Posted 13 December 2009 - 12:24 PM
I am not sure where in the forum this belongs. I am sorry if I placed it wrong, and a mod moves it, I will be grateful.
I have windows xp pro, pentium 4 cpu and 1.50 GB of ram. I am not sure what other system info to post.
A problem had developed where when trying to use windows movie maker, way towards the end of saving a project, computer would crash and restart.
I stopped using WMM and didn't seem to have a problem with anything else. The same thing started happening with some other .avi to dvd programs.
But now recently, I noticed that when I try to do a McAfee virus scan, it crashes 1-2 hrs later, just prior to completion. System crashes and restarts.
This I need to correct, now that it is interfering with security.
I do have and run Malewarebytes Anti-Malware and Webroot SpySweeper, and I haven't had a problem with them yet.
I do have and run CCleaner frequently. I also run Disk Cleanup and the IE cleanup in the control panel frequently.
I keep the computer updated with microsoft. I believe that all of my drivers are well maintained as well.
How can I tell what is causing this condition?
Please keep in mind that I am from an older, non technical generation, and that these steps that are easy and second nature for you are major accomplishments for me. Some times the terms and language that you use everyday are like me learning a second language. But I am trying to learn.