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Windows Media Player 11 cannot play mp3s


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8 replies to this topic

#1 yoori

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Posted 11 December 2009 - 06:37 PM

Hi,
I just got through cleaning out malware from my computer and after doing one of the final cleanups I wasn't able to play my mp3s on Windows Media Player 11, which I use a lot. A popup says I'm missing an codec so I clicked on Web Help and it says Windows Media Player cannot play the file (or cannot play either the audio or video portion of the file) because the MP3 - MPEG Layer III (55) codec is not installed on your computer. The thing is I do have this codec installed already. I even uninstalled it and re-installed the codec again but I would still get the same popup saying the codec is missing. Players like itunes, quicktime and Media Player Classic can play the mp3s, it's just windows media player that can't.

Will uninstalling and re-installing Windows Media Player solve the problem?

Attached Files



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#2 hamluis

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Posted 11 December 2009 - 06:43 PM

I would just download/install the latest k-lite codec pack.

It's the only pack that I ever had to install to get WMP to act properly :thumbsup:.

Your file is probably damaged, thus will not work properly...or maybe WMP is damaged. If you install the codec pack, that removes codecs as a suspect.

Louis

#3 yoori

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Posted 11 December 2009 - 09:10 PM

I installed the standard pack while going through the installment I would get error popups. Unfortunately even installing the pack I still ended up having the same message again :thumbsup:

#4 hamluis

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Posted 11 December 2009 - 09:22 PM

How can you get error messages installing codecs?

What did the messages say?

Louis

#5 yoori

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Posted 11 December 2009 - 11:29 PM

That's exactly what I said. I use k-lite codec pack and I never did have errors or problems when I use to install it before. I had the 417 version of the codec pack before I installed the 544 version

There were 10 of the Uninstall popups
the first attached image is an example


The last of the installment took me to the site to fix the errors that I had, but I didn't want to just download anything I don't really know so I even screencap where it took me.

Attached Files

  • Attached File  01.png   11.08KB   5 downloads
  • Attached File  11.png   7.26KB   7 downloads
  • Attached File  codec.png   32.95KB   5 downloads
  • Attached File  12.png   8.27KB   6 downloads

Edited by yoori, 12 December 2009 - 03:10 AM.


#6 hamluis

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Posted 12 December 2009 - 10:38 AM

Perhaps your "cleaning" efforts removed/damaged some files in Windows, hard for me to say.

I would try a repair install of XP myself.

Did you try running the DirectX diagnostic tool?

http://www.howtogeek.com/howto/windows/how...agnostic-on-xp/

Louis

#7 yoori

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Posted 12 December 2009 - 10:42 PM

That sucks...

I ran the DDT, I didn't find any errors/problems in the DirectX and the other sections of DDT

How do you repair install XP?

#8 hamluis

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Posted 13 December 2009 - 10:15 AM

Best guide, IMO: How to Perform a Windows XP Repair Install (Stevens) - http://www.michaelstevenstech.com/XPrepairinstall.htm.

Louis

#9 skoop

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Posted 13 December 2009 - 01:15 PM

Hi,
I just got through cleaning out malware from my computer and after doing one of the final cleanups I wasn't able to play my mp3s on Windows Media Player 11, which I use a lot. A popup says I'm missing an codec so I clicked on Web Help and it says Windows Media Player cannot play the file (or cannot play either the audio or video portion of the file) because the MP3 - MPEG Layer III (55) codec is not installed on your computer. The thing is I do have this codec installed already. I even uninstalled it and re-installed the codec again but I would still get the same popup saying the codec is missing. Players like itunes, quicktime and Media Player Classic can play the mp3s, it's just windows media player that can't.

Will uninstalling and re-installing Windows Media Player solve the problem?


Just a thought: Have you gone to Windows Media player ---Tools---Options---File Types and made sure the the box for mp3 is checked. Also I have found that XP Codec Pack 2.5.0 (do a search) works great with Windows Media Player

skoop




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