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Can't connect to the internet after running Combofix


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#1 bdwilson

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Posted 13 December 2009 - 12:11 PM

Hi, I had to run Combofix on my family's computer (I am aware of the risks but it was the only solution I had), and now it's not connecting to the internet. I have tried restarting the computer as well as repairing the connection, but nothing worked. The computer is a Windows XP with a Linksys WRT54G router if that helps. Thanks in advance for any tips.

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#2 DaffyKantReed

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Posted 13 December 2009 - 12:16 PM

Hi, I had to run Combofix on my family's computer (I am aware of the risks but it was the only solution I had), and now it's not connecting to the internet. I have tried restarting the computer as well as repairing the connection, but nothing worked. The computer is a Windows XP with a Linksys WRT54G router if that helps.


Is the computer connected to the WRT54G with an ethernet cable or is it wirelsss?

#3 bdwilson

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Posted 13 December 2009 - 12:33 PM

It's connected by an ethernet cable.

#4 DaffyKantReed

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Posted 13 December 2009 - 10:28 PM

It's connected by an ethernet cable.


Start>run>type cmd

In black window type ipconfig /all
Press Enter.
This is the command prompt.

What is the IP address associated with Local Area Connection? Is it 169.254.xxx.xxx? If it is, type netsh winsock reset catalog and reboot the PC. When you log back in, try ipconfig /all once again. Does the IP address being with 192.18.xxx.xxx? If so, try surfing.

#5 bdwilson

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Posted 15 December 2009 - 11:50 PM

My IP address starts with 192.168. After entering ipconfig/all into the command prompt, I opened up my browser but there was still no connection. :thumbsup:

#6 bdwilson

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Posted 16 December 2009 - 01:08 AM

Alright, it seems that I have figured out the problem. Another antivirus program that I had used ended up changing one of the registry entries, which is what was interfering with the internet connection. Thank you for your help, though. :thumbsup: This topic can be closed.




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