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Computer will not even turn on, shuts off in safe mode-- Viruses unknown


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#1 doclovesorganix

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Posted 05 December 2009 - 12:42 PM

I suddenly had a virus that started to run 'AntiVirus Live' and would not allow me to open up any of my applications. After it was done scanning for infections it asked if I wanted to remove them, and upon clicking yes took me to a bogus site to pay for the program. It shut off my AntiVir so I decided to restart my computer in safe mode. If I try to put it in safe mode, the computer bluescreens and shuts off. If I allow it to reboot itself, it gets to my password entry page and bluescreens and shuts off. What on earth do I do now??

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#2 azfreetech

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Posted 05 December 2009 - 03:13 PM

If this is a desktop PC and you have a working desktop handy, pull the infected hard drive and slave it on to the known working desktop. Run scans with Malwarebytes and SUPERAntiSpyware, clear what they find and then if possible scan the drive with your antivirus software as well. That's what I would do.....
DJ Digital Gem

I gave up on computers and now I just DJ!

#3 Guest_computersplus_*

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Posted 05 December 2009 - 06:38 PM

You could also try a bootable repair disc like hirens boot CD V10 if you can't slave it to another machine.

here is a link to some other rescue cd's

http://www.techmixer.com/free-bootable-ant...-download-list/

good luck

#4 azfreetech

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Posted 07 December 2009 - 06:50 PM

The only problem I have found with the Hirens is that the AV software is out of date, even with the newest version which is the 10. All in all though it's a good suggestion :thumbsup: and it's worth a shot!
DJ Digital Gem

I gave up on computers and now I just DJ!




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