Posted 08 December 2009 - 05:16 PM
Hello and thanks in advance for the help.
I am having weird problems. It all started when I was trying to scan some pics. I have a Dell V505 and I was trying to get the Dell software to open on my computer - and it wouldn't open.
So I tried going to the web and download a new print driver - thinking i needed to reinstall. The website closed for no apparant reason.
I think - I must have some malware. So I try to run my malware bytes - but first try to update it and I receive a message saying it can't be updated. (I have a version 5.8.2009 Database version 2094)
So I try to run Malware bytes anti malware anyway - and it freezes.
So I think - safe mode. So I go to safe mode, and try to log in as an administrator - it asks for a password. I have never set a password on my computer.
So I reboot and this new window appears on my desktop. IT is a grey box that says at the top "Windows Installer" and below says preparing to install and has a cancel button. I try to cancel it - nothing happens.
Other weird things - When I try to open my Mcafee - the logo box appears and freezes.
I tried to print a document from MS Word that I need and Word won't open.
So needless to say, I feel pretty SOL.
Any thing you can do to help?
I have a dell inspiron 1505 with windows XP