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Hijacked browser after spy/malware removal

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2 replies to this topic

#1 MarkP31


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Posted 06 December 2009 - 03:03 PM

Hello, and thank you in advance for reading this post.
I have a browser hijack problem on a machine running XP Pro SP3, and have used multiple scanners and removal softwares, none of which seem to fix the hijack problem. I have read some articles online that make mention of registry entries being changed by malware, I'm not sure if this is whats going on, but it seems like it to me because I also installed Google Chrome and the problem is effecting that as well. I have run Spy Sweeper, Window Washer, Windows Defender, Malicious software removal tool, Microsoft Security Essentials, Browser Hijack Recover, Hijack This, Spybot S&D, SpywareKill, CWShredder, Malwarebytes Anti-malware, and A-Squared free version. Each of these softwares found and removed something diffrent, but have not fixed the browser problem. As per the new user guide I downloaded and ran the DDS scan and have the logs saved.

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#2 garmanma


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Posted 08 December 2009 - 09:37 PM

Welcome to BC

I downloaded and ran the DDS scan and have the logs saved.

Go ahead and post them in the HJT forum
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#3 Orange Blossom

Orange Blossom

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Posted 09 December 2009 - 11:42 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/277487/hijack-this-log-posted-per-request/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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