Posted 13 December 2009 - 07:38 AM
I am using Windows XP Home Edition.
A few weeks ago I was hit with some mal-ware that installed a program called Antivirus System Pro. After gettting help from these forums I was able to get rid of it but my computer just hasn't been the same so I am not sure the entire problem was solved. All of a sudden a few nights ago I was on the internet and the dreaded Windows blues screen of death came up. This was the 1st time I have seen it before and it suggested a restart of the computer. I did that and the blue screen came back up. It then recommended re-booting in the safe mode and I am unable to do that either. It takes me back to the blue screen and I can do nothing else with the computer. At the bottom I get some technical error codes that are:
0x0000007e (0xC0000005, 0x82f2de7a, 0xF8A797b0, 0xF8a794ac)
Can someone please offer some advice?? I am somewhat knowledgable about computers but nowhere near as advanced as most of the people that post here so if someone has the patience to help me out I would greatly appreciate it! I am posting from a 2nd computer in the house.