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Fake windows security infection


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4 replies to this topic

#1 CASE3

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Posted 06 December 2009 - 03:27 PM

Hey all,
My laptop has something nasty on it. It started first with a fake windows security popup that was not caught by my antivirus program (Norton but no subscribtion for a while now). I tried first deleting all temp files and this seemed to help as there is no longer a popup but the computer also started freezing a couple of minutes after startup. I downloaded Avast! since my outdated Norton wasn't helping but it wouldn't work without freezing in normal mode so I tried it in safe mode. It did find a virus (Win32 something, can't remember exactly) which was deleted and now it does not find anything but I still can't use my normal mode for more than a couple minutes and most often not at all. I have not been able to properly use any antivirus program in normal mode for a while now. I was able to download dds and tried running it in normal mode but right after it showed the text it froze and I was unable to save the file. So I ran dds in safe mode and the text file is shown below. I also am still having internet explorer randomly open to random websites even in safe mode so I still definitely have some infections. Any help would be greatly appreciated.


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Tyler at 12:07:51.04 on 06/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.781 [GMT -8:00]

AV: AntiMalware *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: Norton AntiVirus 2006 *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Worm Protection *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Tyler\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Settings,ProxyOverride = local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton antivirus\NavShExt.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton antivirus\NavShExt.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpn client.lnk - c:\windows\installer\{4c271126-c295-4828-a901-5910ae0c258b}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tyler\applic~1\mozilla\firefox\profiles\usjt5tjk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - plugin: c:\documents and settings\tyler\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPJPI150_04.dll
FF - plugin: c:\program files\java\jre1.5.0_04\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPCDP32.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npSfAppM.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

S1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\Savrtpel.sys [2005-8-27 53896]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-9-17 192104]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-9-17 169576]
S2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2009-9-2 312592]
S2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2005-10-22 139888]
S2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-10-6 1174152]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2007-1-3 102712]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20070103.018\NAVENG.Sys [2007-1-3 80408]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20070103.018\NavEx15.Sys [2007-1-3 833048]
S3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2005-8-27 334984]
S3 SAVScan;Symantec AVScan;c:\program files\norton antivirus\SAVScan.exe [2005-8-27 198368]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2009-12-06 11:18:54 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-06 10:31:42 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-06 08:33:25 194 ----a-w- c:\windows\system32\srcr.dat
2009-12-06 07:54:12 0 d-----w- c:\program files\AntiMalware
2009-11-20 03:35:21 0 d-----w- c:\docume~1\tyler\applic~1\StreamTorrent
2009-11-20 03:35:20 0 d-----w- c:\program files\StreamTorrent 1.0
2009-11-18 02:42:43 600 ----a-w- c:\documents and settings\tyler\PUTTY.RND
2009-11-13 16:21:10 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf
2009-11-13 16:21:08 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-11-13 16:20:29 21504 ----a-w- c:\windows\system32\drivers\hidserv.dll

==================== Find3M ====================

2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2008-05-14 05:57:53 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051320080514\index.dat

============= FINISH: 12:09:01.95 ===============

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#2 extremeboy

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Posted 19 December 2009 - 09:06 PM

Hi,

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems just let me know in your next reply or simply post a Hijackthis log.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
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#3 CASE3

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Posted 22 December 2009 - 03:58 PM

Hey EB,
I ended up doing a fresh install of windows xp and everything is working again. Thanks for your reply and have a happy holidays. Cheers,
Tyler

#4 extremeboy

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Posted 22 December 2009 - 04:21 PM

Thanks for letting me know.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

With Regards,
Extremeboy

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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#5 extremeboy

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Posted 22 December 2009 - 04:23 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed.
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,
Extremeboy
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