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Windows Defender Virus


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3 replies to this topic

#1 missnine

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Posted 09 December 2009 - 03:05 AM

Hey so like a million other people my computer has had a nasty run in with the Windows Defender Virus.
I've tried everything, absolutely no virus/malware protection or removal will work.
Hijackthis now says I don't have administrative permission.
I've tried to remove it manually but I can no longer access my task manager or the necessary directories.


I'm currently running XP, and still have internet access, but have the computer unlinked from my network just in case.

I've only recently switched back to PC so any help would be greatly appreciated.

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#2 garmanma

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Posted 09 December 2009 - 11:18 AM

Welcome to BC

I can no longer access my task manager

Not even with Ctrl + Alt + Delete or Ctrl + Shift then Esc?

Can you get into safe mode w/networking

Try running rkill and then HJT
It may need to run multiple times


Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 missnine

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Posted 09 December 2009 - 07:49 PM

I've run the rkill multiple times and it still says I don't have the permissions to access Hijackthis.
I've even reinstalled it on my computer and no luck.
The tool itself is running though.
=(

update: i can launch the hijackthis and get this error

"for some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, Hijack this may NOT be able to fix this
if that happens, you need to edit the file yourself. to do this click start run and type notepad C:\WINDOWS\System32\drivers\etc\hosts
and press enter. find the line Hijackthis reports and delete them. save the file as host with quotes and reboot."
for vista simple exit right click on icon and choose run as administrator.

it then runs and closes without saving a log

Edited by missnine, 09 December 2009 - 08:02 PM.


#4 garmanma

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Posted 10 December 2009 - 08:14 PM

Let's try this

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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