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Printer keeps aligning


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6 replies to this topic

#1 STAC77

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Posted 10 December 2009 - 10:02 AM

Hi: Using w xp sp3 Printer HP C 3100 series all-in one.
After replacing the black ink cartridge Now,whenever.I shut down the computer and the printer
and then start up,---a test page will print.
Once the printer is on, and after the test page is printed ,the printer workes fine.
To save ink,I keep the printer on at all times but that is not a solution.
Thanks

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#2 garmanma

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Posted 10 December 2009 - 03:36 PM

Is this a HP factory cartridge not a substitute or refillable?
Try taking it out, clean the contacts and re-seat it again
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#3 ReviverSoft

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Posted 10 December 2009 - 06:18 PM

Try running the following application:

Diagnostic Utility

Do you see any errors/issues?

Now, do this:

1. Turn off the printer and wait 10 seconds. Turn it on again
2. Let the printer print the test page.
3. After the test page is printed, disconnect the USB cable connecting the printer to your computer. DO NOT turn off the printer while disconnecting the USB cable.
4. Place the test page on the scanner glass and press the SCAN button on the printer. The ON light will flash as the page is being scanned.
5. Remove the test page when the ON light is steady.
6. Finally, turn off the printer and wait another 10 seconds. Then turn it on again. No more printing test pages! Yay!


Hope this helps.
ReviverSoft - Happy to help!

#4 STAC77

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Posted 10 December 2009 - 09:16 PM

Garmanna-- HP factory csrtridge. cleaned cartridge- no change

Reviveasoft - no errors but after all the steps--- no change- still get test page.
Thanks

#5 Koetsu

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Posted 11 December 2009 - 12:25 AM

This was happening to me too. I just followed the instructions, though I'm not sure if your case is any different.

#6 ReviverSoft

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Posted 11 December 2009 - 02:35 AM

Garmanna-- HP factory csrtridge. cleaned cartridge- no change

Reviveasoft - no errors but after all the steps--- no change- still get test page.
Thanks


Strange, It's supposed to work.

Please check with the below link:
Alignment Page
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#7 Doopy

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Posted 12 December 2009 - 11:20 AM

<snip>
Now, do this:

1. Turn off the printer and wait 10 seconds. Turn it on again
2. Let the printer print the test page.
3. After the test page is printed, disconnect the USB cable connecting the printer to your computer. DO NOT turn off the printer while disconnecting the USB cable.
4. Place the test page on the scanner glass and press the SCAN button on the printer. The ON light will flash as the page is being scanned.
5. Remove the test page when the ON light is steady.
6. Finally, turn off the printer and wait another 10 seconds. Then turn it on again. No more printing test pages! Yay!


Hope this helps.

Worked great for me. Thanks




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