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Address bar hijacked


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9 replies to this topic

#1 alternativeflip

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Posted 10 December 2009 - 04:22 AM

Recently, I've noticed whenever I mistype a URL in firefox or click on some google search results, I am redirected to sephalo.com instead of google. I've run full scans in safemode with Spybot S&D, MBAM, Ad-Aware, and SuperAntiSpyware which couldn't correct the problem. I also ran CCleaner as well. My operating System is Windows XP Pro SP3.

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#2 boopme

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Posted 10 December 2009 - 11:29 AM

Hello and welcome . Were things removed by MBAM and SuperAntiSpyware?

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 alternativeflip

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Posted 10 December 2009 - 06:07 PM

MBAM found threats, but I accidentally deleted them from quarantine about a week ago. I ran RootRepeal and GooredFix with the results shown below.

ROOTREPEAL AD, 2007-2009
==================================================
Scan Start Time: 2009/12/10 16:49
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xBA4F2000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7CE2000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB6D80000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Raf\Local Settings\Apps\2.0\EA06RO3Y.2BP\BGJCG0CT.J5X\manifests\clickonce_bootstrap.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Raf\Local Settings\Apps\2.0\EA06RO3Y.2BP\BGJCG0CT.J5X\manifests\clickonce_bootstrap.exe.manifest
Status: Locked to the Windows API!

SSDT
-------------------
#: 019 Function Name: NtAssignProcessToJobObject
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba661d36

#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba5126b8

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba662442

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba512574

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba66258e

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba665cc6

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba512a52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba51214c

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba6624f2

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba51264e

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba51208c

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba5120f0

#: 137 Function Name: NtProtectVirtualMemory
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba66219e

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba51276e

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba665d36

#: 193 Function Name: NtReplaceKey
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba665d68

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba51272e

#: 213 Function Name: NtSetContextThread
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba661ce4

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba6625ee

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xba5128ae

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba661c88

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xba70e0b0

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba661c2c

Shadow SSDT
-------------------
#: 013 Function Name: NtGdiBitBlt
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba667560

#: 292 Function Name: NtGdiStretchBlt
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba6675ae

#: 378 Function Name: NtUserFindWindowEx
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba662916

#: 477 Function Name: NtUserPrintWindow
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba667608

#: 483 Function Name: NtUserQueryWindow
Status: Hooked by "C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys" at address 0xba66288a

==EOF==


GooredFix:

GooredFix by jpshortstuff (06.12.09.1)
Log created at 17:02 on 10/12/2009 (Raf)
Firefox version 3.5.5 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [10:49 07/12/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [22:06 04/12/2009]

C:\Documents and Settings\Raf\Application Data\Mozilla\Firefox\Profiles\k069w8nj.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [10:52 07/12/2009]
{73a6fe31-595d-460b-a920-fcc0f8843232} [10:52 07/12/2009]
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [08:39 10/12/2009]
{c1970c0d-dbe6-4d91-804f-c9c0de643a57} [09:18 09/12/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [08:15 14/09/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [22:06 04/12/2009]

-=E.O.F=-

Edited by alternativeflip, 10 December 2009 - 06:10 PM.


#4 boopme

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Posted 10 December 2009 - 08:05 PM

Hello any improvement.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please run Part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 alternativeflip

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Posted 10 December 2009 - 10:25 PM

Here are my results from MBAM and SmitfraudFix. MBAM didn't find anything.

Malwarebytes' Anti-Malware 1.42
Database version: 3344
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

12/10/2009 9:14:32 PM
mbam-log-2009-12-10 (21-14-32).txt

Scan type: Quick Scan
Objects scanned: 102589
Time elapsed: 8 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





SmitfraudFix

SmitFraudFix v2.424

Scan done at 21:19:35.96, Thu 12/10/2009
Run from C:\Documents and Settings\Raf\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerBlock\peerblock.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cmd.exe

hosts

hosts file corrupted !

127.0.0.1 m.dell.com
127.0.0.1 microsoft.com.org
127.0.0.1 www.www.microsoft.com.org
127.0.0.1 ads.techguy.org

C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\Documents and Settings\Raf


C:\DOCUME~1\Raf\LOCALS~1\Temp


C:\Documents and Settings\Raf\Application Data


Start Menu


C:\DOCUME~1\Raf\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.254

Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.254

Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.254

HKLM\SYSTEM\CCS\Services\Tcpip\..\{2A2EA957-CCE7-415D-A105-2D1130834F8F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\..\{93914B8A-46C3-48A4-AD10-5CB16690D2BE}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\..\{F9B3AEA6-7A02-40B1-8E30-DE0B9A44402F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{2A2EA957-CCE7-415D-A105-2D1130834F8F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{93914B8A-46C3-48A4-AD10-5CB16690D2BE}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{F9B3AEA6-7A02-40B1-8E30-DE0B9A44402F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\..\{2A2EA957-CCE7-415D-A105-2D1130834F8F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\..\{93914B8A-46C3-48A4-AD10-5CB16690D2BE}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\..\{F9B3AEA6-7A02-40B1-8E30-DE0B9A44402F}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254


Scanning for wininet.dll infection


End

#6 boopme

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Posted 10 December 2009 - 10:34 PM

OK let's run Drweb-cureit ,then we'll seeif we need to fix the hosts file.. Tell me if things have improved after this.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 alternativeflip

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Posted 11 December 2009 - 08:53 AM

Here's the results from Dr. WebCureIt. I didn't notice any improvements.

SmitfraudFix.exe\SmitfraudFix\Process.exe;C:\Documents and Settings\Raf\Desktop\SmitfraudFix.exe;Tool.Prockill;;
SmitfraudFix.exe\SmitfraudFix\restart.exe;C:\Documents and Settings\Raf\Desktop\SmitfraudFix.exe;Tool.ShutDown.14;;
SmitfraudFix.exe;C:\Documents and Settings\Raf\Desktop;Archive contains infected objects;;
Process.exe;C:\Documents and Settings\Raf\Desktop\SmitfraudFix;Tool.Prockill;;
restart.exe;C:\Documents and Settings\Raf\Desktop\SmitfraudFix;Tool.ShutDown.14;;
WIS850C4C1257E243E4B66BB08B120C55F3_2_2_0.MSI/stream000\FireBurner.exe1;C:\Program Files\Common Files\Wise Installation Wizard\WIS850C4C1257E243E4B66BB08B120C55F3_2_2_0.MSI/stream000;Trojan.AdSubscribe.10;;
stream000;C:\Program Files\Common Files\Wise Installation Wizard;Archive contains infected objects;;
WIS850C4C1257E243E4B66BB08B120C55F3_2_2_0.MSI;C:\Program Files\Common Files\Wise Installation Wizard;Archive contains infected objects;Moved.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;;

#8 boopme

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Posted 11 December 2009 - 04:08 PM

Hello,looks like the rootkit will need specialzed tools for removal.
You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 alternativeflip

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Posted 11 December 2009 - 06:29 PM

Just finished posting the logs in the other topic. Thanks for all the help thus far.

#10 Orange Blossom

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Posted 11 December 2009 - 06:59 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/278130/rootkit-affecting-firefox-by-redirecting-to-sephalocom/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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