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My Desktop has a Green Screen Telling Me My System is Infected


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28 replies to this topic

#1 Sam-chan

Sam-chan

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  • 34 posts
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  • Local time:03:41 AM

Posted 05 December 2009 - 03:20 PM

Hi, I'm not sure of the name of the virus I have but I'll try to be as detailed as possible. I'm not exactly sure what I might've clicked on but sure enough I had a program all of a sudden try to run a scan on my computer which I stopped right away. But still I got this Shield Icon and a big Red X Icon in my task bar next to my clock. Then my desktop went green and a big black box in the center was telling me my system was infected, there were spelling and grammar mistakes... and then I started to get loads of pop-ups all telling me I have a virus. I had McAfee as my anti-virus, so I ran a scan but after two days the scan got stuck on 63% so from a friend's recommendation I uninstalled McAfee and downloaded and installed a trial of ESET NOD 32 Antivirus. I ran a scan and after many reboots (I would get prompted to reboot to completely delete an infection) the Shield Icon and the Red X Icon were gone from my task bar and the pop-ups stopped, but my desktop still had that ugly green screen and the system warning. I rebooted and then got a RUNDLL prompt saying: Error loading C:\windows\system32\meyeyihi.dll The specified Module could not be found.

I downloaded and installed Windows updates, I used Window's Malicious Software Removal Tool which didn't find anything wrong. Then I installed and ran Window's Defender, which also didn't find anything wrong. Then I installed Malwarebytes Anti Malware Software which fixed my desktop. I rebooted and got an error telling me: Windows could not find logon.exe
I rebooted again, and I didn't get the error again.

Just when I thought my computer was okay, I rebooted in safemode and then got a blue screen telling me my system had been shut down to prevent damage do to a virus. So I rebooted again in normal mode and followed the web instruction for this site. I ran DDS and saved the logs. But when I tried to run Root Repeal, the computer would freeze at the message: Initializing please wait. Then I got the error message: Windows- Virtual Memory Minimum Too Low.

So now, I ask desperately for your help! :(


DDS (Ver_09-12-01.01) - NTFSx86
Run by Saman Awan at 13:18:53.21 on Sat 12/05/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.178 [GMT -6:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Saman Awan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
uDefault_Page_URL = hxxp://www.dellnet.com/
uSearch Bar = hxxp://search.search-exe.com/nph-search.cgi?tcode=exebar1&look=sbar1_srchbtn
mDefault_Page_URL = hxxp://att.yahoo.com
mDefault_Search_URL = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
mSearch Page = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
mStart Page = hxxp://att.yahoo.com
mSearch Bar = hxxp://search.search-exe.com/nph-search.cgi?tcode=exebar1&look=sbar1_srchbtn
uInternet Connection Wizard,ShellNext = hxxp://adserv.internetfuel.com/cgi-bin/omnidirect.cgi?SID=82&PID=2&LID=3
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
uSearchURL,(Default) = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
mSearchAssistant = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\companion\installs\cpn0\yt.dll
mURLSearchHooks: H - No File
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\common\companion\installs\cpn0\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: {7711f6f5-cd75-b69c-7e78-a8f300a53f1e} - c:\program files\cdmweb\kerhpfvxij.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\companion\installs\cpn0\yt.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: {0494D0D9-F8E0-41AD-92A3-14154ECE70AC} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [PPAP] c:\documents and settings\all users\application data\ppliveva\application\PPAP.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [nwiz] nwiz.exe /install
mRun: [WildTangent CDA] "c:\program files\wildtangent\apps\cda\gamedrvr.exe" /startup "c:\program files\wildtangent\apps\cda\cdaEngine0500.dll"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [Motive SmartBridge] c:\progra~1\sbcsel~1\smartb~1\MotiveSB.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SpywareTerminator] "c:\program files\spyware terminator\SpywareTerminatorShield.exe"
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\at&tse~1.lnk - c:\program files\sbc self support tool\bin\matcli.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\office~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hposol08.exe
mPolicies-explorer: <NO NAME> =
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} - hxxp://www.rovion.com/Controls/Rovion.cab
DPF: {2D36AF92-04D3-11D8-B719-0000865F231B} - hxxps://my.sabre.com/jars/TMinReqX.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper2007261.dll
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/installs/ymail/ymmapi.dll
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
DPF: {B9B38E70-EEF6-4E3A-AE84-DDE59A053B7C} - hxxp://mail.daum.net/hanmail-ax/DaumActiveX/2_0_0_4/DaumActiveX.cab?ver=2,0,0,4
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - hxxp://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
AppInit_DLLs: rerutepe.dll c:\windows\system32\meyeyihi.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: jegotafit - {afe9e53d-fa93-4f40-b0dd-33e040105a4e} - c:\windows\system32\meyeyihi.dll
STS: mujuzedij: {afe9e53d-fa93-4f40-b0dd-33e040105a4e} - c:\windows\system32\meyeyihi.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli fegezano.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\samana~1\applic~1\mozilla\firefox\profiles\y67ayuqv.default\
FF - prefs.js: browser.startup.homepage - hxxp://att.my.yahoo.com/
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-9-29 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-9-29 96408]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214664]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-9-29 735960]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-12 24652]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-29 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-29 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-29 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-29 40552]

=============== Created Last 30 ================

2009-12-03 03:04:47 0 d-----w- c:\program files\ESET
2009-12-02 02:10:19 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-29 20:14:17 0 ----a-w- c:\windows\system32\11927.exe
2009-11-29 19:54:15 0 ----a-w- c:\windows\system32\9530.exe
2009-11-29 19:34:13 0 ----a-w- c:\windows\system32\27759.exe
2009-11-29 19:14:11 0 ----a-w- c:\windows\system32\12070.exe
2009-11-29 18:54:08 0 ----a-w- c:\windows\system32\9028.exe
2009-11-29 18:34:06 0 ----a-w- c:\windows\system32\24513.exe
2009-11-29 18:14:04 0 ----a-w- c:\windows\system32\11230.exe
2009-11-29 17:54:02 0 ----a-w- c:\windows\system32\15216.exe
2009-11-29 17:33:59 0 ----a-w- c:\windows\system32\10836.exe
2009-11-29 17:13:57 0 ----a-w- c:\windows\system32\18627.exe
2009-11-29 16:53:55 0 ----a-w- c:\windows\system32\27319.exe
2009-11-29 16:33:52 0 ----a-w- c:\windows\system32\13158.exe
2009-11-29 16:13:50 0 ----a-w- c:\windows\system32\12604.exe
2009-11-29 15:53:48 0 ----a-w- c:\windows\system32\1173.exe
2009-11-29 15:33:46 0 ----a-w- c:\windows\system32\6638.exe
2009-11-29 15:13:43 0 ----a-w- c:\windows\system32\12892.exe
2009-11-29 14:53:41 0 ----a-w- c:\windows\system32\4633.exe
2009-11-29 14:33:39 0 ----a-w- c:\windows\system32\8785.exe
2009-11-29 14:13:37 0 ----a-w- c:\windows\system32\479.exe
2009-11-29 13:53:34 0 ----a-w- c:\windows\system32\3459.exe
2009-11-29 13:33:32 0 ----a-w- c:\windows\system32\30401.exe
2009-11-29 13:13:30 0 ----a-w- c:\windows\system32\19157.exe
2009-11-29 12:53:27 0 ----a-w- c:\windows\system32\6139.exe
2009-11-29 12:33:25 0 ----a-w- c:\windows\system32\12805.exe
2009-11-29 12:13:23 0 ----a-w- c:\windows\system32\29706.exe
2009-11-29 11:53:21 0 ----a-w- c:\windows\system32\23808.exe
2009-11-29 11:33:18 0 ----a-w- c:\windows\system32\23219.exe
2009-11-29 11:13:16 0 ----a-w- c:\windows\system32\22114.exe
2009-11-29 10:53:14 0 ----a-w- c:\windows\system32\2395.exe
2009-11-29 10:33:11 0 ----a-w- c:\windows\system32\4907.exe
2009-11-29 10:13:09 0 ----a-w- c:\windows\system32\32675.exe
2009-11-29 09:53:07 0 ----a-w- c:\windows\system32\15116.exe
2009-11-29 09:33:04 0 ----a-w- c:\windows\system32\28787.exe
2009-11-29 09:13:02 0 ----a-w- c:\windows\system32\3556.exe
2009-11-29 08:36:28 0 ----a-w- c:\windows\system32\32391.exe
2009-11-29 08:16:11 0 ----a-w- c:\windows\system32\5436.exe
2009-11-29 07:55:22 0 ----a-w- c:\windows\system32\4827.exe
2009-11-29 07:35:04 0 ----a-w- c:\windows\system32\11942.exe
2009-11-29 07:14:47 0 ----a-w- c:\windows\system32\2995.exe
2009-11-29 06:54:30 0 ----a-w- c:\windows\system32\491.exe
2009-11-29 06:34:13 0 ----a-w- c:\windows\system32\9961.exe
2009-11-29 06:13:55 0 ----a-w- c:\windows\system32\16827.exe
2009-11-29 05:53:38 0 ----a-w- c:\windows\system32\23281.exe
2009-11-29 05:33:21 0 ----a-w- c:\windows\system32\28145.exe
2009-11-29 05:13:03 0 ----a-w- c:\windows\system32\5705.exe
2009-11-29 04:52:46 0 ----a-w- c:\windows\system32\24464.exe
2009-11-29 04:32:29 0 ----a-w- c:\windows\system32\26962.exe
2009-11-29 04:12:11 0 ----a-w- c:\windows\system32\29358.exe
2009-11-29 03:51:54 0 ----a-w- c:\windows\system32\11478.exe
2009-11-29 03:31:37 0 ----a-w- c:\windows\system32\15724.exe
2009-11-29 03:11:19 0 ----a-w- c:\windows\system32\19169.exe
2009-11-29 02:51:02 0 ----a-w- c:\windows\system32\26500.exe
2009-11-29 02:30:45 0 ----a-w- c:\windows\system32\6334.exe
2009-11-29 02:10:28 0 ----a-w- c:\windows\system32\18467.exe
2009-11-29 01:49:48 0 ----a-w- c:\windows\system32\41.exe

==================== Find3M ====================

2009-10-19 23:53:44 3070976 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-14 15:41:57 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-25 05:37:11 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37:11 667136 ------w- c:\windows\system32\dllcache\wininet.dll
2009-09-25 05:37:11 627712 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-09-25 05:37:10 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\dllcache\ieencode.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2007-06-26 06:21:38 10227288 ----a-w- c:\program files\SpywareTerminatorSetup.exe
2006-11-21 02:22:36 15 -c--a-w- c:\program files\winreg.ini

============= FINISH: 13:20:57.93 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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  • Local time:03:41 AM

Posted 05 December 2009 - 03:38 PM

Hello! :(
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please copy and paste the contents of C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Sam-chan

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Posted 05 December 2009 - 04:01 PM

Hi Sam!

Thanks for getting back to me so fast! I DLed combofix onto my desktop. I went to my antivirus, and disabled it. However combofix is detecting that I have Spyware Doctor and Anti-Virus so I'm trying to find it and disable it as well before I run combofix. It's weird because my antivirus is Eset Nod 32. I'll post the report in a bit.

#4 Sam-chan

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Posted 05 December 2009 - 04:25 PM

I can't seem to find Spyware Doctor on my computer, I looked in uninstall programs. I don't even remember downloading it. Should I still run combofix?

#5 Buckeye_Sam

Buckeye_Sam

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Posted 06 December 2009 - 09:08 AM

Yes go ahead and run it anyway.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#6 Sam-chan

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Posted 06 December 2009 - 02:48 PM

Alright, I ran combofix and copied the log. The scan took roughly 20 min. Also I just realized this computer has 3 other users and all of them are administrators as well. Will that impact the cleaning/detection process at all? Also, when should I re enable my antivirus? Thanks so much!



ComboFix 09-12-06.06 - Saman Awan 12/06/2009 12:58.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.157 [GMT -6:00]
Running from: c:\documents and settings\Saman Awan\Desktop\ComboFix.exe
AV: ESET NOD32 Antivirus 4.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Freeze.com Toolbar
c:\program files\Freeze.com Toolbar\basis.xml
c:\program files\Freeze.com Toolbar\freeze.bmp
c:\program files\Freeze.com Toolbar\frzToolbar_logo.bmp
c:\program files\Freeze.com Toolbar\icons.bmp
c:\program files\Freeze.com Toolbar\options.html
c:\program files\Freeze.com Toolbar\powered_yahoo_search.bmp
c:\program files\Freeze.com Toolbar\version.txt
c:\windows\Readme.txt
c:\windows\system32\10836.exe
c:\windows\system32\11230.exe
c:\windows\SYSTEM32\11478.exe
c:\windows\SYSTEM32\1173.exe
c:\windows\system32\11927.exe
c:\windows\system32\11942.exe
c:\windows\system32\12070.exe
c:\windows\system32\12604.exe
c:\windows\system32\12805.exe
c:\windows\system32\12892.exe
c:\windows\SYSTEM32\13158.exe
c:\windows\SYSTEM32\15116.exe
c:\windows\SYSTEM32\15216.exe
c:\windows\system32\15724.exe
c:\windows\system32\16827.exe
c:\windows\system32\18467.exe
c:\windows\system32\18627.exe
c:\windows\system32\19157.exe
c:\windows\system32\19169.exe
c:\windows\SYSTEM32\22114.exe
c:\windows\system32\23219.exe
c:\windows\system32\23281.exe
c:\windows\system32\23808.exe
c:\windows\system32\2395.exe
c:\windows\SYSTEM32\24464.exe
c:\windows\system32\24513.exe
c:\windows\SYSTEM32\26500.exe
c:\windows\system32\26962.exe
c:\windows\system32\27319.exe
c:\windows\system32\27759.exe
c:\windows\system32\28145.exe
c:\windows\system32\28787.exe
c:\windows\system32\29358.exe
c:\windows\system32\29706.exe
c:\windows\system32\2995.exe
c:\windows\system32\30401.exe
c:\windows\system32\32391.exe
c:\windows\SYSTEM32\32675.exe
c:\windows\system32\3459.exe
c:\windows\system32\3556.exe
c:\windows\system32\41.exe
c:\windows\system32\4633.exe
c:\windows\system32\479.exe
c:\windows\system32\4827.exe
c:\windows\SYSTEM32\4907.exe
c:\windows\system32\491.exe
c:\windows\SYSTEM32\5436.exe
c:\windows\system32\5705.exe
c:\windows\system32\6139.exe
c:\windows\system32\6334.exe
c:\windows\system32\6638.exe
c:\windows\system32\8785.exe
c:\windows\system32\9028.exe
c:\windows\SYSTEM32\9530.exe
c:\windows\SYSTEM32\9961.exe
c:\windows\system32\Data
c:\windows\system32\drivers\etc\lmhosts

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NNSERV


((((((((((((((((((((((((( Files Created from 2009-11-06 to 2009-12-06 )))))))))))))))))))))))))))))))
.

2009-12-03 03:04 . 2009-12-03 03:04 -------- d-----w- c:\program files\ESET
2009-12-02 02:10 . 2009-11-03 02:42 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-12-02 02:07 . 2009-12-02 02:22 -------- d-----w- c:\program files\Windows Defender
2009-11-29 21:03 . 2009-11-29 21:03 -------- d-----w- c:\documents and settings\Saman Awan\Local Settings\Application Data\ESET
2009-11-29 20:56 . 2009-11-29 20:56 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ESET
2009-11-29 20:46 . 2009-11-29 20:46 -------- d-----w- c:\documents and settings\All Users\Application Data\ESET

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-03 03:10 . 2003-03-08 20:45 -------- d-----w- c:\program files\Webshots
2009-11-29 20:44 . 2009-02-15 19:54 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-29 20:44 . 2009-09-30 03:41 -------- d-----w- c:\program files\McAfee
2009-11-29 08:30 . 2002-12-08 05:42 105912 -c--a-w- c:\documents and settings\Saman Awan\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-29 02:52 . 2009-02-15 20:25 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-11-29 01:43 . 2009-03-17 23:36 -------- d-----w- c:\documents and settings\Saman Awan\Application Data\Skype
2009-11-27 22:17 . 2007-08-15 17:43 -------- d-----w- c:\documents and settings\Saman Awan\Application Data\uTorrent
2009-11-15 01:03 . 2009-02-08 22:16 -------- d-----r- c:\program files\Skype
2009-11-15 01:03 . 2009-02-08 22:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Skype
2009-11-06 01:03 . 2009-08-13 02:03 -------- d-----w- c:\documents and settings\Saman Awan\Application Data\dvdcss
2009-11-06 01:00 . 2008-01-19 23:00 -------- d-----w- c:\program files\VideoLAN
2009-11-02 17:03 . 2009-11-02 17:03 -------- d-----w- c:\documents and settings\Saman Awan\Application Data\Share-to-Web Upload Folder
2009-10-31 20:42 . 2009-10-31 20:42 90112 ----a-w- c:\documents and settings\Saman Awan\Application Data\Sun\Java\Deployment\cache\6.0\43\d2bb96b-2a7251c5-n\sssmig.dll
2009-10-31 20:42 . 2009-10-31 20:42 53248 ----a-w- c:\documents and settings\Saman Awan\Application Data\Sun\Java\Deployment\cache\6.0\62\1587a8fe-58e28eec-n\TrayMon.dll
2009-10-14 15:41 . 2009-10-14 15:42 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-14 15:41 . 2005-11-19 22:47 -------- d-----w- c:\program files\Java
2009-10-14 15:40 . 2009-10-14 15:40 152576 ----a-w- c:\documents and settings\Saman Awan\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-10-13 02:03 . 2002-10-22 05:13 -------- d-----w- c:\documents and settings\All Users\Application Data\PPLiveVA
2009-09-30 06:50 . 2009-09-30 06:49 1174 ----a-w- c:\windows\mozver.dat
2009-09-29 19:05 . 2009-09-29 19:05 96408 ----a-w- c:\windows\system32\drivers\epfwtdir.sys
2009-09-29 19:02 . 2009-09-29 19:02 108792 ----a-w- c:\windows\system32\drivers\ehdrv.sys
2009-09-29 18:56 . 2009-09-29 18:56 116008 ----a-w- c:\windows\system32\drivers\eamon.sys
2009-09-25 05:37 . 2004-01-08 20:23 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37 . 2004-08-04 07:56 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-24 19:58 . 2009-09-24 19:58 3286104 ----a-w- c:\documents and settings\Saman Awan\Application Data\PPLiveVA\PPVAUpdate\PPVAUpdate.exe
2009-09-24 18:13 . 2009-09-24 18:13 3286104 ----a-w- c:\documents and settings\Orouge Awan\Application Data\PPLiveVA\PPVAUpdate\PPVAUpdate.exe
2009-09-20 20:47 . 2009-09-20 20:47 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.0.70\SetupAdmin.exe
2009-09-16 15:22 . 2009-09-30 03:43 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 15:22 . 2009-09-30 03:43 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 15:22 . 2009-09-30 03:43 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 15:22 . 2009-07-08 18:44 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 15:22 . 2009-09-30 03:36 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18 . 2001-08-18 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 19:54 . 2002-10-22 06:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 19:53 . 2002-10-22 06:14 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2007-06-26 06:21 . 2007-07-03 22:41 10227288 ----a-w- c:\program files\SpywareTerminatorSetup.exe
2006-11-21 02:22 . 2006-09-23 19:00 15 -c--a-w- c:\program files\winreg.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"diagent"="c:\program files\Creative\SBLive\Diagnostics\diagent.exe startup" [X]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2001-08-17 28738]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-06 5058560]
"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-08-15 28672]
"nwiz"="nwiz.exe" [2003-10-06 741376]
"WildTangent CDA"="c:\program files\WildTangent\Apps\CDA\GameDrvr.exe" [2005-03-29 28616]
"YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 129536]
"Motive SmartBridge"="c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" [2003-12-10 380928]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-14 149280]
"mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2007-09-06 169264]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-10-02 684032]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-09-29 2054360]

c:\documents and settings\Shamim Awan\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\WebshotsTray.exe [2003-3-8 208896]

c:\documents and settings\Dawood Awan\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\WebshotsTray.exe [2003-3-8 208896]

c:\documents and settings\Orouge Awan\Start Menu\Programs\Startup\
Webshots.lnk - c:\program files\Webshots\WebshotsTray.exe [2003-3-8 208896]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
AT&T Self Support Tool.lnk - c:\program files\SBC Self Support Tool\bin\matcli.exe [2005-11-19 217088]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2002-11-27 45056]
Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2001-8-7 24633]
officejet 6100.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe [2002-6-27 147456]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^hp psc 2000 Series.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\hp psc 2000 Series.lnk
backup=c:\windows\pss\hp psc 2000 Series.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Java\\jre1.6.0_05\\bin\\javaw.exe"=
"c:\\Program Files\\Veoh Networks\\VeohWebPlayer\\veohwebplayer.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Roxio\\Easy CD Creator 5\\DirectCD\\Directcd.exe"=
"c:\\WINDOWS\\SYSTEM32\\msiexec.exe"=

R1 ehdrv;ehdrv;c:\windows\SYSTEM32\DRIVERS\ehdrv.sys [9/29/2009 1:02 PM 108792]
R1 epfwtdir;epfwtdir;c:\windows\SYSTEM32\DRIVERS\epfwtdir.sys [9/29/2009 1:05 PM 96408]
R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [9/29/2009 1:03 PM 735960]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/12/2007 10:16 PM 24652]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://att.yahoo.com
mSearch Bar = hxxp://search.search-exe.com/nph-search.cgi?tcode=exebar1&look=sbar1_srchbtn
uInternet Connection Wizard,ShellNext = hxxp://adserv.internetfuel.com/cgi-bin/omnidirect.cgi?SID=82&PID=2&LID=3
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {2D36AF92-04D3-11D8-B719-0000865F231B} - hxxps://my.sabre.com/jars/TMinReqX.dll
DPF: {B9B38E70-EEF6-4E3A-AE84-DDE59A053B7C} - hxxp://mail.daum.net/hanmail-ax/DaumActiveX/2_0_0_4/DaumActiveX.cab?ver=2,0,0,4
FF - ProfilePath - c:\documents and settings\Saman Awan\Application Data\Mozilla\Firefox\Profiles\y67ayuqv.default\
FF - prefs.js: browser.startup.homepage - hxxp://att.my.yahoo.com/
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\npWebPlayerVideoPluginATL.dll

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
- - - - ORPHANS REMOVED - - - -

BHO-{7711F6F5-CD75-B69C-7E78-A8F300A53F1E} - c:\program files\cdmweb\kerhpfvxij.dll
SharedTaskScheduler-{afe9e53d-fa93-4f40-b0dd-33e040105a4e} - c:\windows\system32\meyeyihi.dll
SSODL-jegotafit-{afe9e53d-fa93-4f40-b0dd-33e040105a4e} - c:\windows\system32\meyeyihi.dll
SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-Homeland Network - c:\program files\HomelandNetwork\HomelandNetwork.exe
AddRemove-MVApplication1 - c:\windows\mvuninst\App1\mvuninst.exe Memorex exPressit Label Design Studio
AddRemove-NVIDIA Display Driver - c:\windows\System32\nvudisp.exe Uninstall
AddRemove-RealJukebox 1.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
AddRemove-RealPlayer 6.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-06 13:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2112)
c:\progra~1\SBCSEL~1\SMARTB~1\SBHook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\System32\CTsvcCDA.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Maxtor\Sync\SyncServices.exe
c:\windows\System32\nvsvc32.exe
c:\windows\System32\MsPMSPSv.exe
c:\progra~1\Yahoo!\browser\ycommon.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
.
**************************************************************************
.
Completion time: 2009-12-06 13:43 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-06 19:43

Pre-Run: 20,389,822,464 bytes free
Post-Run: 21,363,023,872 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - F56454BB80E71373678EEF3718B4CABC

#7 Buckeye_Sam

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Posted 07 December 2009 - 12:19 AM

You should enable your antivirus once again when Combofix finishes.
The other admin account shouldn't affect us.

How is your computer now?
What issues are remaining?
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#8 Sam-chan

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Posted 07 December 2009 - 01:42 PM

Wow, so does this mean that I'm virus free? So far the computer seems to be running A LOT smoother than before. I also started up in safe mode and that also worked just fine. I have a question though about my system restore, should I delete the current restore points I have now in case I accidentally restore back to a time when my computer was infected?

I think I'm going to change my antivirus software too. I have the trial version of Eset Nod 32 right now, but I have a paid subscription of Norton on my laptop, so I'll email their customer service and ask if I can run it on my desktop too (I don't want to have to pay for two different subscriptions :( )

I'll see how everything runs today and I'll let you know if I have any other issues.

Thanks so much for all your help! :(

#9 Buckeye_Sam

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Posted 07 December 2009 - 07:21 PM

Yes, once you're certain everything is cleaned up you should disable and re-enable System Restore. That will flush out the old restore data and set a new clean restore point for you.

Let me know if everything continues to run smoothly and I'll post some final steps and recommendations for you.
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#10 Sam-chan

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Posted 07 December 2009 - 11:21 PM

Everything seems to be running well. Okay, I'll delete the old restore points too. Also, when I change antivirus software would the items that have been quarantined be deleted or put back on my computer? I've always wondered about that.

Yes some recommendations would be appreciated!

#11 Buckeye_Sam

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Posted 08 December 2009 - 09:54 AM

Typically when you uninstall an antivirus program it will ask you if you also want to remove the quarantined items also. If you answer yes, then everything is deleted. If you say no, then those items are left in quarantine in a folder on your computer while the rest of the program is uninstalled.


We need to remove Combofix now that we're done with it.
  • Click START->RUN
  • Now type Combofix /uninstall in the runbox and click OK

==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - You should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:( :(
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#12 Sam-chan

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Posted 08 December 2009 - 08:05 PM

Okay, I uninstalled combofix. I have two external hard drives that I keep my media files on, would it be wise to scan those regularly as well? They're not always connected to the computer though.

I fixed my system restore, updated windows, got a new antivirus software, and I downloaded SpyBot and Spyware Blaster, but I still have to install them. My computer seemed to be running painfully slow for some reason but then I realized that windows was updating itself and I also had a scan going.

It's strange but now my sound isn't working properly. I'm not getting any of the windows start up or shutdown sounds. Also I use Musicmatch Jukebox, and when I try to play something it tells me that there is a sound card problem and waveout isn't supported. Strange...

Thank you so much for all your help! I'm so grateful and I will be super cautious about protecting my computer now so I don't get infected again!

Edited by Sam-chan, 08 December 2009 - 11:27 PM.


#13 Sam-chan

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Posted 08 December 2009 - 11:36 PM

I just remembered that when my computer was infected I did get an alert telling me that I had lost all my audio and video codecs, but I thought it was just a pop-up. Maybe I need to update my codecs or something?

#14 Buckeye_Sam

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Posted 09 December 2009 - 08:52 AM

Let's see.

On your keyboard hit the Windows key and R simultaneously.
Type in devmgmt.msc and hit enter.

Do you see anything with a red or yellow notation that might indicate a problem?
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#15 Sam-chan

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Posted 09 December 2009 - 01:02 PM

Nope, there are no yellow or red notations. It seems like everything is working fine, but I'm still not able to hear the system sounds. Also I can't seem to record any audio either. Is it possible that the virus could have done this?

Edited by Sam-chan, 09 December 2009 - 05:08 PM.





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