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17 replies to this topic

#1 damicml

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Posted 12 December 2009 - 02:22 PM

I had a virus a few days ago that kept opening Firefox windows and looking for a site called kkagu or something like that. I ran Malwarebytes Anti-Malware, Spyware Doctor, and Bit Defender and it seems to have gone away. However, I keep getting redirected to other websites whenever I google something and then click on the link. I must still have some type of virus. Can someone help me?

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#2 Computer Pro

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Posted 12 December 2009 - 04:47 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.


Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.



Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#3 damicml

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Posted 12 December 2009 - 10:36 PM

I did everything you asked me to do. Below is the Scan log from SAS. I still have the same problem with Google redirecting.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/12/2009 at 06:55 PM

Application Version : 4.31.1000

Core Rules Database Version : 4363
Trace Rules Database Version: 2207

Scan type : Complete Scan
Total Scan Time : 01:49:35

Memory items scanned : 627
Memory threats detected : 0
Registry items scanned : 6337
Registry threats detected : 5
File items scanned : 87054
File threats detected : 9

Adware.Tracking Cookie
C:\Documents and Settings\Michael D\Cookies\michael_d@richmedia.yahoo[3].txt
C:\Documents and Settings\Michael D\Cookies\michael_d@specificclick[1].txt
C:\Documents and Settings\Michael D\Cookies\michael_d@specificmedia[1].txt
C:\Documents and Settings\Michael D\Cookies\michael_d@ad.yieldmanager[1].txt
C:\Documents and Settings\Michael D\Cookies\michael_d@tacoda[1].txt
C:\Documents and Settings\Michael D\Cookies\michael_d@questionmarket[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@click.fastpartner[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[1].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\8811158D
HKLM\Software\Microsoft\8811158D#8811158d
HKLM\Software\Microsoft\8811158D#Version
HKLM\Software\Microsoft\8811158D#8811b80d
HKLM\Software\Microsoft\8811158D#8811d1e8

BearShare File Sharing Client
C:\PROGRAM FILES\BEARSHARE APPLICATIONS\BEARSHARE\BEARSHARE.EXE

#4 xblindx

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Posted 13 December 2009 - 09:07 AM

Hi
  • Please download GooredFix and save it to your desktop
  • Make sure that all instances of Firefox are closed at this point.
  • Double click GooredFix.exe to open it.
    • Select yes to begin the scan/removal process.
    • A log will open which you can just close. The log file is named GooredLog.txt and is on your Desktop.
  • Please post the contents of GooredLog.txt in your next reply.


#5 damicml

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Posted 13 December 2009 - 12:46 PM

Here is the GooredFix log.



GooredFix by jpshortstuff (06.12.09.1)
Log created at 12:44 on 13/12/2009 (Michael D)
Firefox version 3.5.5 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [00:42 01/08/2009]

C:\Documents and Settings\Michael D\Application Data\Mozilla\Firefox\Profiles\jfe2i4ap.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [01:10 01/08/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [17:09 03/07/2009]
"FFToolbar@bitdefender.com"="C:\Program Files\BitDefender\BitDefender 2009\FFToolbar\" [02:12 05/06/2009]

-=E.O.F=-

#6 xblindx

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Posted 13 December 2009 - 01:12 PM

Are the redirects still occuring?
And you may want to read this article. A quote from it

I noticed that an Add-on {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0 is causing the crash. The weird thing is I don’t even have any add-on installed! I went to C:\Program Files\Mozilla Firefox\extensions and found a folder {972ce4c6-7e08-4474-a285-3208198ce6fd} with a install.rdf file inside. I removed the folder and so far it’s not crashing for me “yet”.



#7 damicml

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Posted 13 December 2009 - 05:57 PM

The problem seems to have stopped. I'll know for sure after a day or so as it wasn't happening every time I googled something. I did read the article you mentioned, but I haven't had much trouble with firefox crashing. Should I delete that folder mentioned in the article anyway? Do you know what it's for or why it's there?

#8 Computer Pro

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Posted 13 December 2009 - 06:17 PM

Let's run a fresh malwarebytes scan. Please Update malwarebytes by going to the Update tab, and then rerun a Quick scan and post back the log.
Computer Pro

#9 xblindx

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Posted 13 December 2009 - 06:43 PM

I do not know exactly what the folder does, but it seems from a lot of google search results, to cause firefox to crash. If you aren't having issues with it crashing, I believe it is safe to leave it alone.

#10 damicml

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Posted 13 December 2009 - 06:56 PM

No infections found. Here's the log.


Malwarebytes' Anti-Malware 1.42
Database version: 3356
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/13/2009 6:55:09 PM
mbam-log-2009-12-13 (18-55-09).txt

Scan type: Quick Scan
Objects scanned: 120185
Time elapsed: 12 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 Computer Pro

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Posted 13 December 2009 - 07:31 PM

Please post back tomorrow telling whether you are still having the problem or not.
Computer Pro

#12 damicml

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Posted 15 December 2009 - 01:10 AM

It's happening less frequently, but it is still happening on rare occasions.

#13 Computer Pro

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Posted 15 December 2009 - 07:42 AM

Lets run Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
• Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
• Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
• The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
• If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
• If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
• When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
• Now put a check next to Complete scan to scan all local disks and removable media.
• In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
• Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
• When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
• Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
• In the top menu, click file and choose save report list.
• Save the DrWeb.csv report to your desktop.
• Exit Dr.Web Cureit when done.
• Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
• After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro

#14 damicml

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Posted 16 December 2009 - 07:56 PM

Here are the contents of the DrWeb report.

Process in memory: C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe:520;;BackDoor.Tdss.565;Eradicated.;
RegUBP2b-Michael D.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
A0026749.reg;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP164;Trojan.StartPage.1505;Deleted.;

#15 Computer Pro

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Posted 16 December 2009 - 08:00 PM

If your still experiencing the issue, then run RootRepeal, if not let me know:

Please install RootRepeal

Go HERE, and download RootRepeal.zip to your Desktop.
Tutorial with images ,if needed >> L@@K
Unzip that to your Desktop and then click RootRepeal.exe to open the scanner.

*Open the folder and double-click on RootRepeal.exe to launch it. If using Vista, right-click and Run as Administrator...
* Click on the Report tab, then click the Scan button. Check all seven of the boxes.
* In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
* When the scan has completed, a list of files will be generated in the RootRepeal window.
* Click on the Save Report button and save it as rootrepeal.txt to your desktop or the same location where you ran the tool from.
* Open rootrepeal.txt in Notepad and copy/paste its contents in your next reply.
* Exit RootRepeal and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High


Note 2: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "Safe Mode".
Computer Pro




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