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Administrator Login Locks system up [Moved]


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3 replies to this topic

#1 elcentro3m

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Posted 09 December 2009 - 04:24 PM

Started having this problem on Networked SBS 2003 Server
Windows XP systems.

First thing that happened was I was getting prompted by the
"Windows Genuine Advantage Notifications" to validate Windows,
but, only when logging in in Administrator capacity (two Administrator
logins on the PC - Neither works - same effect). When logging in as
a regular user, pc works just fine.

First I couldn't get past the Notification, the install would lock up.

So, I deleted all references to WGA and then the keyboard would lock
up when logging in with an Administrator login after having logged in.
I'd push the Caps Lock key to see at what point the system would lock
up. It would configure the system (Internet Explorer, Windows Media
Player, etc) then I'd get an hourglass and the next keystroke, I'd get
a beep, then a lockup.

Rebooting the system and going into either safe mode or safe mode with
networking bypassed this problem, but, I need to be able to login normally
as Administrator to be able to setup a TCP/IP printer on these PCs. Logging
in as a regular user works fine.

All this tells me that there's something screwy going on with the Administrator
logins. We're running Symantec AV Corporate Edition on the PCs - haven't
checked the logs yet. Tried running Malware - nothing. Installed and tried
running MS Security Tools - nothing.

Help!

Thanx

BC AdBot (Login to Remove)

 


#2 Orange Blossom

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Posted 09 December 2009 - 10:52 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#3 elcentro3m

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Posted 11 December 2009 - 11:00 AM

Don't post a log...

Great, don't know if I'm infected.

Been moved because I didn't post a log
and now I'm being requested NOT to post a log.

Where to from here?

Update:

Posted logs based on this post:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Edited by elcentro3m, 11 December 2009 - 11:56 AM.


#4 Orange Blossom

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Posted 11 December 2009 - 07:53 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/278035/administrator-login-locks-system-up-with-logs/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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