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Downloads Finish Early and Incomplete


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6 replies to this topic

#1 Camprob

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Posted 11 December 2009 - 04:31 PM

Great forum here. Now I've got a problem I can't figure out or find any information about. Looking for help.

I have a brand new computer and when I download files -- like Zune software or just about anything else, the download starts and finishes well before it should -- sometimes 2% through sometimes as much as 75% through. I use Firefox and the "download completed" message appears in the lower right corner of my screen but the download is much smaller than it should be and won't work when opened.

I tried a download manager and a Firefox add on but I've still got the same problem.

Can anyone help out?

Thank you VERY much.

Rob

Edited by Camprob, 11 December 2009 - 04:32 PM.


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#2 Romeo29

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Posted 11 December 2009 - 07:53 PM

Use Orbit Downloader: http://www.orbitdownloader.com/

If download fails, post the log shown in Orbit Downloader.

#3 Camprob

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Posted 12 December 2009 - 03:00 PM

Romeo,

Thanks for your help -- I really appreciate it. I downloaded Orbit and here is the log from a failed download (I had to edit my post of the log, though, because it was too long to post -- the lines I cut were hundreds and hundreds of repeated "create link" and "close link" both with www21.megaupload.com):

2009-12-12 10:46:44 Connecting www21.megaupload.com:80
2009-12-12 10:46:44 Connected
2009-12-12 10:46:44 GET /files/7b6104c51dc9176b1a89773141b521ec/1982%2009%2023%20Draken%20Theater%20-%20Stockholm%2c%20Sweden.7z HTTP/1.0
2009-12-12 10:46:44 Host: www21.megaupload.com
2009-12-12 10:46:44 Cookie: __utma=216392970.422255660.1260639933.1260639933.1260639933.1; __utmb=216392970.4.10.1260639933; __utmc=216392970; __utmz=216392970.1260639933.1.1.utmcsr=duranduranboard.proboards.com|utmccn=(referral)|utmcmd=referral|utmcct=/index.cgi; __qca=P0-1132414156-1260639933562
2009-12-12 10:46:44 Referer: http://www.megaupload.com/?d=518PX0DK
2009-12-12 10:46:44 User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; Zune 4.0)
2009-12-12 10:46:44 Accept: */*
2009-12-12 10:46:44 Pragma: no-cache
2009-12-12 10:46:44 Cache-Control: no-cache
2009-12-12 10:46:44 Connection: close
2009-12-12 10:46:44 HTTP/1.0 503 Limit Exceeded
2009-12-12 10:46:44 Retry-After: 120
2009-12-12 10:46:44 Content-Type: text/html
2009-12-12 10:46:44 Wait for retry(5S)
2009-12-12 10:46:49 Connecting www21.megaupload.com:80
2009-12-12 10:46:49 Connected
2009-12-12 10:46:49 GET /files/7b6104c51dc9176b1a89773141b521ec/1982%2009%2023%20Draken%20Theater%20-%20Stockholm%2c%20Sweden.7z HTTP/1.0
2009-12-12 10:46:49 Host: www21.megaupload.com
2009-12-12 10:46:49 Cookie: __utma=216392970.422255660.1260639933.1260639933.1260639933.1; __utmb=216392970.4.10.1260639933; __utmc=216392970; __utmz=216392970.1260639933.1.1.utmcsr=duranduranboard.proboards.com|utmccn=(referral)|utmcmd=referral|utmcct=/index.cgi; __qca=P0-1132414156-1260639933562
2009-12-12 10:46:49 Referer: http://www.megaupload.com/?d=518PX0DK
2009-12-12 10:46:49 User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; Zune 4.0)
2009-12-12 10:46:49 Accept: */*
2009-12-12 10:46:49 Pragma: no-cache
2009-12-12 10:46:49 Cache-Control: no-cache
2009-12-12 10:46:49 Connection: close
2009-12-12 10:46:51 HTTP/1.0 200 OK
2009-12-12 10:46:51 Server: Apache/1.3.37 (Debian GNU/Linux) PHP/4.4.7
2009-12-12 10:46:51 Content-Type: application/octet-stream
2009-12-12 10:46:51 ETag: "518PX0DK"
2009-12-12 10:46:51 Content-Length: 381381131
2009-12-12 10:46:51 Content-Disposition: attachment
2009-12-12 10:46:51 Cache-Control: private
2009-12-12 10:46:51 Content-Transfer-Encoding: binary
2009-12-12 10:46:51 Accept-Ranges: bytes
2009-12-12 10:46:51 Start receiving data
2009-12-12 10:46:56 Create link www21.megaupload.com
2009-12-12 10:46:56 Create link www21.megaupload.com
2009-12-12 10:46:56 Create link www21.megaupload.com
2009-12-12 10:46:56 Create link www21.megaupload.com
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2009-12-12 10:46:56 Create link www21.megaupload.com
2009-12-12 10:46:56 Create link www21.megaupload.com
2009-12-12 10:46:57 Close link www21.megaupload.com
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2009-12-12 10:47:34 Create link www21.megaupload.com

2009-12-12 11:13:25 Create link www21.megaupload.com
2009-12-12 11:13:25 Close link www21.megaupload.com
2009-12-12 11:13:25 Create link www21.megaupload.com
2009-12-12 11:13:25 Close link www21.megaupload.com
2009-12-12 11:13:25 Create link www21.megaupload.com
2009-12-12 11:13:25 Error occurred!
2009-12-12 11:13:25 You have already reached the retry limit.

#4 Romeo29

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Posted 12 December 2009 - 09:24 PM

You can download from Megaupload.com using a download manager only if you have a paid premium account of megaupload. Megaupload is closing your link because you are downloading through a download manager but dont have a premium account.

Such file sharing sites like megaupload, rapidshare etc don't guarantee complete or full downloads if you dont have a premium account. Sometimes when traffic is heavy and your connection is slow (you are downloading file slowly) they may close down your link.

Problems becomes severe if you have slow dynamic ip connection. A slow connection starts downloading and takes hours. In the meantime, your ip address changes because you have dynamic ip connection. Detecting wrong IP, these sites immediately close download link leaving you in the middle.

You can contact your ISP if your IP is changing too fast.
You can use plain browser (without any addons for downloads) to download the file.

Please note that I am is not promoting any such site or telling you to registering for a premium paid account of any kind.

#5 Camprob

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Posted 13 December 2009 - 01:13 PM

Romeo,

Thanks for the response. There's got to be something else going on here because 90% of all of my downloads fail regardless of whether the download is from Megaupload, Apple.com, Cnet, or Microsoft.com. I used that Megaupload as an example because it was a huge file and it was more likely to fail because it would take longer.

I wonder if part of the problem may be that my new computer has is Wifi N and my router is Wifi G? Or maybe it's a setting. I am also resetting my modem and router several times a day to restart the connection. Maybe I should have a tech come out to my house.

Thanks for your time,

Rob

#6 groovicus

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Posted 13 December 2009 - 01:42 PM

Wifi N and my router is Wifi G


That doesn't matter. Those just indicate things like maximum throughput, range, etc.

I am also resetting my modem and router several times a day to restart the connection.

I would call your ISP and have them first run a line check to make sure that you your signal strength to your house is strong enough. Then have them send a tech to physically check the connections. I was just recently having problems with my connection; one of the problems turned out to be a problem with their equipment, and the other problem was that some of the connections were corroded. Our tech was actually cool enough to come into our house and check our connections also.

The problem that you are describing can be attributed to a weak signal.

#7 Camprob

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Posted 14 December 2009 - 11:58 AM

Groovicus,

Good ideas. I will give them a call.

Thanks,

Rob




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