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black screen restart


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#1 CROSSBONES

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Posted 06 December 2009 - 12:32 PM

I grew impatient and restarted a frozen computer (Dell C521, Vista) while it was frozen during an update. When I started it up all that happened was a black screen, with no activity what so ever and a fan racing inside the case. This computer was ready to go and bit the dust on me. What happened?

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#2 hamluis

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Posted 06 December 2009 - 02:10 PM

You probably corrupted/damaged various system files which are necessary to boot. Maybe drivers also, don't know

I would try running chkdsk /r on it from the XP Recovery Console...as a first step.

Louis

#3 CROSSBONES

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Posted 06 December 2009 - 02:30 PM

It would have to come from a cd or flash drive that took over the system for a start up, because there is no cursor.........nothing on the screen.

#4 hamluis

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Posted 06 December 2009 - 04:44 PM

Download Recovery Console, Bootable ISO - http://www.webtree.ca/windowsxp/repair_xp.htm

Once downloaded, you must burn the .iso file to CD, using one of the techniques listed in the following link.

How to successfully burn or write an ISO-image to cd or dvd - http://iso.snoekonline.com/iso.htm

The simplest thing to do...remove the hard drive, temporarily attach it to another systems and run chkdsk /r on the drive from that system.

Louis

#5 CROSSBONES

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Posted 06 December 2009 - 07:16 PM

hamluis, I'll try the bootable iso tomorrow. I have Vista. Will that work? I am thinking this is worse than the HDD, but I'll try that too.

#6 hamluis

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Posted 07 December 2009 - 10:51 AM

You posted in the Internal Hardware forum...for what may be a Vista issue (corrupted/damaged files)...I don't know.

The XP Recovery Console...I would not expect that to be of any value with Vista problems (my error, I always think I'm in the XP forum).

Since your post indicates that you think it's a hardware issue...I suggest awaiting inputs from those who are more knowledgeable than I about such.

Louis

#7 CROSSBONES

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Posted 07 December 2009 - 01:06 PM

I suspect that it is a bios error. Perhaps I should have posted somewhere else.

#8 CROSSBONES

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Posted 07 December 2009 - 08:09 PM

I have done some diagnostics and asked a lot of questions and read a lot of literature. It appears as if the mobo croaked. I hate when that happens!




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