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Re-downloading Norton Internry Security 2005


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#1 whiz

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Posted 14 August 2005 - 01:19 PM

HI All

I recently had a problem which necessitated me replacing my hard drive. I have tried repeatedly to re download my norton security suite which is valid til Feb 2006. I do have the extended download service but for some reason when I type in my order number and password I get an error 404 message telling me the page can't be found. I cant find anywhere on the symantec site with a phone number so as I can contact them, does anyone have any ideas how I can get my service back ?

Edited by whiz, 14 August 2005 - 01:22 PM.

Ignorance is the enemy

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#2 JLM

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Posted 15 August 2005 - 04:24 AM

I had the same problem today, but was able to get in to download again by using my email address and the last 5 digits of credit card. Having said that, I was later able to get in using the order number and password, so perhaps symantec are just having a bad few days.

Good luck!




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