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Blue Screen of Death


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11 replies to this topic

#1 solibytes

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Posted 13 December 2009 - 11:47 AM

Hi, my laptop has started to switch off and display a Blue Screen.

I have attempted to let Windows Startup repair sort things out but with no success.

The Laptop is:
Toshiba Laptop

Windows Vista Home Premium

Service pack 2

Intel Dual Core 1.73 Ghz 32 bit


The message produced is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: AD0E6A9C
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Running (amongst others):

AVG 9
SpywareBlaster
Malwarebytes
Spybot
Sunbelt Firewall (Free Edition)

All updated and correct.

So, hopefully it is not a virus.

I have not loaded any new software for some time and the laptop was working fine until now.

Any help would be greatly appreciated.

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#2 H@cker

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Posted 13 December 2009 - 12:16 PM

Have you tried to boot to safe mode?

#3 solibytes

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Posted 13 December 2009 - 01:11 PM

H@ker, many thanks for your reply.

Safe mode appears to work.

However, I only run in safe mode for a few hours because I use the laptop for work and need it to run in normal mode.

#4 zbd

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Posted 13 December 2009 - 01:51 PM

Have you tried system restore to before the problem started?

http://www.bleepingcomputer.com/tutorials/windows-vista-system-restore-guide/

#5 solibytes

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Posted 13 December 2009 - 02:06 PM

System restore doesn't give many options.

Selecting the option to Choose a different restore point the System Restore box states: Current time zone: Romance Standard Time which seems strange to me. :huh:

#6 H@cker

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Posted 13 December 2009 - 04:42 PM

Have you tried a repair of windows? You may need too.

#7 solibytes

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Posted 13 December 2009 - 05:30 PM

I don't have much faith in Windows repair - only from previous experiences.

I would rather leave that as almost a last resort. Thanks for the suggestion though.

#8 solibytes

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Posted 18 December 2009 - 05:59 AM

Any other suggestions would be gratefully received :huh:

#9 Aus Smithy

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Posted 24 December 2009 - 03:57 AM

Suggestion:
Go to Device Manager and check the Brand (Manufacturer) and model of your Display Driver - then go to the manufacturer's site and get the latest driver, download and install it.
Hope it works for you.

#10 saifbux

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Posted 24 December 2009 - 07:05 AM

In safe mode, go to start->run, type in msconfig, and the system configuration window will come up.

First, try clicking on startup and say disable all, then say apply. Try restarting your computer and loading it normally, and see if it lets you get anywhere. If it does, you can go back into msconfig and start enabling startup items again until you find the one that is messing you up.
















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#11 GamerX

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Posted 24 December 2009 - 10:29 AM

Any other suggestions would be gratefully received :huh:


Have you tried to run with "Last Known good Configurations"??

http://windows.microsoft.com/en-US/windows...d-Configuration

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#12 solibytes

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Posted 24 December 2009 - 10:58 AM

Many thanks for your suggestions. Sorry for the delay but I had lost the internet (gasp - I don't know how I survived :huh: ) for a few days.

I haven't tried any of the suggestions from Aus Smithy, saifbux orGamerX but will do after Christmas.

Seasons greetings to one and all.




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