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Antivirus System Pro


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4 replies to this topic

#1 Charles Russell

Charles Russell

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  • 3 posts
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  • Local time:08:09 AM

Posted 05 December 2009 - 09:05 PM

Last Sunday, I got hit by the Antivirus System Pro malware. Seemingly, I was successful in removing it but now have a problem that acts like a virtual memory issue. Between 15-20 minutes after turning on my computer (HP Pavilion 5220US), the display freaks out, blanking out some lines while others appear normal. I cannot start any new programs (various messages from invalid system image to cannot initialize program, to invalid dll. Eventually, the computer locks up and the only way to get out of it is to power off using the power button. I have tried eveything that I know of to identify and resolve the problem, but have been unsuccessful. I also recently replaced my harddrive because of errors on the drive. I imaged it to a new drive and am now running the new drive in my system. Might the problem be corrupt files because of the harddrive errors and not malware? Any and all help would be appreciated.

DDS.txt:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Charles Russell at 20:46:13.43 on Sat 12/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.281 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apricorn\Schedule2\schedul2.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\PurgeIE\PurgeIE_Service.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apricorn\EZ Gig II\EZGigMonitor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Apricorn\Schedule2\schedhlp.exe
C:\Program Files\Apricorn\EZ Gig II\TimounterMonitor.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Charles Russell.LAPTOP\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: TwcToolbarBhoApp Class: {aa1f9ddb-e605-4ba6-81d4-e427dee012ad} - c:\windows\system32\TwcToolbarBho.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [PurgeIE] "c:\progra~1\purgeie\PURGEIE.EXE" BOOT
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [EZGigMonitor.exe] c:\program files\apricorn\ez gig ii\EZGigMonitor.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apricorn Scheduler Service] "c:\program files\common files\apricorn\schedule2\schedhlp.exe"
mRun: [AcronisTimounterMonitor] c:\program files\apricorn\ez gig ii\TimounterMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\ipsecdialer.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2E5E800E-6AC0-411E-940A-369530A35E43} - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: turbotax.com
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxp://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1156034823500
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/mail/ymmapi.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\charle~1.lap\applic~1\mozilla\firefox\profiles\zts7r6pf.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1691.8062\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-21 64288]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-11-29 207792]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-8-19 353672]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\spyware doctor\bdt\BDTUpdateService.exe [2009-11-29 112592]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 CVPNDRV;Cisco Systems IPsec Driver;c:\windows\system32\drivers\CVPNDrv.sys [2008-1-12 263749]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-6-22 10384]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-11 24652]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-12-3 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091203.004\naveng.sys [2009-12-3 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091203.004\navex15.sys [2009-12-3 1323568]
S2 gupdate1ca25d8373697ae;Google Update Service (gupdate1ca25d8373697ae);c:\program files\google\update\GoogleUpdate.exe [2009-8-25 133104]
S2 pciinfo;HP Pci Information;\??\c:\docume~1\charle~1.lap\locals~1\temp\hpispz\hpdom\pciinfo.sys --> c:\docume~1\charle~1.lap\locals~1\temp\hpispz\hpdom\pciinfo.sys [?]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-11-29 359624]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-11-29 1141712]

=============== Created Last 30 ================

2009-12-05 11:30:37 54 ----a-w- c:\windows\system32\rp_stats.dat
2009-12-05 11:30:37 39 ----a-w- c:\windows\system32\rp_rules.dat
2009-12-05 11:05:38 0 d-----w- c:\program files\Trend Micro
2009-12-04 11:40:01 1431272 ----a-w- c:\windows\system32\AutoPartNt.exe
2009-12-04 11:40:01 1024 ----a-w- c:\windows\system32\AutoPartNt.let
2009-12-04 11:37:25 0 d-----w- c:\docume~1\alluse~1\applic~1\Apricorn
2009-12-04 11:24:32 400560 ----a-w- c:\windows\system32\drivers\timntr.sys
2009-12-04 11:24:32 39376 ----a-w- c:\windows\system32\drivers\tifsfilt.sys
2009-12-04 11:24:22 120688 ----a-w- c:\windows\system32\drivers\snapman.sys
2009-12-04 11:23:53 0 d-----w- c:\program files\common files\Apricorn
2009-12-04 11:23:53 0 d-----w- c:\program files\Apricorn
2009-12-04 02:30:52 0 d-----w- c:\docume~1\charle~1.lap\applic~1\Uniblue
2009-12-04 02:30:45 0 d-----w- c:\program files\Uniblue
2009-12-01 01:17:47 0 d-----w- c:\program files\CCleaner
2009-11-30 01:44:53 882 ----a-w- c:\windows\RegSDImport.xml
2009-11-30 01:44:53 880 ----a-w- c:\windows\RegISSImport.xml
2009-11-30 01:44:53 767952 ----a-w- c:\windows\BDTSupport.dll
2009-11-30 01:44:52 149456 ----a-w- c:\windows\SGDetectionTool.dll
2009-11-30 01:44:52 131 ----a-w- c:\windows\IDB.zip
2009-11-30 01:44:51 1152444 ----a-w- c:\windows\UDB.zip
2009-11-30 01:44:50 165840 ----a-w- c:\windows\PCTBDRes.dll
2009-11-30 01:44:50 1640400 ----a-w- c:\windows\PCTBDCore.dll
2009-11-30 01:43:06 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-11-30 01:43:06 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2009-11-30 01:42:55 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-11-30 01:42:54 87784 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2009-11-30 01:42:54 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-11-30 01:42:54 207792 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-11-30 01:42:36 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2009-11-30 01:42:36 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2009-11-30 01:42:22 0 d-----w- c:\program files\common files\PC Tools
2009-11-30 01:42:22 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2009-11-30 01:42:21 0 d-----w- c:\program files\Spyware Doctor
2009-11-30 01:42:21 0 d-----w- c:\docume~1\charle~1.lap\applic~1\PC Tools
2009-11-25 02:34:07 0 d-----w- c:\program files\Seagate
2009-11-25 02:31:29 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-22 00:04:41 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-22 00:04:01 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-22 00:00:57 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}

==================== Find3M ====================

2009-11-30 01:28:49 71168 ----a-w- c:\windows\system32\LxrJD31s.exe
2009-11-30 01:28:49 69824 ----a-w- c:\windows\system32\drivers\LxrJD31d.sys
2009-11-30 01:28:49 61440 ----a-w- c:\windows\system32\LxrJD20Sat.dll
2009-11-30 01:28:49 249856 ----a-w- c:\windows\system32\LxrJD31.dll
2009-11-30 01:28:49 163840 ----a-w- c:\windows\system32\LxrJD31c.exe
2009-11-30 01:28:49 146432 ----a-w- c:\windows\system32\LxrJD31p.exe
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-21 04:08:54 3598336 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-25 16:42:38 129784 ------w- c:\windows\system32\pxafs.dll
2009-09-25 16:42:38 120056 ------w- c:\windows\system32\pxcpyi64.exe
2009-09-25 16:42:38 118520 ------w- c:\windows\system32\pxinsi64.exe
2009-09-25 16:41:28 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-09-25 16:41:26 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-09-25 16:41:26 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-09-25 16:41:26 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-09-25 16:41:26 696320 ----a-w- c:\windows\system32\DivX.dll
2009-09-25 05:37:10 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2006-08-19 05:57:18 22 --sha-w- c:\windows\sminst\HPCD.sys

============= FINISH: 20:48:18.81 ===============

Attached Files



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#2 aommaster

aommaster

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Posted 19 December 2009 - 02:07 PM

Hello, Charles Russell.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Please note that I am in the process of my training so it may take a while for me to get back to you, as each of my fixes need to be checked by a coach first.

We need to run RSIT
  • Download random's system information tool (RSIT) by random/random and save it to your desktop.
  • Double click on RSIT.exe.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
In your next reply, please include the following:
  • Log.txt
  • info.txt

My website: http://aommaster.com
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If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 Charles Russell

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Posted 20 December 2009 - 04:39 PM

Thank you for responding aommaster. Through trial and error, I discovered the problem was a corrupted Zone Alarm file and have corrected it.

#4 aommaster

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Posted 20 December 2009 - 05:37 PM

Hi!

No problem! Thanks for letting me know :(

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#5 Farbar

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Posted 20 December 2009 - 06:43 PM

This thread will now be closed since the issue seems to be resolved.




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