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Blus screen In Win 7


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6 replies to this topic

#1 tpm

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Posted 07 December 2009 - 02:08 PM

Hello
I received a new computer a few days ago. For the third time it went to a blue Screen. I caught one screen stating Kernal Data Input or something to that effect. All I did since receiving the computer was to upgrade the Vista 64 to Win 7 64 bit. I attached the error log below
______________________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800725FB30
BCP3: FFFFFA800725FE10
BCP4: FFFFF80002DC5240
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120709-23103-01.dmp
C:\Users\Thomas\AppData\Local\Temp\WER-51573-0.sysdata.xml

Thank you
Tom

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#2 dimrealm

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Posted 07 December 2009 - 09:56 PM

Try bluescreenview to analyze the dump file. It may list the offending driver causing the problem.
In my experience, if it is dumping out on the kernel then it is usually a hardware problem such as bad RAM.

Edited by dimrealm, 07 December 2009 - 09:56 PM.


#3 tpm

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Posted 08 December 2009 - 08:39 AM

120709-23103-01.dmp 12/7/2009 1:36:59 PM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`0725fb30 fffffa80`0725fe10 fffff800`02dc5240 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 C:\Windows\minidump\120709-23103-01.dmp


This is what it found. Just what driver is it and what does it do??


Thanks for pointing me to the program :huh:
Tom

#4 dimrealm

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Posted 09 December 2009 - 12:26 AM

There could be a number of issues causing this error. The first thing I would try is running a full chkdsk with the /r flag to locate bad sectors.
I have seen this particular blue screen message caused by bad sectors on the hard drive.

#5 tpm

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Posted 09 December 2009 - 03:52 PM

Could it be software related?? I found that I cannot access Windows update from either the Firefox extension or IE. Under tools in IE the Window Update is missing. I can access it OK from the start menu :huh: Driving me crazy!! I did all the available scans in Win 7 and everything appears to be OK with the Disc and memory

I stand corrected, it is only Firefox that I can't access Win Update

Thanks

Edited by tpm, 09 December 2009 - 07:04 PM.

Tom

#6 tpm

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Posted 09 December 2009 - 05:38 PM

Maybe a "Repair Install"????
Tom

#7 tpm

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Posted 17 December 2009 - 08:59 AM

Repair install did the trick :huh:

Is it OK to delete temp system files through Disk cleanup? I have like 16 gig of files I no longer need and that may be corrupt

Thanks
Tom




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