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Windows XP Pro won't let me login at Welcome Screen


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#1 Nabes14

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Posted 11 December 2009 - 01:01 PM

I was infected with a virus last night which turned my background green saying my computer was infected. I did a total system scan with Norton and when I rebooted my machine, it would boot to the welcome screen "never did this before" and when I tried to login, it would say "loading personal settings" then show my desktop for a brief second, then log me out again to the welcome screen. I tried to start in safe mode, but I got a blue screen saying there was a virus. How can I get into the computer to fix the problem? The never ending welcome screen loop is not letting me proceed. Thanks

Edited by Nabes14, 11 December 2009 - 01:06 PM.


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#2 ReviverSoft

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Posted 11 December 2009 - 01:48 PM

Here's what you should try:

1. Download the Kaspersky Live CD
Kaspersky Live CD 2008

It's an ISO file that you can need to open using a CD Burning software and burn onto a CD.

2. Now, as soon as you turn on your PC, enter the BIOS setup and change the BOOT SEQUENCE to and make your CD drive the primary boot device (This makes sure the system reads from your drive before switching to your hard disk).

3. Now insert the live CD into the drive and restart your PC.

4. It should now run the Kaspersky anti-virus application off the disc. Simply use it to scan for viruses and delete them.

Once the cleaning process is over, head back to the BIOS setup and change the BOOT SEQUENCE to make the hard disk primary.

Restart your PC and you should be able to login to Windows !

Edited by ReviverSoft, 11 December 2009 - 01:49 PM.

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#3 Nabes14

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Posted 11 December 2009 - 01:56 PM

If I reload windows, will that help?

#4 ReviverSoft

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Posted 11 December 2009 - 04:53 PM

If I reload windows, will that help?


It sure will !
Although using a LiveCD to fix the problem, can save you the trouble of reinstalling your OS.
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#5 hamluis

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Posted 11 December 2009 - 05:28 PM

Just a note...a repair install of XP isn't necessarily of any benefit to users who have malware situations or have the system impaired by malware...while a clean install wipes the board clean.

When many users say that they intend to reinstall...often, they don't mean a clean install because they are concerned with saving their O/S and data files because they haven't backed up and they have access to recovery partitions/disks which have limited recoverability features.

Louis

#6 ReviverSoft

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Posted 11 December 2009 - 06:35 PM

Just a note...a repair install of XP isn't necessarily of any benefit to users who have malware situations or have the system impaired by malware...while a clean install wipes the board clean.

When many users say that they intend to reinstall...often, they don't mean a clean install because they are concerned with saving their O/S and data files because they haven't backed up and they have access to recovery partitions/disks which have limited recoverability features.

Louis


Oh ok.
Thanks for pointing that out.

BTW, I did mean a clean install. :thumbsup:

Edited by ReviverSoft, 11 December 2009 - 07:08 PM.

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#7 hamluis

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Posted 11 December 2009 - 06:40 PM

LOL, I knew that YOU meant a clean install...I'm not sure that the OP had such in mind.

Louis




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