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BSOD - HELP!!


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#1 p0rty

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Posted 08 December 2009 - 07:09 PM

Hello all


I am having a frustration time with the following issue.


I am seeing more and more instances of the blue screen of death. The computer begins physical dump of memory, with the following error message:


STOP: 0X000000F4 (0X00000003. 0X8AC4F978, 0X8AC4FAEC, 0X805D297E)



After the dump is complete the system reboots, but it cannot detect the hard drive through BIOS or windows (says BOOT FAILRE - INSERT BOOT DRIVE).


The only way I can get this working is to power off for a few mins, then restart. It detects the HDD, but only after me having to use the f8 method to choose the boot device. If I let it boot normally it hangs shortly after POST.


When it does finally boot, the display setting are reset back to minimum 600 dpi.


I have run many diagnostic tests including full AV and system diagnostic tests. I concluding through various threads that the hard drive is on its way out. I have backed up everything and ordered a new hard drive, but I want to get to the root cause of the issue, so the new drive doesn't get hit the same way.


I have read somewhere it may be linked to temperature and voltage supplied and some problem there is the CAUSE of the corruption to the HDD and the subsequent resetting of the VGA display settings. The only things to note during my scans were that the VGA card temperature and the core temperature were a little on the hot side, but the voltage was steady.

I used HDD regeneration and CHKDSK to fix all found sector problems on the disk, but it happened again. The following error messages (amongst others) was in the event viewer:




Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 26/11/2009
Time: 23:47:34
User: N/A
Computer: TRADE-IY27PVXRC
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 9c 00 00 c0 ....œ..
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 5e 86 35 09 00 00 00 .^†5....
0028: ff 82 02 00 00 00 00 00 ‚......
0030: ff ff ff ff 01 00 00 00 ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 f0 08 d2 8a .....Š
0058: 00 00 00 00 c0 06 d2 8a .....Š
0060: 00 00 00 00 2f c3 9a 04 ..../š.
0068: 28 00 04 9a c3 2f 00 00 (..š/..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b .......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 26/10/2009
Time: 23:47:31
User: N/A
Computer: TRADE-IY27PVXRC
Description:
The device, \Device\Ide\IdePort0, did not respond within the timeout period.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 50 00 01 00 a4 00 ..P....
0008: 00 00 00 00 09 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
0038: 40 00 00 0e 00 00 00 00 @.......
0040: 00 20 0a 12 80 03 20 00 . ..€. .
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 a0 d7 8a 70 af cb 89 .Šp‰
0058: 00 00 00 00 98 92 9e 89 ....˜’ž‰
0060: 00 00 00 00 6f 9e a6 04 ....ož.
0068: 2a 00 04 a6 9e 6f 00 00 *..žo..
0070: 38 00 00 00 00 00 00 00 8.......







Does ANYONE have any idea how to diagnose this issue. Please let me know what info you require.


Thanks in advance


Az


OS: Windows XP Professional (SP3)
CPU: Athlon Phenom 9850 Quad Core
RAM: 4GB Non-ECC Crucial
HDD: 1 - 40GB Maxtor IDE (running OS - PROBLEM)
2- 750GB Seagate Barracude SATA (Storage drive
VGA: Geforece 8500GT
Sound: Creative Soundblaster Live 4
PSU: EZcool 1050W
USB 2.0 Hub: Running 9 peripherals

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#2 hamluis

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Posted 08 December 2009 - 08:29 PM

<<The device, \Device\Harddisk0\D, has a bad block.>>

That seems pretty definitive to me.

The hard drive manufacturer's diagnostic...is the definitive say, as far as I'm concerned.

Per http://www.aumha.org/a/stop.htm

0x000000F4: CRITICAL_OBJECT_TERMINATION
One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message. One user, who experienced this on return from Standby mode on Win XP SP2, found the cause was that Windows was installed on a slave drive; compare KB 330100.


Louis

#3 p0rty

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Posted 11 December 2009 - 11:14 PM

Ok so my next move si to install me new hard drive that I got today. The new system setup is outlined below.



OS: Windows XP Professional (SP3)
CPU: Athlon Phenom 9850 Quad Core
RAM: 4GB Non-ECC Crucial
HDD:
1 - 1TB Seagate Barracuda SATA 1 (Main drive - NO OS. CANT INSTALL W7!)
2 - 750GB Seagate Barracuda SATA 2 (Storage drive)
3 - Pioneer DVD-215 Dual Layer SATA 3
4 - Pioneer DVD-212 Dual Layer SATA 4
VGA: Geforece 8500GT
Sound: Creative Soundblaster Live 4
PSU: EZcool 1050W
USB 2.0 Hub: Running 9 peripherals


The problem I now have is that I have 2 SATA hard drives, all formatted and recognized by BIOS and windows. I put my new windows 7 DVD into the drive and selected boot from CD, but it doesnt seem to recognise it.

I get "BOOT DISK FAILURE, PLEASE INSERT DISK".


So clearly the setup process is not recognising the new drive as the primary boot up device and using the disk to load w7 onto it.

Any suggestions? Does it have anything to do with RAID?

Also what's the best way to get all my settings onto the new drive, once windows is on there? Should I use a hard disk imager and transfer like that? or is it better to manually install everything from scratch (which will be a pain in the ass!)...

#4 Guest_Abacus 7_*

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Posted 12 December 2009 - 02:47 AM

:thumbsup:

I must be honest, I do not use Windows 7 but do assume that what has applied to New Versions of Windows being installed over old versions, a Clean Install is best in 99% of Cases.
There is no point of Cloning the Drive as the XP Windows Files will be useless to Windows 7 as will the Drivers for other Hardware be, I would assume, but then I could be mistaken there.
What you can do is simple. If you can still get the Machine to run? Create a Folder on one of the Sata Drives and Copy and Paste all the Data you want to save onto there for the time being, or copy the Data onto DVD Disks just for the meantime. If you cant do that there is another way to do it after you get Windowa 7 up and running, but let's look at the HDD situation first?

In my experience with XP mixing Sata and Ide HDDs is never a good idea and could possibly have led to your problems. Having said that I must say that in my experience, changing to all Sata HDDs does mean you will need a Raid Driver Set up to ensure the BIOS picks them up. I honestly have not under taken this, but I am sure many of the Members here can Help you out there or recommend a Third Party Program for you. On XP and I am sure it will be similar on Windows 7? when the Install Program first starts up there is an opertunity to load Third Party RAID Drivers, but others may have a simpler solution for this. BTW if you decide to stay with XP, if I was you, I would still do a Fresh install of XP and all other Hardware as a matter of course.

Back to saving your Data if you cant do it before install of Windows 7. Simply set your Ide HDD Drive temporarily up as a secondary Drive on the Ide Cable and Copy and Paste what you need, then remove it to stop any conflicts. I would not run any other Program, maybe doing it under Safe Mode would be Safer. This will also apply if you stick to XP.

Best of Luck.

#5 hamluis

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Posted 12 December 2009 - 10:55 AM

This no longer appears to be an XP issue...I don't see where XP is installed on either hard drive listed.

The Windows 7 forum...is probably the best place to ask about installing situations for that O/S. What version of Windows 7 do you have?

What happened to the 40GB drive that had XP installed?

Is XP installed on this 1TB drive?

FWIW: I know of no problems mixing PATA and SATA drives on a system. The only problem that comes up frequently...is the fact that users don't know how to install XP on SATA drives (there is not just one way, it depends on the system/motherboard BIOS).

Louis

#6 p0rty

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Posted 13 December 2009 - 05:14 PM

Hi there


Thanks for the advice.


Hamluis: The 40GB XP drive is what I have booted up to post this message! For now it is running, but keeps cutting out and is sure to die soon. I am therefore trying to get the setup shown above, but I cannot get 7 to boot. The 2 SATA disks are all recognised in BIOS, but obviously not as the "master" drive that needs to run the DVD and boot.

Windows version is Ultimate 7 that I'm trying to install. If I explore the DVD using the 40GB IDE setup with XP, I can see the setup.exe, but it will not auto boot when I remove the 40GB IDE and have the SATA drives only! All Bios settings were ok with DVD drive as the first boot, but it doesn't seem to pick it up! I've also tries to remove all drives except the ITB on SATA 1 and the DVD drive on SATA 3. No joy.

I need a RAID setup, right?

Frustrating!

#7 hamluis

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Posted 13 December 2009 - 06:44 PM

Not necessarily :thumbsup:.

Depends on the motherboard (or the system), also depends on the O/S. We are not trying to install XP (released 8 years ago) on a drive with technology that came after XP release.

Remove the PATA drive, it serves no purpose in the plan to install...unless you have an upgrade version of Win 7 Ultimate.

You also need to temporarily disconnect all those USB devices which are drives...they tend to interfere with efforts by users to install Windows. For that matter, temporarily disconnect any drives other than the one you want to install Win 7 on...and the optical drive you intend to use to read the DVD.

Go into the BIOS and verify that the single hard drive attached is properly reflected on the main page...and properly reflected as the second boot option, with the optical drive being the first option.

Tell us the manufacturer and model of the motherboard/system.

Louis

#8 Ken-in-West-Seattle

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Posted 13 December 2009 - 07:17 PM

When I install win7 on any system, I remove the sata drive and power cables from any raid (software or hardware) or sata jbod groups.

Make sure the dvd drive and the target sata drive are the only drives visible in the bios. Win7 usually recognizes and loads drivers for most modern sata control methods.

But hamluis is right, there are mainboards that create their own exceptions to these workarounds and you should look closely at the way sata drives are implemented on yours before using any.

#9 p0rty

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Posted 14 December 2009 - 09:41 PM

Not necessarily :thumbsup:.

Depends on the motherboard (or the system), also depends on the O/S. We are not trying to install XP (released 8 years ago) on a drive with technology that came after XP release.

Remove the PATA drive, it serves no purpose in the plan to install...unless you have an upgrade version of Win 7 Ultimate.

You also need to temporarily disconnect all those USB devices which are drives...they tend to interfere with efforts by users to install Windows. For that matter, temporarily disconnect any drives other than the one you want to install Win 7 on...and the optical drive you intend to use to read the DVD.

Go into the BIOS and verify that the single hard drive attached is properly reflected on the main page...and properly reflected as the second boot option, with the optical drive being the first option.

Tell us the manufacturer and model of the motherboard/system.

Louis





Hi there


Ok when i boot normally with the PATA drive i get the following message and have had for some time:


BOOK DISK FAILURE INSERT SYSTEM DISK AND PRESS ENTER


So what I have had to always do is press 48 and choose the PATA drive. It then prompts to boot Windows XP or Recvery Console. I choose XP and it loads. Dont know if that is relevant at all.


Anyway i have disconnected everything and put in the new HDD with is dynamic (all others were basic - not sure if that's relevant either). So BIOS confirms that SATA 1 is the new HDD and SATA 3 is the DVD drive with Windows 7 in it.

I set BIOS to boot from DVD and I get the same error message as above. I tried to boot from DVD this time using the F8 method, but nothing.


This leads me to believe the DVD may be faulty. I tried this same thing using my original XP DC and it started the setup process!


So clearly its a faulty disk. Problem is I took it back to the store, and it worked fine on their PC!!


So question is what the heck is going on??? Does anyone have a bootable W7 Ultimate x86 DVD that they could send me to see if that works??



My mobo is ASUS M3N-HT DELUXE MEMPIPE

Edited by p0rty, 14 December 2009 - 09:43 PM.


#10 Ken-in-West-Seattle

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Posted 15 December 2009 - 09:01 AM

I assume you tried both dvd drives? When they are identicle and both sata it is very hard to tell which one the bios or the boot menu is looking at. Do you see two entries for opticle drives in the boot menu?

optical drives almost never fail all the way or all at once.
Burners often lose the ability to burn before they lose the ability to read. I have one dvd burner that cannot read boot dvd's but can still read both cd's and dvd's and burn cd's. It cannot burn dvd's either. I marked it and put it in a spare usb2 external enclosure and use it on the bench.

The win7 dvd is also dual layer iirc.

You could buy an external dvd burner and see if that boots.
I have one of these:
http://www.amazon.com/Samsung-External-Com...034&sr=1-13

I used it to install osx on my hackintosh but I have not tried it with win7 yet. The hackintosh and the win7 are on the same box.

The board you cite is new enough that you need to check for bios updates fairly often. There could be a bug with your particular dvd drive.

Edited by Ken-in-West-Seattle, 15 December 2009 - 09:04 AM.


#11 p0rty

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Posted 15 December 2009 - 06:24 PM

Hi there


I assume you tried both dvd drives? When they are identicle and both sata it is very hard to tell which one the bios or the boot menu is looking at. Do you see two entries for opticle drives in the boot menu?


optical drives almost never fail all the way or all at once.
Burners often lose the ability to burn before they lose the ability to read. I have one dvd burner that cannot read boot dvd's but can still read both cd's and dvd's and burn cd's. It cannot burn dvd's either. I marked it and put it in a spare usb2 external enclosure and use it on the bench.

The win7 dvd is also dual layer iirc.

You could buy an external dvd burner and see if that boots.
I have one of these:
http://www.amazon.com/Samsung-External-Com...034&sr=1-13

I used it to install osx on my hackintosh but I have not tried it with win7 yet. The hackintosh and the win7 are on the same box.

The board you cite is new enough that you need to check for bios updates fairly often. There could be a bug with your particular dvd drive.









BIOS shows 2 SATA drives, but I have tried it with just 1 drive connected, without joy. I don't think that the drive is faulty as the boot sequence works when I put a XP CD in there. The DVD drive is a dual layer DVD-RAM anyway (PIONEER 215), so that shouldn't be the issue.

#12 hamluis

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Posted 15 December 2009 - 08:00 PM

Worth reading, IMO: http://support.microsoft.com/kb/314343 AND http://support.microsoft.com/kb/927520.

Louis

#13 p0rty

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Posted 17 December 2009 - 06:28 PM

Hi Louis.


Read those articles before. I cant seem to convert the new disk to basic and partitioned. I think the partitioned bit happens when windows has been installed as that process creates a partition and MBR. As for converting from dynamic to simple, Im lost. Therefore I might just convert the other drives to Dynamic.


Is there any harm in doing this?



However I got a new WIN7 DVD and tried it but no luck in it booting up. But XP does!


ARRRRGH!!

#14 hamluis

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Posted 17 December 2009 - 06:35 PM

I don't know that any casual user...has a need to use dynamic drives.

The normal format using Windows creates basic disks.

Louis




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