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Problems with internet explorer - spyware?


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2 replies to this topic

#1 dr09

dr09

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  • Local time:03:16 AM

Posted 07 December 2009 - 08:14 PM

I'm having lots of problems with our computer. CPU usage shows at 90% fairly frequently and when I click on a link in google, a different website comes up about 80% of the time. I have Kaspersky installed and I have run Spybot Search & Destroy and nothing is ever found. Please help!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:07:52 PM, on 12/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AirPort\APAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\ICWM\Printer\RDIConverterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
O2 - BHO: (no name) - {37f48e31-bb9e-4ef6-a107-d9fd884e87bf} - danozago.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O2 - BHO: Antivirus Plus BHO - {C2B5AAB8-2183-4be7-81A6-F11493C45872} - C:\Documents and Settings\Raceys\Application Data\AntiVirus Plus\AntiVirus Plus.70367200.dll (file missing)
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
O4 - HKLM\..\Run: [gajubudam] Rundll32.exe "c:\windows\system32\neturoka.dll",a
O4 - HKLM\..\Run: [jorulazebe] Rundll32.exe "sesukaje.dll",s
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files\AirPort\APAgent.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Raceys] C:\Documents and Settings\Raceys\Raceys.exe /i
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee Update] C:\DOCUME~1\Raceys\LOCALS~1\Temp\mcupdate_1257380847.exe /insfin C:\DOCUME~1\Raceys\LOCALS~1\Temp\mcupdate_1257380847.ini
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1189862507234
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O20 - AppInit_DLLs: c:\windows\system32\neturoka.dll c:\windows\system32\japudebu.dll c:\windows\system32\yatihimo.dll c:\windows\system32\josoguyi.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O21 - SSODL: fuboyuhob - {100b852f-c413-47c1-8578-819b06dcc5a0} - c:\windows\system32\nepimamu.dll (file missing)
O21 - SSODL: pulokoler - {3a4425f5-3d60-417c-a167-b340427fdb4a} - c:\windows\system32\mukakuhe.dll (file missing)
O21 - SSODL: zipumuror - {0da1829b-3d35-42c6-b0ce-955b19405e16} - c:\windows\system32\jemuyiwo.dll (file missing)
O21 - SSODL: milojipiw - {6dfafcdf-2ff2-44e7-9089-93896085c1d8} - (no file)
O21 - SSODL: nijikotiw - {86e3534d-3fdf-4176-b1c7-84ee4ebbabb3} - c:\windows\system32\jemuyiwo.dll (file missing)
O21 - SSODL: getewufup - {15156c0a-7b9d-48cb-8b5c-177f57051ef3} - c:\windows\system32\jemuyiwo.dll (file missing)
O21 - SSODL: golahezih - {7302eb66-5d5c-4859-9fcc-9d21d84f1bda} - (no file)
O21 - SSODL: wajuvinim - {0216b7f9-5781-4d24-9e67-fe04866bd170} - (no file)
O21 - SSODL: kazuvuyeg - {73f50617-ca69-4ceb-b706-9e56be006ba0} - c:\windows\system32\yatihimo.dll (file missing)
O21 - SSODL: walotedes - {c5e19dc0-8c27-412f-bcad-7621709ed826} - c:\windows\system32\neturoka.dll
O22 - SharedTaskScheduler: kupuhivus - {100b852f-c413-47c1-8578-819b06dcc5a0} - c:\windows\system32\nepimamu.dll (file missing)
O22 - SharedTaskScheduler: kupuhivus - {3a4425f5-3d60-417c-a167-b340427fdb4a} - c:\windows\system32\mukakuhe.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {0da1829b-3d35-42c6-b0ce-955b19405e16} - c:\windows\system32\jemuyiwo.dll (file missing)
O22 - SharedTaskScheduler: gahurihor - {e518d1d3-2ea4-42ef-9056-bbcfb6e5e7cd} - (no file)
O22 - SharedTaskScheduler: tokatiluy - {a756ad7a-e4e8-462a-b6f4-2834836c0c07} - (no file)
O22 - SharedTaskScheduler: gahurihor - {86e3534d-3fdf-4176-b1c7-84ee4ebbabb3} - c:\windows\system32\jemuyiwo.dll (file missing)
O22 - SharedTaskScheduler: mujuzedij - {15156c0a-7b9d-48cb-8b5c-177f57051ef3} - c:\windows\system32\jemuyiwo.dll (file missing)
O22 - SharedTaskScheduler: jugezatag - {ca18ff1c-b0f0-4fff-9d02-7e8df99a791a} - (no file)
O22 - SharedTaskScheduler: mujuzedij - {f3e5baf5-f81a-42fd-811c-629a338d94f4} - (no file)
O22 - SharedTaskScheduler: mujuzedij - {6b30222d-77df-4246-927b-30c872cdc225} - (no file)
O22 - SharedTaskScheduler: kupuhivus - {74eef616-a45c-4ef9-9253-0dc66af358e5} - (no file)
O22 - SharedTaskScheduler: mujuzedij - {ec9a9670-f802-4378-a621-2fbeec1151de} - (no file)
O22 - SharedTaskScheduler: gahurihor - {d16340f8-deeb-4f50-acd1-35e3f18ec9fc} - (no file)
O22 - SharedTaskScheduler: tokatiluy - {73f50617-ca69-4ceb-b706-9e56be006ba0} - c:\windows\system32\yatihimo.dll (file missing)
O22 - SharedTaskScheduler: tokatiluy - {c5e19dc0-8c27-412f-bcad-7621709ed826} - c:\windows\system32\neturoka.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: RDI Document Conversion Helper (RDIConverterPrintHelper) - Web Visuals - C:\Program Files\Common Files\ICWM\Printer\RDIConverterService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 13434 bytes

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#2 syler

syler

  • Malware Response Team
  • 8,150 posts
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  • Gender:Male
  • Location:Warrington, UK
  • Local time:09:16 AM

Posted 20 December 2009 - 03:30 PM

Hi,

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.


We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    /md5stop
    CREATERESTOREPOINT

  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Then please post back here with the following logs:
  • OTL.txt
  • Extra.txt
Thanks

unite.jpg


#3 syler

syler

  • Malware Response Team
  • 8,150 posts
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  •  
  • Gender:Male
  • Location:Warrington, UK
  • Local time:09:16 AM

Posted 26 December 2009 - 02:50 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

unite.jpg





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