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Java script error on Amazon


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#1 sray562004

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Posted 09 December 2009 - 08:01 PM

I have a laptop running Windows XP. Every time I go to Amazon.com and try to access something beyond the first page I get an error message, "java script:void(false)"; such as trying to track packages, view account details or go to a wish list.

I have updated to the current Java version, cleared my temp browsing files, disabled the script error notification, made sure the scripting was enabled.

I don't have this problem on another laptop running Vista.

What else can I do?

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#2 ReviverSoft

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Posted 09 December 2009 - 08:12 PM

Which browser are you using?
Could you please re-install (or install the latest version) of the same and update to the current java version again.

Edited by ReviverSoft, 09 December 2009 - 08:12 PM.

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#3 sray562004

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Posted 10 December 2009 - 08:00 AM

I am using IE 8. Will do as you suggest and respond with results.

#4 sray562004

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Posted 10 December 2009 - 02:36 PM

Didn't work. I still get the same results. I downloaded IE8 and Java. Uninstalled old IE8 and Java, installed new and deleted all temp files internet files cookiers. I get same error message. I emailed Amazon to see if they have any recommendations but I'm not going to hold out much hope for them. Other people appear to have same problem based on internet search.

#5 ReviverSoft

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Posted 10 December 2009 - 03:48 PM

See if this makes a difference:

Open IE 8 > Tools > Internet Options > Advanced > Click on the RESET button.
This will reset IE to the default settings.

Or you can always another browser for Amazon.
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