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Repeated Infections with Mywebsearch and other Spyware


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6 replies to this topic

#1 yasmin01

yasmin01

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Posted 07 December 2009 - 10:48 AM

I am getting repeated infections with things like mywebsearch and other toolbars. I am not convinced windows defender was working properly so I have uninstalled and installed superantispyware and malwarebytes anti malware today which has picked up and removed lots of items. I have been through similar processes before and as mentioned a few days later seem to be reinfected so want to see if there is anything else I need to do. Really appreciate your help.

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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 20 December 2009 - 04:33 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 yasmin01

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Posted 24 December 2009 - 04:57 PM

Repeated infections with my web search plus computer keeps shutting down now randomly. Have tried to clear spyware but keeps returning

DDS (Ver_09-12-01.01) - NTFSx86
Run by Boss Lady at 21:45:26.97 on 24/12/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2047.1174 [GMT 0:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\xampp\apache\bin\apache.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\xampp\filezillaftp\filezillaserver.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\xampp\apache\bin\apache.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\xampp\mysql\bin\mysqld.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Belkin\F5D8053v3011\Belkinwcui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Citrix\ICA Client\PNAMain.exe
C:\xampp\mysql\bin\winmysqladmin.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Documents and Settings\Boss Lady\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Boss Lady\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Boss Lady\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Boss Lady\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Boss Lady\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Boss Lady\My Documents\Downloads\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.skybroadband.com
uWindow Title = Windows Internet Explorer provided by Sky Broadband
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local;<local>
mURLSearchHooks: SrchHook Class: {d3f669eb-57ce-4f45-8fbd-e245cbb46366} - c:\program

files\stopzilla!\toolbar\SZIESearchHook.dll
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\toolbar\SZSG.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program

files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search

helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft

shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google

toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program

files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google

toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MyVBApp1]
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "c:\documents and settings\boss lady\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [msnmsgr] "c:\progra~1\window~4\messen~1\msnmsgr.exe" /background
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\bossla~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common

files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\bossla~1\startm~1\programs\startup\winmys~1.lnk - c:\xampp\mysql\bin\winmysqladmin.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program

files\belkin\f5d8053v3011\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\citrix~1.lnk -

c:\windows\installer\{c7b569da-35c5-4dcb-af5d-ab5e6e15a5a7}\pnaico.exe.20FBBF0A_A7E5_4BDE_9798_9811C3D135AC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in

motion\blackberry\DesktopMgr.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows

live\writer\WriterBrowserExtension.dll
IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - c:\program

files\winhttrack\WinHTTrackIEBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} -

c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -

hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} -

hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -

hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} - hxxps://ukplay.toontown.com/download/sv1.0.31.5/ttinst.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://southwark.webex.com/client/T26L/training/ieatgpc.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
AppInit_DLLs: WIKI.DLL c:\progra~1\google\google~4\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bossla~1\applic~1\mozilla\firefox\profiles\mtl3bx6c.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - MyWebSearch
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?&o=13048&l=dis&q=
FF - component: c:\documents and settings\boss lady\application

data\mozilla\firefox\profiles\mtl3bx6c.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\stopzilla!\toolbar\extension\components\SiteGuardFF.dll
FF - plugin: c:\documents and settings\boss lady\local settings\application

data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} -

c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla

firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-9-20 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 Apache2.2;Apache2.2;c:\xampp\apache\bin\apache.exe [2008-12-9 24636]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-16 54752]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-29 206096]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-9-20 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-9-20 144704]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-9-20 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-9-20 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-9-20 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-9-20 40552]
R3 rt2870;Belkin 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2007-7-28 517632]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
R3 StreamSurge;StreamSurge Driver (miniport);c:\windows\system32\drivers\ss.sys [2007-9-21 19968]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-17 135664]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-9-20 34248]
S3 V0220Dev;Live! Cam Video IM;c:\windows\system32\drivers\V0220Dev.sys [2007-11-13 146112]
S3 V0220Vfx;V0220VFX;c:\windows\system32\drivers\V0220Vfx.sys [2007-11-13 6272]

=============== Created Last 30 ================

2009-12-16 17:53:57 0 d-----w- C:\New Folder (4)
2009-12-16 17:53:49 0 d-----w- C:\New Folder (3)
2009-12-16 17:53:41 0 d-----w- C:\New Folder (2)
2009-12-16 17:53:33 0 d-----w- C:\New Folder
2009-12-10 15:54:04 0 d-----w- c:\docume~1\bossla~1\applic~1\Blackberry Desktop
2009-12-10 15:44:33 256 ----a-w- c:\windows\system32\pool.bin
2009-12-10 15:44:31 0 d-----w- c:\docume~1\bossla~1\applic~1\Research In Motion
2009-12-10 15:42:19 26496 ----a-r- c:\windows\system32\drivers\RimSerial.sys
2009-12-10 15:41:08 0 d-----w- c:\program files\common files\Research In Motion
2009-12-10 15:41:02 0 d-----w- c:\program files\Research In Motion
2009-12-07 14:08:52 0 d-----w- c:\docume~1\bossla~1\applic~1\Malwarebytes
2009-12-07 14:08:44 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-07 14:08:41 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-07 14:08:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-07 14:08:35 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-07 12:07:44 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-12-07 12:07:34 0 d-----w- c:\program files\SUPERAntiSpyware
2009-12-07 12:07:34 0 d-----w- c:\docume~1\bossla~1\applic~1\SUPERAntiSpyware.com
2009-12-07 12:07:05 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-12-07 10:45:57 2768 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-12-07 10:37:44 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2009-12-07 10:35:56 0 d-----w- c:\program files\STOPzilla!
2009-12-07 10:35:53 0 d-----w- c:\program files\common files\iS3
2009-12-07 10:35:51 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-12-02 18:51:46 0 d-----w- c:\program files\common files\xing shared
2009-11-30 13:52:19 0 d-----w- c:\program files\SecondLife

==================== Find3M ====================

2009-11-08 16:16:26 45024 ---ha-w- c:\windows\system32\mlfcache.dat
2009-11-02 20:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2008-09-04 16:47:09 32768 -csha-w- c:\windows\system32\config\systemprofile\local

settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 21:47:23.16 ===============

Attached Files



#4 schrauber

schrauber

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Posted 26 December 2009 - 03:32 AM

Hello, yasmin01 and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 yasmin01

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Posted 27 December 2009 - 10:20 AM

Thanks have copied from the file I saved as the machine shut down before I could paste from the copy button is that ok or shall I do it again?


---- System - GMER 1.0.15 ----

Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateFile [0xAFCD678A]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateKey [0xAFCD6821]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcess [0xAFCD6738]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwCreateProcessEx [0xAFCD674C]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteKey [0xAFCD6835]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwDeleteValueKey [0xAFCD6861]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwEnumerateKey [0xAFCD68CF]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwEnumerateValueKey [0xAFCD68B9]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xAFCD67CA]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwNotifyChangeKey [0xAFCD68FB]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenKey [0xAFCD680D]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenProcess [0xAFCD6710]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwOpenThread [0xAFCD6724]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwProtectVirtualMemory [0xAFCD679E]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwQueryKey [0xAFCD6937]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwQueryMultipleValueKey [0xAFCD68A3]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwQueryValueKey [0xAFCD688D]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwRenameKey [0xAFCD684B]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwReplaceKey [0xAFCD6923]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwRestoreKey [0xAFCD690F]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetContextThread [0xAFCD6776]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetInformationProcess [0xAFCD6762]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwSetValueKey [0xAFCD6877]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwTerminateProcess [0xAFCD67F9]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwUnloadKey [0xAFCD68E5]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xAFCD67E0]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) ZwYieldExecution [0xAFCD67B4]
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtCreateFile
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtMapViewOfSection
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenProcess
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtOpenThread
Code \SystemRoot\system32\drivers\mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.) NtSetInformationProcess

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat mfehidk.sys (Host Intrusion Detection Link Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Ip Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)

#6 schrauber

schrauber

    Mr.Mechanic


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Posted 27 December 2009 - 02:36 PM

Hi,



Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#7 schrauber

schrauber

    Mr.Mechanic


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Posted 01 January 2010 - 07:32 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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