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DVDRW Drive Not Working Properly


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#1 Ramoses

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Posted 05 December 2009 - 03:14 PM

hey guys
i have an HP Pavillion dv6700 running on Vista with a Pioneer DVDRW DVR-K17B ATA device...
it wont read a lot of cds/dvds with data on them... it will however read empty cds/dvds... i dont know what changed, as most of the stuff it wont read now it could a couple of months ago...
i've tried the cds/dvds on another computer and they do work...
someone recommended i use AutoFix from the Microsoft website, however as soon as it scans the drive, the program stops working and needs to be ended...
i checked in the properties tab but it says that its working properly...

please help!

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#2 hamluis

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Posted 06 December 2009 - 01:48 PM

You can try the following, after making a backup of your registry by using ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html.

This is a precautionary step, since working in the registry can result in impairing the system and backing the registry up is one way of compensating for the possibility of unintended error or unexpected results.

The procedure below has been known to cure various optical drive situations.

Upper & Lower Filters - http://delltrain.wordpress.com/2008/07/15/...d-lower-filter/

From what I see...this AutoFix tool is not designed for optical drives, http://support.microsoft.com/kb/822660.

Louis

#3 Ramoses

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Posted 06 December 2009 - 11:53 PM

thx for ur reply...
i only have upper filters not lower... does that matter?

#4 hamluis

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Posted 07 December 2009 - 11:17 AM

No :thumbsup:.

No one expects you to delete what isn't there :flowers:. For reasons I don't understand, one or both may be missing at times.

Louis




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