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Malware Removal Request


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2 replies to this topic

#1 CuppaJoe

CuppaJoe

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  • Local time:09:44 PM

Posted 08 December 2009 - 03:37 PM

Good Day,

Unfortunately I have been nominated to clean a friend's machine. When I got the machine it was pretty bad. SuperAntispyware cleaned up most of the mess, but I am left with somethings I can't seem to get shed of.

Here is the mbam log, a full scan doesn't come up with anything more than the quick scan at this point:

Malwarebytes' Anti-Malware 1.42
Database version: 3322
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

12/8/2009 11:36:09 AM
mbam-log-2009-12-08 (11-36-02).txt

Scan type: Quick Scan
Objects scanned: 118932
Time elapsed: 10 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\rundll.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\rundll32.exe (Backdoor.Bot) -> No action taken.

Here is the DDS log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by User1 at 12:12:07.31 on Tue 12/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.301 [GMT -8:00]

AV: avast! antivirus 4.8.1368 [VPS 091208-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\HP\DIGITA~1\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User1\My Documents\Downloads\RootRepeal.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User1\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Fast Browser Search Toolbar: {1bb22d38-a411-4b13-a746-c2a4f4ec7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [AdaptecDirectCD] c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-system: DisableTaskMgr =
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1246777073316
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-7-5 114768]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-7-5 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-12-7 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-12-7 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-12-7 352920]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S2 gupdate1ca025b81cc3eea;Google Update Service (gupdate1ca025b81cc3eea);c:\program files\google\update\GoogleUpdate.exe [2009-7-11 133104]
S3 HKRRZZIT;HKRRZZIT;c:\docume~1\user1\locals~1\temp\HKRRZZIT.exe [2009-12-8 506752]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\drivers\mtk.sys --> c:\windows\system32\drivers\mtk.sys [?]
S3 PAEAFLT.sys;USB Composite Device;c:\windows\system32\drivers\PAEAFLT.sys [2009-9-5 8576]
S3 PHWEPWL;PHWEPWL;c:\docume~1\user1\locals~1\temp\PHWEPWL.exe [2009-12-7 555904]
S3 SPC230NC;Philips SPC230NC Webcam;c:\windows\system32\drivers\SPC230NC.SYS [2009-9-5 461056]

=============== Created Last 30 ================

2009-12-08 18:36:54 11037 ----a-w- c:\windows\system32\OLD19.tmp
2009-12-08 18:35:14 33280 -c--a-w- c:\windows\system32\dllcache\rundll32.exe
2009-12-08 18:35:14 33280 ----a-w- c:\windows\system32\rundll32.exe
2009-12-08 08:36:27 0 d-----w- c:\documents and settings\user1\DoctorWeb
2009-12-08 08:16:11 1089593 -c----w- c:\windows\system32\dllcache\ntprint.cat
2009-12-08 08:11:59 5290 -c----w- c:\windows\system32\dllcache\vidsamp.gif
2009-12-08 08:10:53 375519 -c----w- c:\windows\system32\dllcache\nuskin.wmv
2009-12-08 08:09:58 6656 -c----w- c:\windows\system32\dllcache\laprxy.dll
2009-12-08 08:08:55 184959 -c----w- c:\windows\system32\dllcache\compact.wmz
2009-12-08 08:08:54 773 -c----w- c:\windows\system32\dllcache\cnth.gif
2009-12-08 08:08:54 773 -c----w- c:\windows\system32\dllcache\cnt.gif
2009-12-08 08:08:54 772 -c----w- c:\windows\system32\dllcache\cntd.gif
2009-12-08 08:08:53 760 -c----w- c:\windows\system32\dllcache\cloapph.gif
2009-12-08 08:08:53 717 -c----w- c:\windows\system32\dllcache\cloapp.gif
2009-12-08 08:08:50 159232 -c----w- c:\windows\system32\dllcache\cewmdm.dll
2009-12-08 08:08:47 999 -c----w- c:\windows\system32\dllcache\bktrh.gif
2009-12-08 08:08:47 286720 -c----w- c:\windows\system32\dllcache\blackbox.dll
2009-12-08 08:05:48 284160 -c----w- c:\windows\system32\dllcache\pdh.dll
2009-12-08 08:05:47 401408 -c----w- c:\windows\system32\dllcache\rpcss.dll
2009-12-08 08:05:47 110592 -c----w- c:\windows\system32\dllcache\services.exe
2009-12-08 08:05:47 110592 ----a-w- c:\windows\system32\services.exe
2009-12-08 08:05:46 730112 -c----w- c:\windows\system32\dllcache\lsasrv.dll
2009-12-08 08:05:45 714752 -c----w- c:\windows\system32\dllcache\ntdll.dll
2009-12-08 08:05:45 617472 -c----w- c:\windows\system32\dllcache\advapi32.dll
2009-12-08 08:05:44 2145280 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-12-08 08:05:42 2189184 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2009-12-08 08:05:40 2023936 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2009-12-08 08:05:32 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2009-12-08 07:40:21 128512 -c----w- c:\windows\system32\dllcache\dhtmled.ocx
2009-12-08 07:39:37 203136 -c----w- c:\windows\system32\dllcache\rmcast.sys
2009-12-08 07:39:34 455296 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2009-12-08 07:39:32 333952 -c----w- c:\windows\system32\dllcache\srv.sys
2009-12-08 07:39:28 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-12-08 07:38:22 337408 -c----w- c:\windows\system32\dllcache\netapi32.dll
2009-12-08 07:38:20 1172480 -c----w- c:\windows\system32\dllcache\msxml3.dll
2009-12-08 06:50:45 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-12-08 06:50:31 0 d-----w- c:\program files\SUPERAntiSpyware
2009-12-08 06:50:31 0 d-----w- c:\docume~1\user1\applic~1\SUPERAntiSpyware.com
2009-12-08 06:40:28 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-08 06:40:25 18520 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-08 06:39:58 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-12-08 06:26:25 0 d-----w- c:\windows\ServicePackFiles
2009-12-08 06:11:03 0 d-----w- c:\windows\system32\ReinstallBackups
2009-12-08 05:53:01 0 d-----w- c:\windows\system32\sadkeeper
2009-12-08 05:45:55 56700 ----a-w- c:\windows\system32\ieuinit.inf
2009-12-08 05:17:30 18944 ----a-w- c:\windows\system32\qmgrprxy.dll
2009-12-08 05:16:27 217816 ----a-w- c:\windows\system32\wuaucpl.cpl
2009-12-08 04:58:30 0 d-----w- c:\program files\Trend Micro
2009-12-08 04:11:18 23392 ----a-w- c:\windows\system32\nscompat.tlb
2009-12-08 04:11:18 16832 ----a-w- c:\windows\system32\amcompat.tlb
2009-12-08 03:40:47 0 d-----w- c:\program files\Windows Installer Clean Up
2009-12-08 03:40:34 0 d-----w- c:\program files\MSECACHE
2009-12-08 03:34:00 23040 -c--a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2009-12-08 03:33:59 99865 -c--a-w- c:\windows\system32\dllcache\xlog.exe
2009-12-08 03:33:59 4608 -c--a-w- c:\windows\system32\dllcache\xrxflnch.exe
2009-12-08 03:33:59 27648 -c--a-w- c:\windows\system32\dllcache\xrxftplt.exe
2009-12-08 03:33:58 16970 -c--a-w- c:\windows\system32\dllcache\xem336n5.sys
2009-12-08 03:33:12 34890 -c--a-w- c:\windows\system32\dllcache\wlandrv2.sys
2009-12-08 03:33:00 771581 -c--a-w- c:\windows\system32\dllcache\winacisa.sys
2009-12-08 03:31:51 94720 -c--a-w- c:\windows\system32\dllcache\umaxud32.dll
2009-12-08 03:30:55 32640 -c--a-w- c:\windows\system32\dllcache\symc8xx.sys
2009-12-08 03:29:58 91294 -c--a-w- c:\windows\system32\dllcache\skfpwin.sys
2009-12-08 03:28:58 75392 -c--a-w- c:\windows\system32\dllcache\s3savmxm.sys
2009-12-08 03:27:59 39424 -c--a-w- c:\windows\system32\dllcache\ovcoms.exe
2009-12-08 03:26:54 12416 -c--a-w- c:\windows\system32\dllcache\msriffwv.sys
2009-12-08 03:26:46 2944 -c--a-w- c:\windows\system32\dllcache\msmpu401.sys
2009-12-08 03:26:28 6016 -c--a-w- c:\windows\system32\dllcache\msfsio.sys
2009-12-08 03:26:28 35200 -c--a-w- c:\windows\system32\dllcache\msgame.sys
2009-12-08 03:26:17 17280 -c--a-w- c:\windows\system32\dllcache\mraid35x.sys
2009-12-08 03:26:01 6528 -c--a-w- c:\windows\system32\dllcache\miniqic.sys
2009-12-08 03:24:48 372824 -c--a-w- c:\windows\system32\dllcache\iconf32.dll
2009-12-08 03:23:57 907456 -c--a-w- c:\windows\system32\dllcache\hcf_msft.sys
2009-12-08 03:22:58 334208 -c--a-w- c:\windows\system32\dllcache\ds1wdm.sys
2009-12-08 03:21:59 20736 -c--a-w- c:\windows\system32\dllcache\cmbp0wdm.sys
2009-12-08 03:20:59 87552 -c--a-w- c:\windows\system32\dllcache\avmcoxp.dll
2009-12-08 03:19:01 66048 -c--a-w- c:\windows\system32\dllcache\s3legacy.dll
2009-12-08 02:48:58 16384 -c--a-w- c:\windows\system32\dllcache\quser.exe
2009-12-08 02:47:59 31744 -c--a-w- c:\windows\system32\dllcache\fxsroute.dll
2009-12-08 02:37:45 488 ---ha-r- c:\windows\system32\logonui.exe.manifest
2009-12-08 02:37:39 749 ---ha-r- c:\windows\WindowsShell.Manifest
2009-12-08 02:37:39 749 ---ha-r- c:\windows\system32\wuaucpl.cpl.manifest
2009-12-08 02:37:39 749 ---ha-r- c:\windows\system32\sapi.cpl.manifest
2009-12-08 02:37:39 749 ---ha-r- c:\windows\system32\ncpa.cpl.manifest
2009-12-08 02:37:21 61440 -c--a-w- c:\windows\system32\dllcache\icwres.dll
2009-12-08 02:37:21 40960 -c--a-w- c:\windows\system32\dllcache\trialoc.dll
2009-12-08 02:37:20 73728 -c--a-w- c:\windows\system32\dllcache\icwtutor.exe
2009-12-08 02:29:13 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2009-12-08 02:29:13 24661 ----a-w- c:\windows\system32\spxcoins.dll
2009-12-08 02:29:13 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2009-12-08 02:29:13 13312 ----a-w- c:\windows\system32\irclass.dll
2009-12-08 02:29:01 8574 -c--a-w- c:\windows\system32\dllcache\IASNT4.CAT
2009-12-08 02:29:01 7046 -c--a-w- c:\windows\system32\dllcache\OEMBIOS.CAT
2009-12-08 02:29:01 399645 -c--a-w- c:\windows\system32\dllcache\MAPIMIG.CAT
2009-12-08 02:29:01 37484 -c--a-w- c:\windows\system32\dllcache\MW770.CAT
2009-12-08 02:29:01 13472 -c--a-w- c:\windows\system32\dllcache\HPCRDP.CAT
2009-12-08 02:29:00 797189 -c--a-w- c:\windows\system32\dllcache\NT5IIS.CAT
2009-12-08 01:49:11 0 d-----w- c:\program files\ToniArts
2009-12-01 08:19:42 19200 ----a-w- c:\windows\system32\drivers\wstcodec.sys
2009-12-01 08:19:41 17024 ----a-w- c:\windows\system32\drivers\ccdecode.sys
2009-12-01 08:19:38 5504 ----a-w- c:\windows\system32\drivers\mstee.sys
2009-12-01 08:19:36 85248 ----a-w- c:\windows\system32\drivers\nabtsfec.sys
2009-12-01 08:13:54 68608 ----a-w- c:\windows\system32\access.cpl
2009-12-01 08:12:59 52864 ----a-w- c:\windows\system32\drivers\dmusic.sys
2009-12-01 08:12:55 6272 ----a-w- c:\windows\system32\drivers\splitter.sys
2009-12-01 08:12:16 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2009-12-01 08:11:57 57600 ----a-w- c:\windows\system32\drivers\redbook.sys
2009-12-01 08:10:43 4096 ----a-w- c:\windows\system32\ksuser.dll
2009-12-01 08:10:43 129536 ----a-w- c:\windows\system32\ksproxy.ax
2009-12-01 08:10:07 40840 ----a-w- c:\windows\system32\drivers\termdd.sys
2009-12-01 08:08:33 74752 ----a-w- c:\windows\system32\storprop.dll
2009-12-01 08:08:33 146432 ----a-w- c:\windows\system\winspool.drv
2009-12-01 08:08:33 11264 ----a-w- c:\windows\system32\drivers\irenum.sys
2009-11-25 19:10:59 0 d-----w- c:\docume~1\user1\applic~1\PC
2009-11-19 10:51:08 0 d-----w- c:\program files\Yahoo!

==================== Find3M ====================

2009-12-08 02:36:59 23388 ----a-w- c:\windows\system32\emptyregdb.dat
2009-11-03 04:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-04 06:52:59 176143 ----a-w- c:\windows\hpwins24.dat
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll

============= FINISH: 12:12:26.00 ===============


Here is the RootRepeal report:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/12/08 12:10
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF3631000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A65000 Size: 8192 File Visible: No Signed: -
Status: -

Name: RKREVEAL150.SYS
Image Path: C:\WINDOWS\system32\Drivers\RKREVEAL150.SYS
Address: 0xF7AAB000 Size: 4128 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF08E1000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\DellDriverDownloadManager.exe.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\DellDriverDownloadManager.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\DellDriverDownloadManager.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Core.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Core.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\DellDriverDownloadManager.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Interop.IWshRuntimeLibrary.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Interop.IWshRuntimeLibrary.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\stdole.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\stdole.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Xceed.Compression.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Xceed.Compression.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\User1\Local Settings\Apps\2.0\RCMW6K2M.AGR\H8BLR8OE.03C\manifests\Dell.eSupport.DownloadManager.Localization.resources.manifest
Status: Locked to the Windows API!

==EOF==

I have attached the DDS attach.txt

At this point SuperAntispyware comes back clean as does a TrendMicro Housecall full scan.

When I allow mbam to clean the two files rundll.exe and rundll32.exe I could no longer use Windows Control Panel, so I went to the Windows XP Install disk and got a fresh copy of rundll32.exe and copied it to the /windows/system32 directory. This fixed the problem with Control Panel, but on reboot mbam reported the same two files as infected.

I also ran a *RootReveal* scan, and the results of that scan I saved in a text file to the desktop. However I cannot see that file on the desktop, nor anywhere else I try to save it, under any name. Only by creating a new text file and manually entering the result can I save the information.

The results of RootReveal scan are included here:

HKLM\SECURITY\Policy\Secrets\SAC* 1/25/2009 1:33 PM 0 bytes Key name contains embedded nulls (*)
HKLM\SECURITY\Policy\Secrets\SAI* 1/25/2009 1:33 PM 0 bytes Key name contains embedded nulls (*)

HKLM\SOFTWWARE\Microsoft\WindowsNT\CurrentVersion\Prefetcher\TracesProcessed 12/08/2009 11:34 4 bytes Data mismatch between Windows API and raw hive data
HKLM\SOFTWWARE\Microsoft\WindowsNT\CurrentVersion\Prefetcher\TracesSucessful 12/08/2009 11:34 4 bytes Data mismatch between Windows API and raw hive data
C:\Documents and Settings\User1\Local Settings\Temp\HouseCall\V130Ja01984 12/08/2009 11:34 39.45 KB Visible in Directory Index but not Windows API or MFT


Thanks for your help.

Joe

Attached Files



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#2 extremeboy

extremeboy

  • Malware Response Team
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Posted 20 December 2009 - 06:24 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems just let me know in your next reply or simply post a Hijackthis log.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

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Posted 25 December 2009 - 12:52 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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