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Unknown Virus Killing All Anti-Virus Software


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2 replies to this topic

#1 janakatja

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Posted 07 December 2009 - 01:11 AM

I don't really know where to start. I'm also on another forum with this topic but at the moment I'm not being helped, and I'm desperate. A few months ago I started having various issues with my computer: strange processes running, re-directing, random fake error and warning messages and wallpaper changes... So, I tried running Spybot like I normally would, only for some reason, it wouldn't open. I tried downloading Malwarebytes which closed the moment it was finished downloading and was never to be found again. So, I tried downloading Avast. This was closed and erased before it could even finish downloading and if I try to download it again, it won't even start. This went on for several different programs whether I renamed them, ran them in safe mode, even including ComboFix and HijackThis so unfortunately, I won't be posting my log here. The only important piece of information I've gotten from the other forum is that my scecli.dll file is infected. Just from what I know, win.exe and b.exe could be of concern, but without any anti-virus I don't know what to do. The only things I have successfully been able to run are GMER, win32diag, and RootRepeal. If you'd like me to post one of these logs, let me know. PLEASE HELP! Thank you.

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#2 garmanma

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Posted 07 December 2009 - 11:50 AM

Since you were successful in creating a Root Repeal log and a Win32diag log you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/


If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
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#3 Orange Blossom

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Posted 07 December 2009 - 11:08 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/277191/unknown-virus-killing-all-anti-virus-software/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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