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Privacy center major help


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6 replies to this topic

#1 AK-one

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Posted 10 December 2009 - 04:22 PM

Here is where we are.
I have the "PC" virus and Windows starts normally but my desktop will not open.
Leaving me with a blue windows background and "PC" poped up trying to "help" me.
Now I have gone on line and learned thats I can manually get rid of the virus using the task manager

WHAT I HAVE DONE
* ended the process "PC.exe"
- the PC was gone desktop back on
*used malwarebytes
- got rid of PC'S agent.exe/pc.exe/uninstall.exe/
* restarted my comp and the blue windows background and PC back up.


NOTE- I could never and still cant find any PC files in the program files

Help me please I have hit a brick wall.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 10 December 2009 - 04:29 PM

Take a look here: Tutorial on how to remove Privacy Center

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#3 AK-one

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Posted 10 December 2009 - 06:06 PM

Take a look here: Tutorial on how to remove Privacy Center

Done all that already.
=(

#4 azfreetech

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Posted 11 December 2009 - 04:17 AM

So what happened when you ran MBAM? I would say update it, run it again and remove what it finds but please post the log here.

In addition to MBAM I usually run ATF Cleaner ATF Cleaner (for Windows XP and 2000 only!). Check the box for select all and then click the button Empty Selected. This will help clear out temp files, cookies and other junk that clutters up Windows.

Next install, update and run SUPERAntiSpyware. Get rid of what it finds. Finally update and run your antivirus program and get rid of anything that it finds. Please post this lg in your next response as well.
DJ Digital Gem

I gave up on computers and now I just DJ!

#5 AK-one

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Posted 12 December 2009 - 11:34 AM

The logs shows nothing.
Malwarebytes' Anti-Malware 1.35
Database version: 1910
Windows 5.1.2600 Service Pack 2

12/10/2009 11:35:40 PM
mbam-log-2009-12-10 (23-35-39).txt

Scan type: Full Scan (C:\|)
Objects scanned: 117518
Time elapsed: 1 hour(s), 50 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I am telling you very file thats I read that need to be gone IS GONE! :thumbsup:
yet i still cannot use my desktop and PC is still on it.

#6 azfreetech

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Posted 12 December 2009 - 12:02 PM

I see the MBAM log. Did you run SAS as well?
DJ Digital Gem

I gave up on computers and now I just DJ!

#7 Computer Pro

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Posted 12 December 2009 - 07:49 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. Then bullet the immediate notification bubble. Finally, press submit.



Please update your Malwarebytes version as it is very EXTREMELY outdated.

You can download the new version from here:

Malwarebytes
Computer Pro




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