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Antivirus System Pro


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1 reply to this topic

#1 Todd K.

Todd K.

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Posted 06 December 2009 - 03:19 AM

I downloaded your "Remove Antivirus System Pro" guide (which I found when I Googled "Antivirus System Pro"), but I'm still infected. My Google Chrome browser redirects to random websites when I search Google and click on one of the search results. Antivirus System Pro launches after my computer reboots, and there is no way to stop it unless I can disable "empssysguard.exe" in my Task Manager processes before it has a chance to boot up if I'm to be able to use my computer at all. I'm running Windows XP Media Center Edition SP2. What else can I tell you? Please help. :thumbsup:

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#2 garmanma

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Posted 08 December 2009 - 08:21 PM

Is it constantly in a reboot loop or can you access Task Manager?
Ctrl + Alt + Delete
Ctrl + Shift then Esc

Is there any way you can run this?

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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