Posted 08 December 2009 - 07:49 PM
I am currently operating in safe mode and I have run BitDefender online scan and McAfee online scan. BitDefender identified various viruses but I believe failed to remedy one or more. The most prevelant one which might be causing my problem is a Trojan with a file name wscsvc32.exe.
I am unable to boot in normal mode. Thus far, I have tried to run several programs which I have come to find out will not run while I am in safe mode. When I try to boot in normal mode, a blue screen appears and says "dumping to disk" among other things. I believe this is called a minidump and I have tried to look at how to repair from such an occurrence.
I am really in the dark on this one. Im not sure if this enough information to get started, but please let me know anything I can do. I cannot even run a Hijack This log due to safe mode operation.
Edit: Moved topic from Vista to the more appropriate forum. ~ Animal