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windows freezes after about 4 minutes after boot


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#1 guitardude1

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Posted 07 December 2009 - 04:07 PM

After i start up my computer, it boots normaly and continues fine until i am able to view my desk top. once there, the busy light on the front of my pc comes on and soon after, everything but my mouse freezes. the only thing i am able to do now is turn off my computer using the power switch. I have been having issues with malware letely and as a result, i cant boot in safe mode. my computer is a gateway model running on windows xp media center edition. please help!

thanks.

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#2 azfreetech

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Posted 07 December 2009 - 05:26 PM

It sounds like the infection has you pretty well locked down so this is what I would do. If you have a known working computer, remove the infected hard drive and slave it on to the other computer. Run your scans on the infected drive, remove what they find and then re-install the drive back in its original computer.
DJ Digital Gem

I gave up on computers and now I just DJ!

#3 guitardude1

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Posted 07 December 2009 - 05:50 PM

is there anything else that i can do? there is a 5 minute period of time before the freeze actualy happens. unfortunately, mcafee, antimalware and superantispyware pro arent working. ad-aware is however.

#4 azfreetech

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Posted 07 December 2009 - 05:57 PM

You can try this....

Use Rkill to stop the rootkit processes that start when the computer comes on. Then I run the Malwarebytes and SUPERAntiSpyware. Here are some DL links for the Rkill....

LINK 1
LINK 2
LINK 3
LINK 4

Save it to your desktop and then double click to launch it (With Vista you need to right click and select run as administrator). You should see a little black window open and then close. If you see that box then it worked. If you don't see the black box then delete the file and use another download link and repeat the steps.

Once it runs you should be able to run Malwarebytes, SUPERAntiSpyware and your antivirus.
DJ Digital Gem

I gave up on computers and now I just DJ!

#5 guitardude1

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Posted 07 December 2009 - 08:35 PM

hey, i've run the program the box pops up. then the screen goes blank except my background and then all my desktop icons appear again with all the windows that were open gone. it takes slightly longer for my computer to freeze, but it still does. any other sugestions?

#6 azfreetech

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Posted 07 December 2009 - 09:14 PM

Have you run scans with MBAM, SAS and your anti-virus?
DJ Digital Gem

I gave up on computers and now I just DJ!

#7 guitardude1

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Posted 07 December 2009 - 09:40 PM

mbam and mcafee still won't work. sas gets part way through scanning and then everythin freezes

#8 guitardude1

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Posted 08 December 2009 - 03:44 PM

i've run superantispyware and before it freezes, i've usualy found 12 objects. all are labled as adware.tracking cookie.
i have also find that i can extend the time before my computer freezes almost indefinately by running the rkill evert two minutes or so. the only problem is that it also shuts down SAS. i am still unable to access anything but ad-aware.

#9 guitardude1

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Posted 08 December 2009 - 04:09 PM

i have actualy discovered something interesteng. Ihave had no need of my speakers so they remained off but. i turned them on to play some music through, and oddly enough there was a wierd audio clip playing even though i hadn't oppened the media player yet. There was some wierd new-yorker teaching two chinese people new-york street talk. shortly after some economic podcast called realty check started playing. It is still going and has been for the last 5 minutes. my computer has been running for close to half an hour now. every few minutes i run rkill. i'm not sure if that's what is keeping it afloat, but i'm worried to stop incase it freezes again.

#10 Computer Pro

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Posted 08 December 2009 - 05:24 PM

Ok, lets run Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro




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