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Google re-directing, tabs opening without warning


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#1 Squidlett

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Posted 06 December 2009 - 03:52 PM

Hi guys, didn't want my second post to be about getting infected with a virus, but windows and the horrible person who created whatever is ruining my computer had other ideas! :(

I upgraded to windows 7 from vista and reinstalled a load of programs from my old pc, one of which I assume contained a virus of some sort, either that or I managed to pick it up inside the first hour of being online before i re-downloaded norton 360.
I dont know what it is, but it keeps redirecting links in google to other search engines or useless sites such as directdr.com, opening new tabs in firefox and internet explorer to poker and gambling sites. Its really becoming a pain, and I need to get rid of it, so if anyone can help me it would be a great help!

I scanned my pc with Malwarebytes and it detected and deleted a trojan dropper and a rootkit.tdss file in my system folder, but avast and norton cant find a thing. I have attatched a log from Hijackthis, hopefully someone will be able to make more sense of it here than i can! :(
Thanks in advance guys!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:40, on 01/12/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O13 - Gopher Prefix:
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe

--
End of file - 4372 bytes

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#2 Squidlett

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Posted 09 December 2009 - 05:03 PM

Just an update to the situation, I have run virtually every antivirus and malware removal tool i can think of, malwarebytes, superantispyware, rkill, norton, you name it ive done it, after running GMER I have discovered its being caused by the atapi.sys rootkit, which is causing all the problems with people being redirected! Can anyone advise me on how to safely remove it, I can't run combofix as im running windows 7, what can I use to get rid of it?! attatched is the report from GMER...

GMER 1.0.15.15273 - http://www.gmer.net
Rootkit quick scan 2009-12-09 22:00:59
Windows 6.1.7600
Running: nh7hi26b.exe; Driver: C:\Users\Alex\AppData\Local\Temp\kxldrpog.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device -> \Driver\atapi \Device\Harddisk0\DR0 8597B618

---- Files - GMER 1.0.15 ----

File C:\Windows\system32\drivers\atapi.sys suspicious modification


---- EOF - GMER 1.0.15 ----

#3 Squidlett

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Posted 12 December 2009 - 01:41 PM

please close thread, I am recieving help at TechSupportForum...Thanks anyway! :(

#4 Elise

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Posted 18 December 2009 - 08:40 AM

Topic closed.

regards, Elise


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