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Antivirus Plus Infection Has Halted My AVG Software and popping up windows/tabs


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2 replies to this topic

#1 ggiguiere

ggiguiere

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Posted 12 December 2009 - 12:15 PM

Here is a copy and paste of the DDS

DDS (Ver_09-12-01.01) - NTFSx86
Run by gannon at 10:08:15.03 on Sat 12/12/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1307 [GMT -7:00]

AV: AVG Anti-Virus SBS Edition *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Dell\Dell Mobile Broadband\systray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AirPort\APAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Gannon.PH-ION\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://companyweb
mDefault_Page_URL = hxxp://companyweb
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Antivirus Plus BHO: {c2b5aab8-2183-4be7-81a6-f11493c45872} - c:\documents and settings\gannon.ph-ion\application data\antivirus plus\AntiVirus Plus.70159.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [eFax 4.4] "c:\program files\efax messenger 4.4\J2GDllCmd.exe" /R
uRun: [AntiVirus Plus] "c:\windows\system32\rundll32.exe" "c:\documents and settings\gannon.ph-ion\application data\antivirus plus\AntiVirus Plus.70159.dll", start 70159
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [WinVNC] "c:\program files\ultravnc\WinVNC.exe" -servicehelper
mRun: [systray] c:\program files\dell\dell mobile broadband\systray.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [AirPort Base Station Agent] "c:\program files\airport\APAgent.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AntiVirus Plus] "c:\windows\system32\rundll32.exe" "c:\documents and settings\gannon.ph-ion\application data\antivirus plus\AntiVirus Plus.70159.dll", start 70159
StartupFolder: c:\docume~1\gannon~1.ph-\startm~1\programs\startup\antivi~1.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\docume~1\gannon~1.ph-\startm~1\programs\startup\efax44~1.lnk - c:\program files\efax messenger 4.4\J2GTray.exe
StartupFolder: c:\docume~1\gannon~1.ph-\startm~1\programs\startup\frostw~1.lnk - c:\program files\frostwire\FrostWire.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\antivi~1.lnk - c:\windows\system32\rundll32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://server/connectcomputer/nshelp.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1256167985984
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1256186796890
DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: f48b9bd3716 - c:\windows\system32\ersvc32.dll
AppInit_DLLs: c:\windows\system32\ersvc32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 78.159.125.46 uk.search.yahoo.com
Hosts: 78.159.125.46 www.google.es
Hosts: 78.159.125.46 www.google.co.uk
Hosts: 78.159.125.46 www.google.ca
Hosts: 78.159.125.46 www.google.gr

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gannon~1.ph-\applic~1\mozilla\firefox\profiles\idn31psd.default\
FF - prefs.js: keyword.URL - hxxp://recovery.alexa.com/helper/?aid=pbD6b1xN7700aL&plugin=alxf-1.50&reason=keyword&location=
FF - component: c:\program files\siber systems\ai roboform\firefox\components\rfproxy_31.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-10-21 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-21 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-10-21 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-10-21 108552]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2009-10-23 86552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-10-21 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-10-21 297752]
R3 NWDellModem;Dell Wireless Mobile Broadband Modem Driver;c:\windows\system32\drivers\nwdelmdm.sys [2007-3-22 92288]
R3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;c:\windows\system32\drivers\nwdelser.sys [2007-3-22 92288]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2009-10-23 24876]
S0 cerc6;cerc6; [x]

=============== Created Last 30 ================

2009-12-12 17:02:40 1903 ----a-w- c:\windows\GnuHashes.ini
2009-12-12 11:25:51 0 d-----w- c:\docume~1\gannon~1.ph-\applic~1\AntiVirus Plus
2009-12-12 11:25:34 615 ----a-w- c:\windows\system32\Wx0i1S5B2GOKW.vbs
2009-12-11 21:33:44 615 ----a-w- c:\windows\system32\dYAPCwG.vbs
2009-12-11 20:37:53 119296 ----a-w- c:\windows\system32\ersvc32.dll
2009-12-11 20:37:36 615 ----a-w- c:\windows\system32\SeYVk.vbs
2009-12-11 20:21:59 1150 --sha-w- c:\windows\system32\618384259
2009-12-11 20:21:55 817 ----a-w- c:\windows\system32\1955306451
2009-12-11 20:21:22 0 d-sh--w- c:\windows\system32\SysWoW32
2009-12-11 20:19:20 615 ----a-w- c:\windows\system32\RaUVp.vbs
2009-12-11 20:18:20 615 ----a-w- c:\windows\system32\KO6WXXElU2VD5.vbs
2009-12-11 20:18:04 196608 ----a-w- c:\windows\system32\CddbFileTaggerRoxio32.dll
2009-12-11 20:18:03 196608 ----a-w- c:\windows\system32\CddbCleanRoxio32.dll
2009-12-11 20:17:48 615 ----a-w- c:\windows\system32\FVRB7mIUBEljrmo.vbs
2009-12-11 20:17:42 615 ----a-w- c:\windows\system32\WQY36kSmQuDCh.vbs
2009-12-11 20:16:48 203776 --sh--w- c:\windows\system32\unrar.exe
2009-12-11 20:16:48 0 d-----w- c:\windows\system32\1186593972
2009-12-11 20:16:29 741888 --sha-w- c:\windows\system32\D3.tmp
2009-12-11 20:16:26 615 ----a-w- c:\windows\system32\tPqq3.vbs
2009-12-11 20:16:26 117760 ----a-w- c:\windows\system32\ctl3dv232.dll
2009-12-11 20:02:27 0 d-----w- c:\docume~1\gannon~1.ph-\applic~1\FrostWire
2009-12-11 20:01:16 0 d-----w- c:\program files\AskBarDis
2009-12-02 14:05:28 244232 ----a-w- c:\windows\system32\Msflxgrd.ocx
2009-12-02 14:05:27 0 d-----w- c:\program files\Magic Traffic Bot
2009-11-12 18:04:30 7680 --sha-w- c:\windows\Thumbs.db

==================== Find3M ====================

2009-12-12 16:55:03 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-12-11 20:44:01 213322 ----a-w- c:\windows\system32\nvModes.dat
2009-10-29 19:47:07 90112 ----a-w- c:\windows\DUMP31be.tmp
2009-10-29 16:59:38 130461 ----a-w- c:\windows\hpoins21.dat
2009-10-22 15:10:58 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-22 15:10:58 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-22 04:39:49 12552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-10-22 04:39:48 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-21 23:06:48 5 ----a-w- c:\windows\system32\drivers\DELL_XPS_MXC062 .MRK
2009-10-21 23:06:48 5 ----a-w- c:\windows\system32\drivers\1028_DELL_XPS_MXC062 .MRK
2009-10-21 21:33:40 21361 ----a-w- c:\windows\system32\drivers\AegisP.sys
2009-10-21 21:33:40 21361 ----a-w- c:\windows\AegisP.sys
2009-10-21 21:11:30 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2009-10-11 11:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll

============= FINISH: 10:08:27.23 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


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Posted 24 December 2009 - 08:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 SpySentinel

SpySentinel

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Posted 02 January 2010 - 09:22 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact me or another staff member.

Everyone else please start a new topic.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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