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HTC Ozone and 8GB MicroSD Card


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#1 Merope

Merope

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Posted 09 December 2009 - 07:40 PM

Hi,

I'm having a problem with my memory card. I purchased it brand new, placed 1GB of music on it from my computer using an adapter, and put it into my HTC Ozone. The phone asked if I'd like to format the card so that it may be readable on the phone while also warning that everything I'd just copied to it would be deleted. I, of course, selected "yes," figuring I could always just copy the music to the phone again.

The phone formatted the card successfully, or so it said. But the phone does not pick up the SD card. When I go to "Library" or "Update Library" in WMP on the phone, the only source listed is "My Device" instead of that AND "My Storage" (or something like that).
The computer doesn't recognize the card anymore, though the Verizon customer service reps said the computer not recognizing the card is understandable (since it had been formatted for the cell phone).

After I spent hours on the phone with these reps, they recommended that I come into one of their locations. But I'd need to bring my computer to be sure music can be moved from my computer to my cell phone! Because I wouldn't want to leave without knowing for sure that everything is okay.

So I'm hoping to get any advice from you guys before I go to any of their locations.

Thanks in advance!

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#2 ReviverSoft

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Posted 21 December 2009 - 07:56 PM

It is always advisable to format the memory card through the device, be it a camera or a phone.

I suggest you format the card through the phone, hook it up to your PC using a data cable and transfer the songs from your PC to your phone.
Next, make sure you can directly access/view these files using the File manager.

If all is well, windows media or any other 3rd party software should be able to locate your music.

I personally use a data cable or a bluetooth dongle to transfer content to/from my phone.

Edited by ReviverSoft, 21 December 2009 - 07:56 PM.

ReviverSoft - Happy to help!




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