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Can someone analyze my Hijack This log?


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4 replies to this topic

#1 savesheep

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Posted 11 December 2009 - 04:07 PM

I've been doing scans on other computers today and I typically use NetworkTech's Log Analyzer. I decided to scan my comp, even though I don't have any issues right now, and Network Tech through up all sorts of red flags. Can someone tell me if I have any major issues? Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:02:51 PM, on 12/11/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Live\Sync\WindowsLiveSync.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe
C:\Program Files (x86)\Pantone\huey\hueyTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Intuit\QuickBooks 2009\qbw32.exe
C:\PROGRA~2\Intuit\QUICKB~1\QBDBMgr.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\Program Files (x86)\Winamp\winamp.exe
C:\Users\Shea\AppData\Roaming\Mozilla\Firefox\Profiles\parc2wfi.default\extensions\LogMeInClient@logmein.com\plugins\LMIGuardian.exe
C:\Users\Shea\AppData\Local\Temp\mozOpenDownload\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [PSUNMain] "C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe" /Traybar
O4 - HKLM\..\Run: [Application Layer Gateway] C:\Program Files (x86)\Common Files\alg.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKCU\..\Run: [Windows Live Sync] "C:\Program Files (x86)\Windows Live\Sync\WindowsLiveSync.exe" /background
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files (x86)\AIM\aim.exe
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O13 - Gopher Prefix:
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files (x86)\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NanoServiceMain - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - C:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)

--
End of file - 8984 bytes

Edited by savesheep, 11 December 2009 - 04:08 PM.


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#2 pwgib

pwgib

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Posted 23 December 2009 - 09:58 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 savesheep

savesheep
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Posted 23 December 2009 - 12:15 PM

Hello! Thanks for the reply. I have not gotten anything fixed yet, but here is my DDS log: (Also, in my previous post I mentioned that I am not having any serious issues, just got tons of red flags in HJT and want to make sure I'm still okay!)


DDS (Ver_09-12-01.01) - NTFSX64
Run by Shea at 11:10:48.14 on Wed 12/23/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.8191.6049 [GMT -6:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardian.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files (x86)\Common Files\alg.exe
C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Zune\ZuneNss.exe
C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Shea\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Users\Shea\AppData\Local\Temp\mozOpenDownload\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

mLocal Page = c:\windows\syswow64\blank.htm
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~2\micros~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [Windows Live Sync] "c:\program files (x86)\windows live\sync\WindowsLiveSync.exe" /background
uRun: [AdobeBridge]
uRun: [Google Update] "c:\users\shea\appdata\local\google\update\GoogleUpdate.exe" /c
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [<NO NAME>]
mRun: [PSUNMain] "c:\program files (x86)\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
mRun: [Application Layer Gateway] c:\program files (x86)\common files\alg.exe
mRun: [UnlockerAssistant] "c:\program files (x86)\unlocker\UnlockerAssistant.exe"
mRun: [Intuit SyncManager] c:\program files (x86)\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files (x86)\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Convert to Adobe PDF - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files (x86)\aim\aim.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF25C291-E91C-11D3-873F-0000B4A2973D} - hxxp://service.ringcentral.com/ActiveX/RingCentral_Message_Player.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files (x86)\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~2\micros~1\office14\GROOVEEX.DLL
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
mRun-x64: [LogMeIn GUI] "c:\program files (x86)\logmein\x64\LogMeInSystray.exe"
IE-X64: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA}
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\progra~1\micros~2\office14\GROOVEEX.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\shea\appdata\roaming\mozilla\firefox\profiles\parc2wfi.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - component: c:\users\shea\appdata\roaming\mozilla\firefox\profiles\parc2wfi.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - plugin: c:\progra~2\micros~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~2\micros~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files (x86)\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files (x86)\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files (x86)\tabletplugins\npwacom.dll
FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\shea\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\users\shea\appdata\roaming\mozilla\firefox\profiles\parc2wfi.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\users\shea\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2009-10-13 135688]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\logmein\x64\rainfo.sys [2008-8-11 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-9-19 72216]
R2 NanoServiceMain;NanoServiceMain;c:\program files (x86)\panda security\panda cloud antivirus\PSANHost.exe [2009-10-30 136448]
R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2009-10-30 164872]
R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2009-10-13 113160]
R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2009-10-13 116232]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\nvidia corporation\3d vision\nvSCPAPISvr.exe [2009-8-17 239648]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4924336]
S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2009-10-11 133104]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\common files\macrovision shared\flexnet publisher\FNPLicensingService64.exe [2009-9-19 1038088]
S3 HTCAND64;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-10-11 31744]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2009-10-29 50612600]
S3 ose64;Office 64 Source Engine;c:\program files\common files\microsoft shared\source engine\OSE.EXE [2009-9-26 174424]

=============== Created Last 30 ================

2009-12-20 19:46:17 0 d-----w- c:\users\shea\appdata\roaming\Mp3tag
2009-12-20 19:46:14 0 d-----w- c:\program files (x86)\Mp3tag
2009-12-15 18:57:38 0 d-----w- c:\users\shea\appdata\roaming\DeviceDoctorSoftware
2009-12-10 21:51:22 0 d-----w- c:\program files\common files\Intuit
2009-12-10 21:36:29 0 d-----w- c:\program files (x86)\common files\supportsoft
2009-12-10 21:36:20 3518464 ----a-w- c:\windows\syswow64\cdintf300.dll
2009-12-10 21:36:20 1843200 ----a-w- c:\windows\syswow64\acXMLParser.dll
2009-12-10 21:34:48 0 d-----w- c:\programdata\Intuit
2009-12-10 21:34:48 0 d-----w- c:\program files (x86)\Intuit
2009-12-10 21:34:48 0 d-----w- c:\program files (x86)\common files\Intuit
2009-12-10 21:33:48 90 ----a-w- c:\windows\QBChanUtil_Trigger.ini
2009-12-10 21:33:48 0 d-----w- c:\programdata\SQL Anywhere 10
2009-12-10 21:33:48 0 d-----w- c:\programdata\COMMON FILES
2009-12-10 21:33:41 0 d-----w- c:\program files (x86)\MSXML 4.0
2009-12-09 18:25:31 0 d-----w- c:\windows\pss
2009-12-09 03:30:57 0 d-----w- c:\program files (x86)\UltraISO
2009-12-09 03:30:57 0 d-----w- c:\program files (x86)\common files\EZB Systems
2009-12-08 23:51:41 0 d-----w- c:\users\shea\appdata\roaming\Pantone
2009-12-08 23:49:25 0 d-----w- c:\program files (x86)\Pantone
2009-12-05 06:49:10 0 d-----w- c:\program files (x86)\Unlocker
2009-12-05 06:34:50 0 d-----w- c:\program files\Active Data Recovery Software
2009-12-05 06:32:54 0 d-----w- c:\windows\Active@ File Recovery 7
2009-12-05 06:31:50 696320 ----a-w- c:\windows\syswow64\libeay32.dll
2009-12-05 06:31:50 155648 ----a-w- c:\windows\syswow64\ssleay32.dll
2009-12-05 06:31:39 73792 ----a-w- c:\windows\syswow64\mfc45.dll
2009-12-05 06:31:34 0 d-----w- c:\users\shea\appdata\roaming\iolo
2009-12-05 06:31:34 0 d-----w- c:\programdata\iolo
2009-12-05 06:27:29 0 d-----w- c:\users\shea\appdata\roaming\Flash Undelete Software
2009-12-04 02:06:30 4398360 ----a-w- c:\windows\system32\d3dx9_32.dll
2009-12-04 02:06:30 3426072 ----a-w- c:\windows\syswow64\d3dx9_32.dll
2009-12-04 02:06:15 0 d-----w- c:\program files (x86)\Microsoft SQL Server Compact Edition
2009-12-04 00:23:25 0 d-----w- c:\program files (x86)\CCleaner
2009-12-04 00:19:19 0 d-----w- c:\program files (x86)\Trend Micro
2009-12-04 00:16:47 0 d-----w- c:\users\shea\appdata\roaming\Malwarebytes
2009-12-04 00:16:39 22104 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-04 00:16:39 0 d-----w- c:\programdata\Malwarebytes
2009-12-04 00:16:39 0 d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2009-12-04 00:15:57 0 d-----w- c:\users\shea\appdata\roaming\Panda Security
2009-12-04 00:12:16 0 d-----w- c:\program files (x86)\DAEMON Tools Lite
2009-12-03 21:42:10 0 d-----w- c:\program files\Microsoft Synchronization Services
2009-12-03 21:42:10 0 d-----w- c:\program files\common files\DESIGNER
2009-12-03 21:42:03 0 d-----w- c:\windows\PCHEALTH
2009-12-03 21:42:03 0 d-----w- c:\program files\Microsoft Sync Framework
2009-12-03 21:42:03 0 d-----w- c:\program files\Microsoft SQL Server Compact Edition
2009-12-03 21:39:45 0 d-----w- c:\program files\Microsoft Analysis Services
2009-12-03 21:39:45 0 d-----w- c:\program files (x86)\Microsoft Analysis Services
2009-12-03 21:39:19 0 d-----w- c:\program files\Microsoft Office
2009-12-01 20:37:47 149280 ----a-w- c:\windows\syswow64\javaws.exe
2009-12-01 20:37:47 145184 ----a-w- c:\windows\syswow64\javaw.exe
2009-12-01 20:37:47 145184 ----a-w- c:\windows\syswow64\java.exe
2009-11-26 22:24:50 423168 ----a-w- c:\windows\syswow64\RCMedia.dll
2009-11-24 21:00:29 276 ----a-w- c:\windows\system32\PSUNCpl.dat
2009-11-24 21:00:21 0 d-----w- c:\program files (x86)\Panda Security
2009-11-24 20:33:01 0 d-----w- c:\users\shea\appdata\roaming\???g?g????

==================== Find3M ====================

2009-12-22 23:21:31 936094 ----a-w- c:\windows\fonts\AdobeFnt11.lst
2009-12-04 00:12:32 834544 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-10-30 22:14:59 164872 ----a-w- c:\windows\system32\drivers\PSINAflt.sys
2009-10-18 21:39:33 33889 ----a-w- c:\program files (x86)\common files\alg.exe
2009-10-11 10:17:27 411368 ----a-w- c:\windows\syswow64\deploytk.dll
2009-10-02 03:25:38 3452 --sha-w- c:\programdata\KGyGaAvL.sys
2009-10-02 03:25:30 8 --sha-r- c:\programdata\4171BA30A0.sys
2009-10-01 15:29:14 238960 ----a-w- c:\windows\system32\MpSigStub.exe
2009-10-01 14:19:42 87384 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2009-10-01 14:19:29 29496 ----a-w- c:\windows\system32\LMIport.dll
2009-10-01 14:19:15 80696 ----a-w- c:\windows\system32\LMIinit.dll
2009-09-26 09:33:02 1600856 ----a-w- c:\windows\system32\FM20.DLL
2009-09-26 09:33:00 31600 ----a-w- c:\windows\system32\FM20ENU.DLL
2009-09-26 09:32:10 1205080 ----a-w- c:\windows\syswow64\FM20.DLL
2009-09-26 09:32:08 31600 ----a-w- c:\windows\syswow64\FM20ENU.DLL
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-09-19 15:30:21 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 11:10:57.35 ===============

#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 23 December 2009 - 01:48 PM

Hello, savesheep
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.


Let's have a look for some hidden objects.



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:02:06 AM

Posted 28 December 2009 - 07:39 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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