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"Your system is infected" message. Possible Vundo Trojan?


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#1 futbol_no10

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Posted 08 December 2009 - 09:15 PM

Hi,
Last week my desktop screen became all green with a box in the middle displaying the following message:

"Your system is infected! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spy ware removal tool to prevent data loss. Do not use the computer before all spy ware removed"

I am running XP, have cable internet and use McAfee as antivirus. McAfee is up to date but when I run a full scan it doesn't find anything abnormal. I read some of the threads related to the same topics and tried a few things (MBAM for example) but can't seem to get rid of the spyware. Once in a while a window will appear saying that I need to "Click OK to download official intrusion detection system IDS software". I fear it's fake so I just close the window every time instead of clicking OK. I hope you can help me fix this problem as you have helped other users in other threads.

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#2 boopme

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Posted 08 December 2009 - 11:09 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 futbol_no10

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Posted 09 December 2009 - 09:03 PM

Please find below the scan logs for both the first time I scanned with MBAM (11/30/09) and the scan I just ran tonight (12/09/09).

First scan:

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

11/30/2009 9:49:37 PM
mbam-log-2009-11-30 (21-49-37).txt

Scan type: Quick Scan
Objects scanned: 121920
Time elapsed: 8 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 1
Registry Values Infected: 4
Registry Data Items Infected: 13
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\dorizala.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\luzigemu.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4dd5a056-db04-4f36-a5b9-48b793857741} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{4dd5a056-db04-4f36-a5b9-48b793857741} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yatubadub (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\pedayitoy (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\dorizala.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\dorizala.dll -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe logon.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\dorizala.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bohusika.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dayevese.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kopupavo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\luzigemu.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\logon.exe (Backdoor.Bot) -> Delete on reboot.

Today's scan:

Malwarebytes' Anti-Malware 1.42
Database version: 3334
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/9/2009 8:41:21 PM
mbam-log-2009-12-09 (20-41-21).txt

Scan type: Quick Scan
Objects scanned: 141774
Time elapsed: 9 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Documents and Settings\All Users\Application Data\Macromedia\SwUpdate\swupdate.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\critical_warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AVR10.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winhelper86.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\41.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Macromedia\SwUpdate\swupdate.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\Macromedia\SwUpdate\Local.dtd (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Macromedia\SwUpdate\Ui.dtd (Malware.Trace) -> Quarantined and deleted successfully.


I will now reboot in safe mode and do the Super and ATF.

#4 futbol_no10

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Posted 09 December 2009 - 09:10 PM

I am unable to start in safe mode. I press F8, choose "safe mode with networking" and then I get the blue screen telling me that an error was detected and windows was shut down. Can I run Super and ATF-cleaner in normal mode?

#5 boopme

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Posted 09 December 2009 - 09:36 PM

OK, First did you do the reboot after the MBAM scan?
Run the ATF and SAS in normal and we'll move from there.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 futbol_no10

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Posted 10 December 2009 - 06:00 AM

yes, I did reboot after MBAM. Here is the log from SAS in normal mode. It said that it didn't find anything.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/09/2009 at 11:27 PM

Application Version : 4.31.1000

Core Rules Database Version : 4354
Trace Rules Database Version: 2201

Scan type : Complete Scan
Total Scan Time : 02:11:59

Memory items scanned : 506
Memory threats detected : 0
Registry items scanned : 7047
Registry threats detected : 0
File items scanned : 127643
File threats detected : 0

#7 boopme

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Posted 10 December 2009 - 11:55 AM

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 futbol_no10

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Posted 11 December 2009 - 09:04 PM

Here is the latest log from MBAM. Everything seems clean. Thank you so much for your help! :thumbsup:

My computer is still slow though, especially when booting. Do you know any easy way to take a look at what is causing that behavior?

Thanks again for your help, I really appreciate.

Malwarebytes' Anti-Malware 1.42
Database version: 3334
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/11/2009 9:01:53 PM
mbam-log-2009-12-11 (21-01-53).txt

Scan type: Quick Scan
Objects scanned: 141475
Time elapsed: 12 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by futbol_no10, 11 December 2009 - 09:05 PM.


#9 boopme

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Posted 11 December 2009 - 10:22 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 futbol_no10

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Posted 12 December 2009 - 01:19 AM

OK, I created a system restore point and cleaned up the old ones. My computer is much better, thanks to you.

Keep up the good work and I'll be sure to get in touch with you or someone at bleepingcomputer if my PC decides to act up again in the future.

:thumbsup:

#11 boopme

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Posted 12 December 2009 - 11:50 AM

You're most welcome,as new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 3 here
Click >>>> Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 keanan

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Posted 26 December 2009 - 12:32 PM

My dad's work laptop is doing the same thing so naturally I started following this removal guide. I am able to install malwarebytes, update the software, remove everything that malwarebytes finds, install SUPER AntiSpyware, configure it and, update it. When I go to boot into safe mode, it blue screens. Any possible solutions?

#13 boopme

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Posted 26 December 2009 - 05:05 PM

Hello .
SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.
If this still fails Run SAS in normal mode.
It also helps to see what was removed bt MBAM..
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 IpreferMac's

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Posted 14 January 2010 - 10:02 PM

oh man.. i gotta revive this thread...
So heres the deal, my sisters laptop had the exact same problem as Futbol_no10
Green screen with a message about an infection, I followed boopme's instructions to the T
i ran MBAM removed abunch of Vundo junk, 23 infected items in total
heres the deal.. i made it up to the Restart your computer in safemode part, but i ran into a dilemma.
It seems my sisters computer, which came from her school, has some sort of log on where u need a user name, then password, and then need to pick something.. for her its her school name.
When i boot her comp up in safe mode, i cannot log on as it says something is typed incorrectly, and i notice the box where you usually choose her school name is not appearing.
I started the laptop normally and i was able to log on fine..

How do i bypass this and continue with SuperAntiSpyware and ATFCleaner??

Do i need a safe mode reboot to continue?




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