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Blazefind infection making me insane!


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5 replies to this topic

#1 TivoBuddy

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Posted 06 May 2004 - 06:01 AM

I've looked everywhere and tried everything. Someone recommmended this forum to me as the place where I could get some REAL help. I'm pretty darn computer literate and this one is really making me nuts. I'm close to having to reburn my entire system unless one of you experts can save me!!!!

PROBLEM:
BlazeFind keeps taking over my web pages. A blazefind.com URL shows in the status bar, but immediately redirects the page to http://static.vpptechnologies.com/blaze/landing.html
Also, whenever a "page cannot be found", it shows the BlazeFind page instead of the default Microsoft search page (was it msn?).

SOURCE

I've been trying to spread the word that I got this infection by downloading the "file upload" tool from snapfish.com--a digital photo printing company that I'd assumed was reputable enough not to hose my computer if I trusted them. How wrong I was (and no, they aren't getting a dime of my money).

WHAT I'VE TRIED

Ad-aware, Spybot S&D, PestPatrol. All of them now tell me my system is clean (after fixing whatever they did), but the problem is not solved. I've searched Spybot's process and startup screens, but I don't see anything amiss (I've even disabled things I didn't recognize in the startup).

HIJACKTHIS LOG

Logfile of HijackThis v1.97.7
Scan saved at 6:56:02 AM, on 5/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
C:\Program Files\RCALyraMP3Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe
C:\WINDOWS\Cyb2k.exe
C:\WINDOWS\SYSTEM32\tbctray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security Professional\NISUM.EXE
C:\NortonSystemWorks\Norton Utilities\NPROTECT.EXE
C:\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security Professional\SymPxSvc.exe
C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\The Phillips Family\Application Data\Mozilla\Profiles\default\rqjp8chs.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\The Phillips Family\Application Data\Mozilla\Profiles\default\rqjp8chs.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9FB534E3-67CB-4307-AE0A-9E8B5581BE2C} - C:\PROGRA~1\WIACA5~1\WinSB1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\NortonSystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\SYSTEM32\tbctray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: JavaConnect - https://dcstext01.extra.daimlerchrysler.com...JavaConnect.cab
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4...0367/wmavax.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://sodddm06.extra.daimlerchrysler.com/iNotes.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://sodddm06.extra.daimlerchrysler.com/iNotes6.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {55E515F7-0FA2-4610-874E-028107E766A3} (eWebEditProLibCtl3.eWebEditPro) - https://publish.extra.daimlerchrysler.com/w...webeditpro3.cab
O16 - DPF: {64A6114F-2976-4634-BE36-134BF84D369C} (eWebEditProLibCtl4.eWebEditPro) - https://prapp.extra.daimlerchrysler.com/prn...webeditpro4.cab
O16 - DPF: {8947B3AA-3B52-4203-A138-3B2BB8C55587} (HTMLEdit.EditorControl) - file://C:\HTMLEdit_PR_v1008.CAB
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/mail/autocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_1us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab



OTHER INFORMATION
I'm not sure what other info you'll need, but I'll be happy to post it if requested.


WHAT I'LL DO IF YOU HELP ME
Short of being your best friend forever, I'll use every avenue available to me (and they are many) to spread the word about what a great resource this site is.

Help me, bleepingcomputer posters ... you're my only hope!

BC AdBot (Login to Remove)

 


#2 Guest_Plimsol_*

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Posted 06 May 2004 - 09:21 AM

I want you to fix some of those entries. Please do the following:

First Disable System Restore. You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore
or

Windows XP System Restore Guide

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Just fix these
O2 - BHO: (no name) - {9FB534E3-67CB-4307-AE0A-9E8B5581BE2C} - C:\PROGRA~1\WIACA5~1\WinSB1.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

Fix this unless you specifically know what this is
O16 - DPF: {8947B3AA-3B52-4203-A138-3B2BB8C55587} (HTMLEdit.EditorControl) - file://C:\HTMLEdit_PR_v1008.CAB

Reboot your computer into Safe Mode and delete the following files:

Then delete these if they exist
CC:\PROGRA~1\WIACA5~1\WinSB1.dll

Renable system restore with instructions from tutorial above

Reboot your computer to go back to normal mode and post a new log.

#3 TivoBuddy

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Posted 06 May 2004 - 06:39 PM

Hurray!!! Someone has decided to help me! Plimsol, you're the best. :thumbsup:

Okay, I followed your directions... here's the scoop.

You asked whether I knew what one of the O16s was (HTMLEdit...) Yes, that's something I run for work, so I'm ok with that one.

I fixed the O2 and O16 you suggested with HijackThis.

In safe mode, I couldn't find the file you referenced. I assume that was something under C:\Program Files\ but perhaps your syntax means I should have looked elsewhere.

I *did*, however, while in safe mode, find a folder under Program Files called "WindowsSB". It contained several .ico files (including BlazeFind) and a file called WindowsSB.xml. I went ahead and deleted the folder.

I also saw a file under the Windows folder called WinSBUninst.exe and deleted that.


Rebooted, turned system restore back on, and tried the stuff in IE that has been a sure way of seeing BlazeFind popup. And it's not there!! No BlazeFind! A beautiful "page cannot be displayed" screen! And I can even use the Mirriam-Webster dictionary without interruption!

If "this house is clean" now, I'll take this time to thank you profusely and click on the link I saw about how to support this forum.

If there's still work to be done, I'll follow your guidence with utmost respect and appreciation.

Here's my new HijackThis log file:



Logfile of HijackThis v1.97.7
Scan saved at 7:25:37 PM, on 5/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Internet Security Professional\IAMAPP.EXE
C:\Program Files\RCALyraMP3Jukebox\Profiler\LYRAHDDProfilerTrayApp.exe
C:\WINDOWS\Cyb2k.exe
C:\WINDOWS\SYSTEM32\tbctray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security Professional\NISUM.EXE
C:\NortonSystemWorks\Norton Utilities\NPROTECT.EXE
C:\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security Professional\NISSERV.EXE
C:\Program Files\Norton Internet Security Professional\SymPxSvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\The Phillips Family\Application Data\Mozilla\Profiles\default\rqjp8chs.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\The Phillips Family\Application Data\Mozilla\Profiles\default\rqjp8chs.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\NortonSystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\SYSTEM32\tbctray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: JavaConnect - https://dcstext01.extra.daimlerchrysler.com...JavaConnect.cab
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/d/4...0367/wmavax.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://sodddm06.extra.daimlerchrysler.com/iNotes.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://sodddm06.extra.daimlerchrysler.com/iNotes6.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {8947B3AA-3B52-4203-A138-3B2BB8C55587} (HTMLEdit.EditorControl) - file://C:\HTMLEdit_PR_v1008.CAB
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/mail/autocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_1us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

#4 Guest_Plimsol_*

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Posted 06 May 2004 - 07:23 PM

You are completely clean. Nice job!

Come back if you need any help in the future :thumbsup:

#5 TivoBuddy

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Posted 07 May 2004 - 05:25 AM

Thank you, Plimsol. I have happily clicked your link and made a donation in your name to supporting this fabulous forum.

:thumbsup:

#6 Papakid

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Posted 07 May 2004 - 08:55 AM

Hi TivoBuddy.

Thank you, Plimsol. I have happily clicked your link and made a donation in your name to supporting this fabulous forum.


Thanks so much for that & for spreading the word about BC. Great job, as usual, Plimsol.

I've searched Spybot's process and startup screens, but I don't see anything amiss (I've even disabled things I didn't recognize in the startup).


It's great that Blazefind is gone, but you may have some more items in starup that need attention. Could you tell us what those items are? If you would, please open Spybot S&D & in the System Startup section click on "Export", save that log somewhere that is easy to get to & then post the log here. These parasites seem to travel in packs, so there could be something else that you will want to be rid of once and for all.

We always did feel the same

We just started from a different point of view

Tangled up in blue--Bob Dylan





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