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Safe to Delete From Avast Virus Chest?


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#1 Trademark

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Posted 11 December 2009 - 07:25 PM

Hello.

I have a gang of files on avast in the virus chest that i been searching to find out if they are safe to remove. It never tells me to delete anything after a problem happens to occur, just move to the chest. Lately, i've been getting a pop-up about joyapl.dll (sp) not being an image or some crap and avast hasn't found it. What can I do about the virus chest and that problem? Thanks!

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#2 boopme

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Posted 11 December 2009 - 08:42 PM

Basically if after a while the Pc is operating normally after Quarantining a file it would be safe to delete.

There is a good explanation here>> Clean, Quarantine, or Delete?

Start with the 'clean' option. If the antivirus scanner reports that it cannot clean the file, then choose 'quarantine'. Only choose 'delete' if (a) the antivirus scanner specifically recommends it*, or (:thumbsup: you're absolute certain that it's not a legitimate file, or © there's just no other option.
*It's worthwhile to check the settings in your antivirus software to see what options have been preconfigured and adjust accordingly.


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