Posted 11 December 2009 - 01:58 PM
Not sure if i can explain this right but we are experiencing this on more than one computer. These computers run windows xp pro sp2 and office 2k3. they both have dual monitors and probably have the same pci dual monitor cards.
What is happening is that they will have a window open (document, excel, email, etc.) and when they click on the taskbar on another item, the current window does not go away and stays on top (not selected though, grayed out/not focused). You have to minimize the current document to see the new one. if i make the current window smaller and click on the other document in the task bar i can see it pop up and get focus behind my current document. so its like the document is set to always be on top. Now it does not do this all the time but very often. sometimes everything works fine, other times it does this. doesnt matter what the window is, word, excel, outlook, windows explorer, IE, etc. just seems to be random when it does it but easily duplicated.
now i would just contribute this to a fluke with this machine but more than one user have the same issue.