD---- C:\Program Files
2009-12-28 12:23:10 ----D---- C:\Windows\Temp
2009-12-22 14:14:20 ----D---- C:\Windows\system32\drivers
2009-12-22 13:56:29 ----SHD---- C:\System Volume Information
2009-12-22 13:33:11 ----D---- C:\Windows\System32
2009-12-22 13:33:11 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-12-22 13:31:53 ----D---- C:\Windows\system32\catroot2
2009-12-22 12:57:58 ----D---- C:\Windows\Minidump
2009-12-22 12:57:54 ----D---- C:\Windows
2009-12-21 17:10:36 ----D---- C:\Windows\system32\LogFiles
2009-12-14 12:31:45 ----SHD---- C:\Windows\Installer
2009-12-14 12:31:45 ----SHD---- C:\Config.Msi
2009-12-14 08:37:30 ----D---- C:\Program Files\Common Files
2009-12-13 20:23:12 ----HD---- C:\ProgramData
2009-12-13 17:26:14 ----SHD---- C:\Windows\ftpcache
2009-12-13 17:24:00 ----D---- C:\SafetyCenter
2009-12-12 13:58:04 ----D---- C:\Windows\Debug
2009-12-12 13:55:51 ----D---- C:\ProgramData\Google
2009-12-12 13:55:51 ----D---- C:\Program Files\Google
2009-12-11 16:14:52 ----SD---- C:\Windows\Downloaded Program Files
2009-12-11 14:24:20 ----D---- C:\Windows\winsxs
2009-12-11 14:23:10 ----D---- C:\Windows\system32\catroot
2009-12-11 14:14:55 ----D---- C:\Windows\system32\migration
2009-12-11 14:14:55 ----D---- C:\Program Files\Internet Explorer
2009-12-11 14:14:51 ----D---- C:\Windows\system32\en-US
2009-12-11 14:14:51 ----D---- C:\Windows\AppPatch
2009-12-11 14:14:49 ----D---- C:\Program Files\Windows Mail
2009-12-11 13:58:21 ----HD---- C:\Program Files\InstallShield Installation Information
2009-12-11 11:12:00 ----A---- C:\Windows\system32\guard32.dll
2009-12-02 18:15:31 ----D---- C:\Program Files\NOS
2009-12-02 18:15:22 ----D---- C:\ProgramData\NOS
2009-12-01 14:06:19 ----A---- C:\Windows\system32\mrt.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 aswRdr;aswRdr; C:\Windows\system32\drivers\aswRdr.sys [2009-11-24 23120]
R1 aswSP;avast! Self Protection; C:\Windows\system32\drivers\aswSP.sys [2009-11-24 114768]
R1 aswTdi;avast! Network Shield Support; C:\Windows\system32\drivers\aswTdi.sys [2009-11-24 48560]
R1 cmdGuard;COMODO Internet Security Sandbox Driver; C:\Windows\System32\DRIVERS\cmdguard.sys [2009-12-11 128376]
R1 cmdHlp;COMODO Internet Security Helper Driver; C:\Windows\System32\DRIVERS\cmdhlp.sys [2009-12-11 29520]
R1 Inspect;COMODO Internet Security Firewall Driver; C:\Windows\system32\DRIVERS\inspect.sys [2009-12-11 74328]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-11-23 74480]
R2 aswFsBlk;aswFsBlk; C:\Windows\system32\DRIVERS\aswFsBlk.sys [2009-11-24 20560]
R2 aswMonFlt;aswMonFlt; C:\Windows\system32\DRIVERS\aswMonFlt.sys [2009-11-24 53328]
R2 nmsgopro;GoProto Protocol Driver for NMS; C:\Windows\system32\DRIVERS\nmsgopro.sys [2006-09-27 28672]
R2 nmsunidr;UniDriver for NMS; C:\Windows\system32\DRIVERS\nmsunidr.sys [2006-10-19 7424]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2007-10-30 1201632]
R3 E100B;Intel® PRO Network Connection Driver; C:\Windows\system32\DRIVERS\e100b325.sys [2006-10-31 165760]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 IntelDH;IntelDH Driver; C:\Windows\System32\Drivers\IntelDH.sys [2007-01-25 5504]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2006-11-01 812032]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-01 33588]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]
S3 ac97intc;Intel® 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-11-23 7408]
S3 SDDMI2;SDDMI2; C:\Windows\system32\drivers\SDDMI2.sys []
S3 TSHWMDTCP;TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [2006-11-18 18904]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S4 MBAMSwissArmy;MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [2009-12-03 38224]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2006-11-02 82432]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2007-09-26 12800]
R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-11-24 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-11-24 138680]
R2 cmdAgent;COMODO Internet Security Helper Service; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [2009-12-11 723632]
R2 DQLWinService;DQLWinService; C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-10-29 208896]
R2 IAANTMON;Intel® Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-09-29 81920]
R2 PrismXL;PrismXL; C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS [2007-01-25 65536]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2006-11-01 90112]
S3 AlertService;Intel® Alert Service; C:\Program Files\Intel\IntelDH\CCU\AlertService.exe [2006-11-18 195032]
S3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-11-24 254040]
S3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-11-24 352920]
S3 ISSM;Intel® Software Services Manager; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe [2006-11-18 81880]
S3 M1 Server;Intel® Viiv™ Media Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [2006-11-18 32216]
S3 MCLServiceATL;Intel® Application Tracker; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe [2006-11-18 174552]
S3 Remote UI Service;Intel® Remoting Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe [2006-11-18 550872]

-----------------EOF-----------------

#5 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:05:58 AM

Posted 30 December 2009 - 02:08 PM

Step 1

The entries below indicate that you may have more than one antivirus programs on your computer. Since you have Comodo Internet Security, I suggest you enable the antivirus program and uninstall Avast4.

Comodo Internet Security

C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe


Avast4

C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe


Multiple antivirus programs can interfere with one another and actually allow MORE viruses to get through. Running two antivirus programs at the same time could lead to both of them trying to scan the same file at the same time, scan the same email at the same time and so on which could lead to conflicts.

Most of the popular antivirus products, when running together, will "fight for control" over the user's machine. It is this conflict that will slow down the system speed and cause various serious compatibility problems. This can also create registry conflicts as well as causing false virus alerts - or worse, missing alerts entirely! Having more than one antivirus program running and "active in memory" will use more resources which will adversely affect your access to files and cause overall system slowdowns.

Symantec strongly recommends that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

See Should you run more than one antivirus program at the same time?

Kaspersky Lab experts do not recommend using more that one antivirus package on the computer as the co-work of two different Antivirus programs may lead to computer productivity and operating system fall. And to solve the problem of Antivirus applications you will need to reinstall the operating system.

See Co-use of Kaspersky AntiVirus 5.0 and Antivirus packages of other vendors

Ask Leo said:

Real time monitoring, on the other hand, is another story. When you install most anti-virus programs they often automatically install and enable their real-time monitors. Running two or more real-time anti-virus monitors at the same time is very likely to cause a conflict. That conflict could result in error messages, crashes of the anti-virus programs, or other types of failure.

See Can I run more than one anti-virus program? Anti-spyware program? Firewall? Should I?

Types Of Antivirus Programs:

There are basically two types of antivirus programs: On-Access and On-Demand

On-Access Scanners, as the name implies, run in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners, such as Online Scans and scanners that run on your machine but are not actively scanning your machine, as the name implies, are scanners that only run when you ask them to run.

Antivirus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two antivirus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. I notice that you are using more than one antivirus program. This is very dangerous, as multiple antivirus programs can interfere with one another and actually allow MORE viruses to get through. Running two antivirus programs at the same time could lead to both of them trying to scan the same file at the same time, scan the same email at the same time and so on which could lead to conflicts.
I strongly suggest you do one of the following:
  • Configure only one antivirus program to enable automatic realtime scanning and leave the rest disabled most of the time.
  • Go to "Start -> Control Panel -> Add/Remove Programs" and uninstall all but one antivirus program.
Step 2

PartyPoker and the related sites are a risk and that is where most malware gets installed. Online Poker sites are well known for placing all manner of Internet parasites on their visitors' computers and continue to do so. They should be highly suspect for any Malware on your computer. In a lot of cases, these Poker plugins are also getting installed without your asking for it. You can read Poker gamers targeted by a rootkit backdoor regarding the risk involved with visiting the Poker games web sites. Two safe alternatives are PokerStars and Pogo.com.

I recommend that you remove PartyPoker .

To uninstall PartyPoker.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight Party Poker, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the PartyPoker folder. If the program folder is still there, select/highlight the Party Poker folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
  • Reboot.
Item(s) to fix in HijackThis:

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe


Please post a new HijackThis log.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#6 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 30 December 2009 - 04:03 PM

I uninstalled avast and enabled Comodo (on access).

I also uninstalled PartyPoker and left a warning for others to use your alternative poker sites.

When searching for the partypoker folder, I did not find it under C:/program files as expected, but under an entirely seperate C:/Programs folder within which was only one item: a large Party Gaming folder, containing files pertaining to PartyPoker, which I deleted leaving C:/Programs empty.

I used the RSIT tool once again since that's the tool you had me use previously.
It did not give me the option to fix anything, but here is the log:


Logfile of random's system information tool 1.06 (written by random/random)
Run by Georgia at 2009-12-30 14:58:50
Microsoft® Windows Vista™ Home Premium
System drive C: has 175 GB (77%) free of 228 GB
Total RAM: 1013 MB (49% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:59:04 PM, on 12/30/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\AOL\1176146252\ee\aolsoftware.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\zHotkey.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Users\Georgia\Desktop\RSIT.exe
C:\Program Files\trend micro\Georgia.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
O13 - Gopher Prefix:
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel® Viiv™ Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe

--
End of file - 5956 bytes

======Scheduled tasks folder======

C:\Windows\tasks\ErrorRepairTool Scheduled Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-01-25 501384]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-04-11 1006264]
"ShowWnd"=C:\Windows\ShowWnd.exe [2005-01-27 36864]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-09-29 151552]
"HostManager"=C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe [2007-05-25 42032]
"NMSSupport"=C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe [2006-09-26 423424]
"ModPS2"=C:\Windows\ModPS2Key.exe [2006-11-07 53248]
"CHotkey"=C:\Windows\zHotkey.exe [2006-11-07 547840]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"COMODO Internet Security"=C:\Program Files\COMODO\COMODO Internet Security\cfp.exe [2009-12-11 1800464]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCUTRAYICON]
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe [2006-11-18 182744]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
C:\Windows\sttray.exe [2006-11-01 303104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"=" C:\Windows\system32\guard32.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"LogonHoursAction"=2
"DontDisplayLogonHoursWarnings"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2009-12-28 12:23:21 ----D---- C:\rsit
2009-12-28 12:23:21 ----D---- C:\Program Files\trend micro
2009-12-14 09:01:12 ----A---- C:\Windows\ntbtlog.txt
2009-12-14 08:41:44 ----D---- C:\Program Files\SUPERAntiSpyware
2009-12-14 08:37:30 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-12-13 20:23:12 ----D---- C:\ProgramData\SUPERAntiSpyware.com
2009-12-13 20:12:38 ----D---- C:\Users\Georgia\AppData\Roaming\SUPERAntiSpyware.com
2009-12-13 17:14:48 ----D---- C:\Users\Georgia\AppData\Roaming\Malwarebytes
2009-12-13 17:14:24 ----D---- C:\ProgramData\Malwarebytes
2009-12-13 17:14:18 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-11 14:10:59 ----A---- C:\Windows\system32\nshhttp.dll
2009-12-11 14:10:51 ----A---- C:\Windows\system32\httpapi.dll
2009-12-11 14:07:46 ----A---- C:\Windows\system32\mshtml.dll
2009-12-11 14:07:43 ----A---- C:\Windows\system32\wininet.dll
2009-12-11 14:07:42 ----A---- C:\Windows\system32\urlmon.dll
2009-12-11 14:07:40 ----A---- C:\Windows\system32\ieframe.dll
2009-12-11 14:07:39 ----A---- C:\Windows\system32\mstime.dll
2009-12-11 14:07:38 ----A---- C:\Windows\system32\ieapfltr.dll
2009-12-11 14:07:36 ----A---- C:\Windows\system32\iedkcs32.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\iertutil.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\dxtmsft.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\occache.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\msfeeds.dll
2009-12-11 14:07:33 ----A---- C:\Windows\system32\ieaksie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\mshtmled.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\icardie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\dxtrans.dll
2009-12-11 14:07:31 ----A---- C:\Windows\system32\ieencode.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\jsproxy.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\admparse.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\ieui.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\advpack.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\pngfilt.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iesetup.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iernonce.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\ie4uinit.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\mshtmler.dll
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieUnatt.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieakui.dll
2009-12-11 11:29:04 ----A---- C:\Windows\system32\winhttp.dll
2009-12-11 11:23:59 ----A---- C:\Windows\system32\rastls.dll
2009-12-11 11:23:58 ----A---- C:\Windows\system32\raschap.dll
2009-12-02 16:56:52 ----D---- C:\Program Files\Alwil Software
2009-12-02 16:44:47 ----A---- C:\Windows\system32\tzres.dll

======List of files/folders modified in the last 1 months======

2009-12-30 14:58:32 ----D---- C:\Windows\Temp
2009-12-30 14:53:29 ----D---- C:\Windows\Prefetch
2009-12-30 14:49:30 ----D---- C:\Programs
2009-12-30 14:41:09 ----D---- C:\Windows\System32
2009-12-30 14:41:05 ----D---- C:\Windows\system32\drivers
2009-12-28 16:14:49 ----D---- C:\Windows\Minidump
2009-12-28 16:14:46 ----D---- C:\Windows
2009-12-28 13:03:55 ----SHD---- C:\System Volume Information
2009-12-28 12:23:21 ----RD---- C:\Program Files
2009-12-22 13:33:11 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-12-22 13:31:53 ----D---- C:\Windows\system32\catroot2
2009-12-21 17:10:36 ----D---- C:\Windows\system32\LogFiles
2009-12-14 12:31:45 ----SHD---- C:\Windows\Installer
2009-12-14 12:31:45 ----SHD---- C:\Config.Msi
2009-12-14 08:37:30 ----D---- C:\Program Files\Common Files
2009-12-13 20:23:12 ----HD---- C:\ProgramData
2009-12-13 17:26:14 ----SHD---- C:\Windows\ftpcache
2009-12-13 17:24:00 ----D---- C:\SafetyCenter
2009-12-12 13:58:04 ----D---- C:\Windows\Debug
2009-12-12 13:55:51 ----D---- C:\ProgramData\Google
2009-12-12 13:55:51 ----D---- C:\Program Files\Google
2009-12-11 16:14:52 ----SD---- C:\Windows\Downloaded Program Files
2009-12-11 14:24:20 ----D---- C:\Windows\winsxs
2009-12-11 14:23:10 ----D---- C:\Windows\system32\catroot
2009-12-11 14:14:55 ----D---- C:\Windows\system32\migration
2009-12-11 14:14:55 ----D---- C:\Program Files\Internet Explorer
2009-12-11 14:14:51 ----D---- C:\Windows\system32\en-US
2009-12-11 14:14:51 ----D---- C:\Windows\AppPatch
2009-12-11 14:14:49 ----D---- C:\Program Files\Windows Mail
2009-12-11 13:58:21 ----HD---- C:\Program Files\InstallShield Installation Information
2009-12-11 11:12:00 ----A---- C:\Windows\system32\guard32.dll
2009-12-02 18:15:31 ----D---- C:\Program Files\NOS
2009-12-02 18:15:22 ----D---- C:\ProgramData\NOS
2009-12-01 14:06:19 ----A---- C:\Windows\system32\mrt.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 cmdGuard;COMODO Internet Security Sandbox Driver; C:\Windows\System32\DRIVERS\cmdguard.sys [2009-12-11 128376]
R1 cmdHlp;COMODO Internet Security Helper Driver; C:\Windows\System32\DRIVERS\cmdhlp.sys [2009-12-11 29520]
R1 Inspect;COMODO Internet Security Firewall Driver; C:\Windows\system32\DRIVERS\inspect.sys [2009-12-11 74328]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-11-23 74480]
R2 nmsgopro;GoProto Protocol Driver for NMS; C:\Windows\system32\DRIVERS\nmsgopro.sys [2006-09-27 28672]
R2 nmsunidr;UniDriver for NMS; C:\Windows\system32\DRIVERS\nmsunidr.sys [2006-10-19 7424]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2007-10-30 1201632]
R3 E100B;Intel® PRO Network Connection Driver; C:\Windows\system32\DRIVERS\e100b325.sys [2006-10-31 165760]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 IntelDH;IntelDH Driver; C:\Windows\System32\Drivers\IntelDH.sys [2007-01-25 5504]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2006-11-01 812032]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-01 33588]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]
S3 ac97intc;Intel® 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-11-23 7408]
S3 SDDMI2;SDDMI2; C:\Windows\system32\drivers\SDDMI2.sys []
S3 TSHWMDTCP;TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [2006-11-18 18904]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S4 MBAMSwissArmy;MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [2009-12-03 38224]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2006-11-02 82432]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2007-09-26 12800]
R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 cmdAgent;COMODO Internet Security Helper Service; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [2009-12-11 723632]
R2 DQLWinService;DQLWinService; C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-10-29 208896]
R2 IAANTMON;Intel® Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-09-29 81920]
R2 PrismXL;PrismXL; C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS [2007-01-25 65536]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2006-11-01 90112]
S3 AlertService;Intel® Alert Service; C:\Program Files\Intel\IntelDH\CCU\AlertService.exe [2006-11-18 195032]
S3 ISSM;Intel® Software Services Manager; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe [2006-11-18 81880]
S3 M1 Server;Intel® Viiv™ Media Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [2006-11-18 32216]
S3 MCLServiceATL;Intel® Application Tracker; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe [2006-11-18 174552]
S3 Remote UI Service;Intel® Remoting Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe [2006-11-18 550872]

-----------------EOF-----------------

#7 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:05:58 AM

Posted 31 December 2009 - 04:57 PM

NOTE: If for some reason you are unable to complete a step(s), skip that step and continue with the rest of the steps. Please describe your problem with the step in your next reply.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 17 (jre-6u17. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 17

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u17-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..
Step 3

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB). Before running, it will stop Explorer and all other running apps. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.
  • Please download TFC by OldTimer to your desktop.
  • Open the file and close any other windows.
  • It will close all programs itself when run; make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job.
  • After it is finished, it should reboot your machine, if not, do this yourself to ensure a complete clean.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 5

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 6
  • Please download Ad-Aware Free Anti-Malware to your desktop. The Ad-Aware Free Anti-Malware installation file will be Ad-AwareInstallation.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free Anti-Malware will be installed.
  • When the Ad-Aware Free Anti-Malware Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free Anti-Malware .
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free Anti-Malware found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free Anti-Malware scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free Anti-Malware.
Step 7

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 8

Malwarebytes' Anti-Malware is FREEWARE, however you may upgrade to the PRO version which contains realtime protection, scheduled scanning and updating.
  • Please download Malwarebytes Anti-Malware (MBAM). Alternate download link
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing scan. If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from the Malware Bytes Web site. Scroll down the page until you see Latest Database; click Download from GT500.org
  • Double-click on mbam-rules.exe to install.
  • On the Scanner tab, make sure the Perform Quick Scan option is selected.
  • Click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete; please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully.
  • At the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Step 9
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
SUPERAntiSpyware Advice:

CAUTION: SuperAntiSpyware comes with a program called Bootsafe, do not for any reason use this program, if used on an infected computer, it could render it UNBOOTABLE.

Step 10

We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

Close ALL browser windows (including this one). Exit all processes and items in your System tray.

According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
  • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
  • Turn your modem off.
  • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Some laptops have a switch that will disconnect the laptop from the Internet.
Step 11

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Windows Defender
  • Click Start > Programs > Windows Defender or launch from the system tray icon.
  • Click on Tools
  • Click on General Settings
  • Scroll down to Real-time protection options
  • Uncheck Turn on Real-time protection (recommended)
  • Click Save
  • Go to Start > Control Panel > Security > Windows Defender, at the bottom of the Window Defender's page, uncheck under Administrator Options, use Windows Defender and then Save.
  • Exit the program.
Note: After all of the fixes are complete, it is very important that you enable Real-time Protection again.

Step 12

Now we will address the HijackThis fixes.
  • If you have not already done so, please download Trend Micro - HijackThis.
  • Double click HJTInstall.exe to begin installation.
  • Accept the installation location, which by default is C:\Program Files\Trend Micro\HijackThis or click the Browse... button if you want to save it in another location.
  • Click Install.
  • A shortcut will be created on your Desktop and HijackThis will run automatically.
  • Click the button labeled Do a system scan only.
  • Click the Scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
  • Click in the boxes to the left of the following entries to place check marks (make sure not to miss any):

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)

  • Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.
Step 13

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 14

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "Safe Mode" .
-- Post the log in your next reply.

Perform an anti-rootkit (ARK) scan with one of the following:Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug your Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
Note: Not all hidden components detected by ARKs are malicious. It is normal for a Firewall, some Anti-virus and Anti-malware software (ProcessGuard, Prevx1, AVG AS), sandboxes, virtual machines and Host based Intrusion Prevention Systems (HIPS) to hook into the OS kernal/SSDT in order to protect your system. You should not be alarmed if you see any hidden entries created by these software programs after performing a scan.

Step 15

Check to see if you have insecure applications with
Secunia Software Inspector. Secunia Software Inspector:
  • Detects insecure versions of common/popular programs installed on your computer.
  • Verifies that all Microsoft patches are applied.
  • Assists you in updating, patching, and protecting your computer.
  • Activates additional security features in Sun Java.
  • Runs through your browser. No installation or download is required.
Step 16

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from MalwareBytes
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#8 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 03 January 2010 - 05:16 PM

During step 3 I experienced a system crash with PAGE_FAULT_IN_NONPAGED_AREA again. I rebooted and tried again after disconnecting from internet and disabling Comodo. Successfully ran program.

During Step 4 I had considerable trouble completing scans. The BSOD happened several times with Bitdefender, couldn't complete a scan but it did delete a few trojan threats before crashing, couldn't locate the CA online scanner, Panda activescan costs money, Housecall gives a C++ Runtime Library error stating this application has requested the Runtime to terminate in an unusual way so I couldn't start scanning, Windows Live scanner experiences errors and eventually BSOD during registry scan. The last Trend Micro link goes back to housecall. No successful scan.

Will post again after next step

#9 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 03 January 2010 - 06:10 PM

successfully scanned in step 5 fixing only one problem

Having trouble with adaware in step 6, getting BSOD when trying to download, or if successfully downloaded, says installation is corrupt and to try a new copy. Still trying to get it working.

#10 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 03 January 2010 - 06:42 PM

Apparently, the current version of adaware is much different than the one you described. I had to disable the real-time protection to prevent system crashing, then I'm given a choice of either quick or full scan. I am doing the full scan now.

#11 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 03 January 2010 - 08:35 PM

Finished ad-aware scan and found 10 cookies, deleted them

Successfully ran Spyware Blaster

Successfully ran MBAM. Found no infected objects.

Successfully ran SAS. Found no infected objects.

Trying to address the HJT fixes in the next step presents me with the message "system denied write access to Hosts file" Tells me that i should right click and run as administrator, but I don't have that option. When I look for it in properties, it's greyed out and cannot be checked. I continued on anyways and selected the 3 items, but i got an error #5 - Invalid procedure call or argument on two of them.

As far as optional fixes, I'm not sure what would be best. I don't have that many programs that open on startup. What else could be done? I just need this computer to be as user friendly as possible. It belongs to an older couple and they let their kids screw it up by downloading stuff they shouldn't have. I need to know what security programs would be best to leave on, and give them a setup that requires no technical know-how.

As for the Dr. Web Cureit, I try to download, but it just loops me through the website without allowing me to save the install file. I get as far as it asking if I want IE to download the file, but doesn't give me the dialog box to run, save, or cancel. Skipped the step.

Downloaded Root repeal and am trying it now. EDIT: scratch that. I'm getting the same error as before. Will try a different ARK.

Edited by therealpig, 03 January 2010 - 08:37 PM.


#12 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 03 January 2010 - 09:10 PM

Scanned with avg ARK and found nothing.

Ran Secunia Inspector. Came up with 2 entries for Adobe Flash Player 10.x and I expected it to say something about the fact that I couldn't update to SP1, but it didn't. I'd like to address that as well.

Like I said, there was nothing to report in either MBAM or SAS, and I failed almost every scan attempted online. I won't bother with those logs.

I ran HJT and got the same error as before. When notepad opened, it couldn't find the log file created by HJT, so I suppose I'll run the RSIT tool like before and post that log below:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Georgia at 2010-01-03 20:11:13
Microsoft® Windows Vistaâ„¢ Home Premium
System drive C: has 174 GB (76%) free of 228 GB
Total RAM: 1013 MB (31% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:11:27 PM, on 1/3/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\AOL\1176146252\ee\aolsoftware.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Windows\ModPS2Key.exe
C:\Windows\zHotkey.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Users\Georgia\Desktop\RSIT.exe
C:\Program Files\trend micro\Georgia.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...TP&M=GT5404
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [ModPS2] ModPS2Key.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programs\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/...S/wlscctrl2.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel® Viiv™ Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe

--
End of file - 6933 bytes

======Scheduled tasks folder======

C:\Windows\tasks\ErrorRepairTool Scheduled Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-01-03 41760]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2007-04-11 1006264]
"ShowWnd"=C:\Windows\ShowWnd.exe [2005-01-27 36864]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-09-29 151552]
"HostManager"=C:\Program Files\Common Files\AOL\1176146252\ee\AOLSoftware.exe [2007-05-25 42032]
"NMSSupport"=C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe [2006-09-26 423424]
"ModPS2"=C:\Windows\ModPS2Key.exe [2006-11-07 53248]
"CHotkey"=C:\Windows\zHotkey.exe [2006-11-07 547840]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"COMODO Internet Security"=C:\Program Files\COMODO\COMODO Internet Security\cfp.exe [2009-12-11 1800464]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2010-01-03 149280]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CCUTRAYICON]
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe [2006-11-18 182744]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
C:\Windows\sttray.exe [2006-11-01 303104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"=" C:\Windows\system32\guard32.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"LogonHoursAction"=2
"DontDisplayLogonHoursWarnings"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2010-01-03 19:43:39 ----D---- C:\Program Files\GRISOFT
2010-01-03 19:09:40 ----D---- C:\Program Files\TrendMicro
2010-01-03 18:33:05 ----D---- C:\Program Files\SUPERAntiSpyware
2010-01-03 18:31:50 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2010-01-03 18:13:36 ----D---- C:\ProgramData\TEMP
2010-01-03 18:13:27 ----D---- C:\Program Files\SpywareBlaster
2010-01-03 18:13:27 ----A---- C:\Windows\system32\MSSTDFMT.DLL
2010-01-03 18:07:18 ----A---- C:\Windows\system32\lsdelete.exe
2010-01-03 17:30:43 ----DC---- C:\Windows\system32\DRVSTORE
2010-01-03 17:28:32 ----HDC---- C:\ProgramData\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2010-01-03 17:28:11 ----D---- C:\ProgramData\Lavasoft
2010-01-03 17:28:11 ----D---- C:\Program Files\Lavasoft
2010-01-03 16:17:53 ----D---- C:\ProgramData\Spybot - Search & Destroy
2010-01-03 16:17:53 ----D---- C:\Program Files\Spybot - Search & Destroy
2010-01-03 14:45:57 ----D---- C:\Program Files\Windows Live Safety Center
2010-01-03 12:56:27 ----D---- C:\Windows\BDOSCAN8
2010-01-03 12:36:32 ----A---- C:\Windows\system32\deploytk.dll
2010-01-03 12:36:31 ----A---- C:\Windows\system32\javaws.exe
2010-01-03 12:36:31 ----A---- C:\Windows\system32\javaw.exe
2010-01-03 12:36:30 ----A---- C:\Windows\system32\java.exe
2010-01-03 12:35:33 ----D---- C:\Program Files\Java
2009-12-28 12:23:21 ----D---- C:\rsit
2009-12-28 12:23:21 ----D---- C:\Program Files\trend micro
2009-12-13 20:23:12 ----D---- C:\ProgramData\SUPERAntiSpyware.com
2009-12-13 20:12:38 ----D---- C:\Users\Georgia\AppData\Roaming\SUPERAntiSpyware.com
2009-12-13 17:14:48 ----D---- C:\Users\Georgia\AppData\Roaming\Malwarebytes
2009-12-13 17:14:24 ----D---- C:\ProgramData\Malwarebytes
2009-12-13 17:14:18 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-11 14:10:59 ----A---- C:\Windows\system32\nshhttp.dll
2009-12-11 14:10:51 ----A---- C:\Windows\system32\httpapi.dll
2009-12-11 14:07:46 ----A---- C:\Windows\system32\mshtml.dll
2009-12-11 14:07:43 ----A---- C:\Windows\system32\wininet.dll
2009-12-11 14:07:42 ----A---- C:\Windows\system32\urlmon.dll
2009-12-11 14:07:40 ----A---- C:\Windows\system32\ieframe.dll
2009-12-11 14:07:39 ----A---- C:\Windows\system32\mstime.dll
2009-12-11 14:07:38 ----A---- C:\Windows\system32\ieapfltr.dll
2009-12-11 14:07:36 ----A---- C:\Windows\system32\iedkcs32.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\iertutil.dll
2009-12-11 14:07:35 ----A---- C:\Windows\system32\dxtmsft.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\occache.dll
2009-12-11 14:07:34 ----A---- C:\Windows\system32\msfeeds.dll
2009-12-11 14:07:33 ----A---- C:\Windows\system32\ieaksie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\mshtmled.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\icardie.dll
2009-12-11 14:07:32 ----A---- C:\Windows\system32\dxtrans.dll
2009-12-11 14:07:31 ----A---- C:\Windows\system32\ieencode.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\jsproxy.dll
2009-12-11 14:07:30 ----A---- C:\Windows\system32\admparse.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\ieui.dll
2009-12-11 14:07:29 ----A---- C:\Windows\system32\advpack.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\pngfilt.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iesetup.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\iernonce.dll
2009-12-11 14:07:28 ----A---- C:\Windows\system32\ie4uinit.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\mshtmler.dll
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieUnatt.exe
2009-12-11 14:07:27 ----A---- C:\Windows\system32\ieakui.dll
2009-12-11 11:29:04 ----A---- C:\Windows\system32\winhttp.dll
2009-12-11 11:23:59 ----A---- C:\Windows\system32\rastls.dll
2009-12-11 11:23:58 ----A---- C:\Windows\system32\raschap.dll

======List of files/folders modified in the last 1 months======

2010-01-03 20:11:08 ----D---- C:\Windows\Temp
2010-01-03 19:44:59 ----D---- C:\Windows
2010-01-03 19:43:39 ----RD---- C:\Program Files
2010-01-03 19:43:39 ----D---- C:\Windows\system32\drivers
2010-01-03 19:42:37 ----D---- C:\Windows\Minidump
2010-01-03 19:09:41 ----SHD---- C:\Windows\Installer
2010-01-03 19:09:41 ----SHD---- C:\Config.Msi
2010-01-03 19:09:31 ----SHD---- C:\System Volume Information
2010-01-03 18:31:50 ----D---- C:\Program Files\Common Files
2010-01-03 18:17:02 ----D---- C:\Windows\Prefetch
2010-01-03 18:13:36 ----HD---- C:\ProgramData
2010-01-03 18:13:27 ----D---- C:\Windows\System32
2010-01-03 18:09:00 ----D---- C:\Windows\system32\Tasks
2010-01-03 17:34:19 ----D---- C:\Windows\Tasks
2010-01-03 17:30:44 ----D---- C:\Windows\system32\catroot
2010-01-03 14:45:57 ----SD---- C:\Windows\Downloaded Program Files
2010-01-03 12:34:40 ----D---- C:\ProgramData\McAfee
2009-12-30 14:49:30 ----D---- C:\Programs
2009-12-22 13:33:11 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-12-22 13:31:53 ----D---- C:\Windows\system32\catroot2
2009-12-21 17:10:36 ----D---- C:\Windows\system32\LogFiles
2009-12-13 17:26:14 ----SHD---- C:\Windows\ftpcache
2009-12-12 13:58:04 ----D---- C:\Windows\Debug
2009-12-12 13:55:51 ----D---- C:\ProgramData\Google
2009-12-12 13:55:51 ----D---- C:\Program Files\Google
2009-12-11 14:24:20 ----D---- C:\Windows\winsxs
2009-12-11 14:14:55 ----D---- C:\Windows\system32\migration
2009-12-11 14:14:55 ----D---- C:\Program Files\Internet Explorer
2009-12-11 14:14:51 ----D---- C:\Windows\system32\en-US
2009-12-11 14:14:51 ----D---- C:\Windows\AppPatch
2009-12-11 14:14:49 ----D---- C:\Program Files\Windows Mail
2009-12-11 13:58:21 ----HD---- C:\Program Files\InstallShield Installation Information
2009-12-11 11:12:00 ----A---- C:\Windows\system32\guard32.dll

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgArCln;Avg Anti-Rootkit Clean Driver; C:\Windows\System32\DRIVERS\AvgArCln.sys [2007-01-18 3968]
R1 cmdGuard;COMODO Internet Security Sandbox Driver; C:\Windows\System32\DRIVERS\cmdguard.sys [2009-12-11 128376]
R1 cmdHlp;COMODO Internet Security Helper Driver; C:\Windows\System32\DRIVERS\cmdhlp.sys [2009-12-11 29520]
R1 Inspect;COMODO Internet Security Firewall Driver; C:\Windows\system32\DRIVERS\inspect.sys [2009-12-11 74328]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-12-16 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-12-16 74480]
R2 nmsgopro;GoProto Protocol Driver for NMS; C:\Windows\system32\DRIVERS\nmsgopro.sys [2006-09-27 28672]
R2 nmsunidr;UniDriver for NMS; C:\Windows\system32\DRIVERS\nmsunidr.sys [2006-10-19 7424]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2007-10-30 1201632]
R3 E100B;Intel® PRO Network Connection Driver; C:\Windows\system32\DRIVERS\e100b325.sys [2006-10-31 165760]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 IntelDH;IntelDH Driver; C:\Windows\System32\Drivers\IntelDH.sys [2007-01-25 5504]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2006-11-01 812032]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-01 33588]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2006-11-02 82560]
S3 ac97intc;Intel® 82801 Audio Driver Install Service (WDM); C:\Windows\system32\drivers\ac97intc.sys [2006-11-02 108032]
S3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2006-11-02 45056]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2006-11-02 14208]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2006-11-02 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2006-11-02 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2006-11-02 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2006-11-02 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2006-11-02 6016]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-12-16 7408]
S3 SDDMI2;SDDMI2; C:\Windows\system32\drivers\SDDMI2.sys []
S3 TSHWMDTCP;TSHWMDTCP; \??\C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.sys [2006-11-18 18904]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2006-11-02 39936]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2006-11-02 82432]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2007-09-26 12800]
R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 cmdAgent;COMODO Internet Security Helper Service; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [2009-12-11 723632]
R2 DQLWinService;DQLWinService; C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-10-29 208896]
R2 IAANTMON;Intel® Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-09-29 81920]
R2 PrismXL;PrismXL; C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS [2007-01-25 65536]
R2 STacSV;SigmaTel Audio Service; C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe [2006-11-01 90112]
S3 AlertService;Intel® Alert Service; C:\Program Files\Intel\IntelDH\CCU\AlertService.exe [2006-11-18 195032]
S3 ISSM;Intel® Software Services Manager; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe [2006-11-18 81880]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2010-01-03 1181328]
S3 M1 Server;Intel® Viiv™ Media Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [2006-11-18 32216]
S3 MCLServiceATL;Intel® Application Tracker; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe [2006-11-18 174552]
S3 Remote UI Service;Intel® Remoting Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe [2006-11-18 550872]

-----------------EOF-----------------

Edited by therealpig, 03 January 2010 - 09:13 PM.


#13 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:05:58 AM

Posted 11 January 2010 - 08:21 AM

Other than the two entries for Party Poker still being in your log, your log looks clean. How is your computer behaving?
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#14 therealpig

therealpig
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:03:58 AM

Posted 11 January 2010 - 04:33 PM

other than the scan troubles, the inability to update, and the need for a decent security setup, it's performing well.

#15 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:05:58 AM

Posted 11 January 2010 - 06:36 PM

other than the scan troubles, the inability to update, and the need for a decent security setup, it's performing well.


I use AVAST4 for antivirus and Online Armor for firewall. If you have not paid for Comodo Internet Security, you may want to try them.

Disable Windows Defender before you try to update Windows.

Problems Updating Your Computer

Possible Remedy - try them at your own risk. In other words, have a full backup, preferably a full image backup!

Some possible solutions for Inability to Update Windows:
  • Delete any corrupted files. Delete any corrupted files in the Temp files, History, and/or Cookies folder that may be and intefering with the Internet Browser.
    • Within Internet Explorer, click on Tools and then click on Internet Options.
    • Click on Delete Cookies.
    • Click on Delete Files.
    • Put a check mark in the box Delete all offline content, Click OK.
    • Click on Clear History.
    • Click on Yes in the confirmation box.
    • Click on OK to close the window.
  • Stop the Automatic Update Service.
    • Click Start and choose Run.
    • In the Run box, type:

      net stop wuauserv

      net stop bits

  • Delete the Software Distribution Folder.
    • Click Start and choose Search and then choose All files and folders.
    • Search for the folder named Software Distribution.
    • Search on your local hard drives. Normally it is found on the C: Drive under C:\Windows.
    • Under the More Advanced Options, check the box for:
      Search hidden Files and Folders.
    • Click Search.
    • Once you have located the folder, Do a right click on the folder and
      select Rename (Located in C:\Windows).
    • Rename the folder to OLDSoftware Distribution if you have permission to do so. If you do not have permission to rename this folder, go to step D.
    • Reboot your machine, and preceed to try Windows Updates again.
  • What to do if you were unable to rename the folder
    • Boot into Safe Mode.
    • If you are at the Windows Desktop, Click on Start, Shut Down and Restart.
    • Once the computer has shut down and begins to reboot again, Hit the F8 key (once per second).
    • Once done correctly, you will see a Boot-up Menu Screen; Choose Option #1 Safe Mode.
    • Go to Step #1 and repeat steps 1 - 8 until you have located and renamed the Software Distribution folder.
    • Reboot
    • Open IE, go to the Windows Update Site and update your computer.

Edited by suebaby41, 11 January 2010 - 06:38 PM.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users