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Windows explorer stops working when scanning with SuperAntiSpyware


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6 replies to this topic

#1 Ket

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Posted 13 December 2009 - 07:01 AM

Every time I run a scan with Superantispyware Free edition the windows explorer stops and prompts me to restart it. It can happen 2-3 times. When I restart it everything works fine. I don't get it with other scans (malwarebytes, avira). My computer appears to be clean and I am not facing any other problems. I unistalled and re-installed SAS but the "problem" is still there. I didn't have this problem before while I was on vista, that's why I post it here. Any ideas?
I have windows ultimate 7

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#2 Jacee

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Posted 13 December 2009 - 06:57 PM

Go here, and download the uninstaller http://www.superantispyware.com/downloads/SASUNINST.EXE
http://forums.superantispyware.com/viewtop...?f=2&t=3783

Edited by Jacee, 13 December 2009 - 06:58 PM.

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#3 Ket

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Posted 14 December 2009 - 10:18 AM

I un-installed it with SAS unistaller, re-installed it but again it occured :huh:
My windows 7 are x32.
Any other ideas?

#4 SanDiegoPaul

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Posted 14 December 2009 - 04:04 PM

I un-installed it with SAS unistaller, re-installed it but again it occured :huh:
My windows 7 are x32.
Any other ideas?


Why did you reinstall it? This is a malware program that has infected your computer. UNINSTALL IT AND USE ANOTHER PROGRAM SUCH AS AVG FOR ANTIVIRUS AND MALWAREBYTES FOR EVERYTHING ELSE!

Again, completely get rid of SAS for good.

#5 Ket

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Posted 14 December 2009 - 05:31 PM

Why did you reinstall it? This is a malware program that has infected your computer. UNINSTALL IT AND USE ANOTHER PROGRAM SUCH AS AVG FOR ANTIVIRUS AND MALWAREBYTES FOR EVERYTHING ELSE!

Again, completely get rid of SAS for good.


Superantispyware (SAS) is a brilliant anti-malware program that I have been using for a long time. It has discovered malware that other antispyware programs haven't. Not even MBAM. While on vista I never faced any problems. Only now on windows 7. There must be a solution to my problem, as I believe there are a lot of people using SAS on windows 7 with no such issues.

#6 garmanma

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Posted 16 December 2009 - 01:04 PM

There appears to still be issues with SAS and Win 7
http://forums.superantispyware.com/viewtop...?f=2&t=3108
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#7 Jacee

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Posted 16 December 2009 - 01:10 PM

I'm running SAS on Windows 7 X32 Ultimate ... I have no problems with it.
See if disabling Windows Defender (if it's enabled) in services.msc, will allow it to run.

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