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Trojan horse Packed.Protector.C


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7 replies to this topic

#1 techno_newby

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Posted 13 December 2009 - 08:15 PM

Hello, I am new to this forum and have limited experience with pc's, I was hoping you may have someone with the patience and time to guide me through step by step process of removing the trojans AVG has detected.
I have scaned with spybot, trying to remove these trojans to no avail. I have attached a screen shot of the AVG Scan results showing the detected infections, if there is further information needed please feel free to ask.

Posted Image

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#2 boopme

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Posted 13 December 2009 - 09:27 PM

Hello and welcome..
If enabled we need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 techno_newby

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Posted 14 December 2009 - 12:38 AM

Thanks for replying so promptly to my post. I have performed all that you asked, and pasted the log file below, I had to reboot the computer as it was unable to clean one item, upon the reboot AVG flashed another warning screen.

Malwarebytes' Anti-Malware 1.42
Database version: 3356
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

14/12/2009 4:21:46 PM
mbam-log-2009-12-14 (16-21-46).txt

Scan type: Quick Scan
Objects scanned: 136856
Time elapsed: 8 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\av_md (Trojan.Inject) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysgif32 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\regedit32 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\av_md (Trojan.Dropper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: kvenec.dll -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\kvenec.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\av_md.exe (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Documents and Settings\D.Edginton\oashdihasidhasuidhiasdhiashdiuasdhasd (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\oashdihasidhasuidhiasdhiashdiuasdhasd (Malware.Trace) -> Quarantined and deleted successfully.

I await further instruction.

#4 boopme

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Posted 14 December 2009 - 11:35 AM

You're welcome. Now do these and I hope we'll be out of the woods.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 techno_newby

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Posted 15 December 2009 - 02:15 AM

Have completed all tasks as directed and post the scan logs below. Each time I reboot I get a message pop up in a box: "C\WINDOWS\System32\services.exe terminated unexpectedly with status code 1073741819. The system will shutdown and restart again." It is annoying but after a couple times it appears to be ok I guess time will tell how it goes. Thanks Again!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/15/2009 at 04:47 PM

Application Version : 4.31.1000

Core Rules Database Version : 4371
Trace Rules Database Version: 2212

Scan type : Complete Scan
Total Scan Time : 06:35:30

Memory items scanned : 225
Memory threats detected : 0
Registry items scanned : 7806
Registry threats detected : 0
File items scanned : 201635
File threats detected : 87

Adware.Tracking Cookie
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@cdn4.specificclick[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@at.atwola[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads.meredithads[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@msnaccountservices.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@usnews.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@serving-sys[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@mediaonenetwork[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@adserver.productreview.com[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads.ad4game[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@content.yieldmanager[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@specificclick[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@overture[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@imrworldwide[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@cba.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@sales.liveperson[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@msnportal.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@chitika[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@yieldmanager[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@stats4.clicktracks[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@media.sensis.com[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@adbrite[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.googleadservices[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@stgeorge.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@pointroll[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads.pointroll[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@specificmedia[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@stats.sitesuite[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@e-2dj6wjmyglajcgo.stats.esomniture[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@trinitymirror.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@tribalfusion[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@tacoda[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@paypal.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.ezytrack[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@meetupcom.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.adultmatchmaker.com[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@questionmarket[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@adultmatchmaker.com[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@revsci[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads.mininova[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@richmedia.yahoo[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@canon.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@lulu.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@naiadsystems[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ad.sensismediasmart.com[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@advert.raywhite[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@us.adserver.yahoo[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@forum.team-mediaportal[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ad.yieldmanager[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@sensismediasmart.com[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads2.vasmg[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@dmtracker[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@yadro[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@reagroup.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@server.iad.liveperson[3].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@bs.serving-sys[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@team-mediaportal[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@server.iad.liveperson[4].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@flairviewtravel.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@microsoftinternetexplorer.112.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@ads.fulldls[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@readersdigest.122.2o7[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@click.cashengines[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@elitefitness[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@eas3.emediate[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.googleadservices[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@sales.liveperson[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@kontera[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.googleadservices[3].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@e-2dj6wjk4wpczodq.stats.esomniture[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@server.iad.liveperson[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@www.googleadservices[4].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@sales.liveperson[4].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@adtech[1].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@advertising[2].txt
C:\Documents and Settings\D.Edginton\Cookies\d.edginton@daimlerag.122.2o7[1].txt
C:\Documents and Settings\Dale\Cookies\dale@imrworldwide[2].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@ads.adbrite[2].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@imrworldwide[2].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@media.sensis.com[1].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@nextag[2].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@www.adultmatchmaker.com[1].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@www.mybleepinwife[1].txt
E:\Documents and Settings\David Edgington\Cookies\david_edgington@www.mybleepinwife[3].txt

Trojan.Dropper/Win-NV
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\AV_MD.EXE
C:\WINDOWS\Prefetch\AV_MD.EXE-0F14C380.pf

----------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.42
Database version: 3363
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

15/12/2009 5:17:05 PM
mbam-log-2009-12-15 (17-17-05).txt

Scan type: Quick Scan
Objects scanned: 136882
Time elapsed: 7 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\regedit32 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\LocalService\oashdihasidhasuidhiasdhiashdiuasdhasd (Malware.Trace) -> Quarantined and deleted successfully.

#6 techno_newby

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Posted 15 December 2009 - 04:05 AM

AVG Shield Alert has risen it's ugly head again with the same warning, please see below:

Posted Image

#7 boopme

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Posted 15 December 2009 - 08:39 PM

Hello there still as you know this infection.. oashdihasidhasuidhiasdhiashdiuasdhasd it requires a specialzed removal tool/


You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title (Include that File name in bold above) and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Orange Blossom

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Posted 17 December 2009 - 10:34 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/279217/infected-withoashdihasidhasuidhiasdhiashdiuasdhasd/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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