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Virus - Jirihwol


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27 replies to this topic

#1 glynnmania

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Posted 06 December 2009 - 03:47 PM

Hi,

I've got a virus on my computer and am unable to remove completely using avira, spybot, iobit, a2, ashampoo.

I think the the trojan is called win.32vundo

It also won't let the avira center run and continues to open ie even though I use firefox.

If someone can help, I'd really appreciate it.

Edited by glynnmania, 06 December 2009 - 08:54 PM.


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#2 Computer Pro

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Posted 06 December 2009 - 10:04 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 glynnmania

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Posted 06 December 2009 - 10:28 PM

Thanks for the response. I will do that now and post results.

#4 Computer Pro

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Posted 06 December 2009 - 10:41 PM

Your very welcome. I will be waiting on your log.
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#5 glynnmania

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Posted 06 December 2009 - 10:50 PM

I am unable to change the file name prior to downloading. I have tried to right click and save target as, but no luck.

#6 Computer Pro

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Posted 06 December 2009 - 11:06 PM

Try to run the file without renaming it.
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#7 glynnmania

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Posted 06 December 2009 - 11:06 PM

I was able to download from softpedia, however unable to run the program before and after install. I tried to change the name after install and I see in my processexplorer window that ie opens and then malwarebytes closes.

#8 glynnmania

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Posted 06 December 2009 - 11:08 PM

named it back to the original file and the same thing happens.

#9 Computer Pro

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Posted 07 December 2009 - 04:47 PM

Ok, lets try Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
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#10 glynnmania

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Posted 07 December 2009 - 06:01 PM

Ok, here I go...

#11 glynnmania

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Posted 07 December 2009 - 06:10 PM

When I launch it and do what you've instructed ie opens up in the background then I get an error msg from dr. web. When I close the program, it tells me that it has found a virus, redirects me to the faq on their site then prompts me to download the full version.

#12 Computer Pro

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Posted 07 December 2009 - 06:26 PM

Try running it in Safe Mode.
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#13 glynnmania

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Posted 07 December 2009 - 06:30 PM

Sorry, I don't know what that means.

#14 Computer Pro

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Posted 07 December 2009 - 06:32 PM

Sorry I forgot to include instructions.

Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
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#15 glynnmania

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Posted 07 December 2009 - 06:33 PM

Thanks for the quick response. You've been a great help so far. Here I go...




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