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dell dimension 3000 boot up problems


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6 replies to this topic

#1 sharpie

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Posted 10 December 2009 - 11:08 AM

hi-
it has never done this before,but the other day when i turned on my computer it worked fine then a man from the internet company came and tried to install a wireless internet connection and when he tried to restart the computer it woud turn on and you would see the windows xp loading screen then it would go tthe boot up screen, stay there for a while and then it would restatrt and do it all over again. it was doing this until i turned it off. after a couple of restarts it works fine now. i wasnt able to install any internet service that day and i am going to have to call them again, but i would like to know what happened first so it doesn't happen again. He tried to install a linksys wireless g usb network adapter.
thank you for your time.

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#2 skuffer

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Posted 10 December 2009 - 10:11 PM

Woner why nobosy has reoplied.

#3 techextreme

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Posted 10 December 2009 - 10:54 PM

It is very possible that the chipset drivers in your machine need to be updated.

Go here and download and install the chipset software. This may help with your USB woes on your computer.

If, when installing another USB adapter your computer once again has a problem booting up, I would suggest installing an internal wireless network card and forget the usb adapter.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#4 sharpie

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Posted 10 December 2009 - 11:49 PM

thank you for the reply, but what chip set do you think ill need? also, i have never had this problem while using othere usb devices (ipod, cell phone, etc) also, what would be the best way to gt them on the desktop since i can't get online?

Edited by sharpie, 10 December 2009 - 11:59 PM.


#5 techextreme

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Posted 11 December 2009 - 08:36 AM

Your Dell 3000 already has the Intel 865 Chipset installed on the motherboard. It is not replaceable unless you replace the motherboard.

As far as getting them on your computer, I would download them to a flash drive or burn them to cd and take them to the 3000 machine.
Techextreme

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#6 sharpie

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Posted 13 December 2009 - 09:01 PM

but there is a list of ones that you can download and i just needed to know which one was the right one.

#7 techextreme

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Posted 13 December 2009 - 11:14 PM

You are looking to download this file: infinst911_autol.exe

That is the Intel Chipset Driver package for your chipset and many others.
Techextreme

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