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#1 cadam53

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Posted 13 December 2009 - 10:54 AM

When I search with google it redirects me to randow advertisements. I need help!!!!

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#2 Computer Pro

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Posted 13 December 2009 - 11:42 AM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 cadam53

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Posted 13 December 2009 - 05:57 PM

Here's the log, sorry for the delay. . .

Malwarebytes' Anti-Malware 1.42
Database version: 3355
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

12/13/2009 5:50:39 PM
mbam-log-2009-12-13 (17-50-39).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 195464
Time elapsed: 44 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SSHNAS (Trojan.Renos) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbtoolbar.temperaturebarbutton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchwbtoolbar.temperaturebarbutton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Handle (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\adam choinski\nuoiw.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#4 Computer Pro

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Posted 13 December 2009 - 06:16 PM

Next:

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.



Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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#5 cadam53

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Posted 13 December 2009 - 08:28 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/13/2009 at 08:07 PM

Application Version : 4.31.1000

Core Rules Database Version : 4365
Trace Rules Database Version: 2207

Scan type : Complete Scan
Total Scan Time : 01:04:56

Memory items scanned : 634
Memory threats detected : 0
Registry items scanned : 6054
Registry threats detected : 1
File items scanned : 86696
File threats detected : 10

Trojan.Agent/Gen
HKU\S-1-5-21-3488088383-2043225733-1415647319-1006\Software\MailBlocker

Malware.Installer-Pkg/Gen
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{3C48F877-A164-45E9-B9DA-26A049FFC207}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6293BC00-4EB8-4C65-8548-53E2FC3BF937}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{651956B7-1969-42AA-9453-E0B813019D54}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6B6A7665-DB48-4762-AB5D-BEEB9E1CD7FA}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{989E4C3B-B2C9-4486-9A09-D5A8F953837C}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C0A0AA4D-C79B-48CA-8843-2B02B626C9E6}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{E0814F95-5380-4892-B8C8-7FA4B349EF46}.EXE

#6 Computer Pro

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Posted 13 December 2009 - 08:52 PM

Are you still encountering the issue?
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#7 cadam53

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Posted 13 December 2009 - 09:09 PM

Yes. It still redirects me to other sites. Not 100% of the time though.

Edited by cadam53, 13 December 2009 - 09:10 PM.


#8 Computer Pro

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Posted 13 December 2009 - 09:11 PM

Ok, lets run Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
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#9 cadam53

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Posted 13 December 2009 - 10:18 PM

Process in memory: C:\WINDOWS\Explorer.EXE:212;;BackDoor.Tdss.565;Eradicated.;
iaStor.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.1365;Cured.;

#10 cadam53

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Posted 13 December 2009 - 10:30 PM

sorry, i didn't properly follow your directions. i am rescanning now.

#11 cadam53

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Posted 14 December 2009 - 10:28 AM

The previous message was a report from the quick scan. The full scan found no viruses/issues so there was no report.

#12 Computer Pro

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Posted 14 December 2009 - 03:48 PM

Are you stil having the problem?
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#13 cadam53

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Posted 14 December 2009 - 04:55 PM

It looks like it is resolved. I really appreciate the help!

Is there any way to prevent this from happening again? I use Avira AntiVir Personal and Spy Bot Search and Destroy as my regular antivirus tools.

#14 Computer Pro

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Posted 14 December 2009 - 06:02 PM

Which web browser do you use?
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#15 cadam53

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Posted 14 December 2009 - 06:30 PM

firefox




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