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Fatal Exception Errors


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#1 Sarcastikus

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Posted 14 August 2005 - 01:40 PM

Hello,

I've recently been having problems with my system (Windoes 98SE) freezing when I shut it down (though Restart isn't problematic)....

I go to Start, Shut Down, etc. and occasionally the screen will go black and the system becomes unresponsive, but usually it will give at least one blue Fatal Exception Error screen and after I press Enter to continue the screen goes black, etc.

The Fatal Exception Errors are:

OD at 9A00:00010000

and

OE at 0028:00000013

Thanks!
I'd be more apathetic if I wasn't so lethargic.

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#2 River_Rat

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Posted 14 August 2005 - 08:41 PM

Please supply the complete error message if possible.

OD at 9A00:00010000

Have you downloaded any Windows Update just before this error?
Have you downloaded all the available Windows Updates?

OE at 0028:00000013

You have some sort of driver issue. Sound and video drivers are the usual
culprits, but not always the guilty parties.
See if you can find anything here that will help.
http://aumha.org/win4/a/shutdown.htm

#3 Leurgy

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Posted 14 August 2005 - 09:07 PM

Microsoft says this error can be caused by faulty ram. See Bad RAM Causes Fatal Exception Errors Running Windows 95/98.

Try running MemTest - RAM reliability tester and see what results you get.

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#4 Enthusiast

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Posted 17 August 2005 - 09:08 PM

The link River Rat posted looks like an excellent step by step instructional for diagnosing your problem.

Try it.




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